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Author Topic: DCS5221 Connectivity Problem  (Read 4164 times)

jtuckermans

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DCS5221 Connectivity Problem
« on: January 29, 2015, 06:24:03 AM »
I recently upgraded the firmware on my DCS5221 Cloud Camera and I can no longer view the live video. The camera's motion detection is still working (image capture and FTP works). I assumed it was related to the Java 8 issue being a Chrome user but I'm seeing the same problem under IE and on  MyDlink Lite on my iPhone. Any help with this issue would be
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FurryNutz

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Re: DCS5221 Connectivity Problem
« Reply #1 on: January 29, 2015, 06:54:20 AM »
Link>Welcome!
  • What region are you located?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
>FW Update Process
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

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Re: DCS5221 Connectivity Problem
« Reply #2 on: February 03, 2015, 03:47:28 PM »
Quote from: jtuckermans on January 29, 2015, 06:24:03 AM
I recently upgraded the firmware on my DCS5221 Cloud Camera and I can no longer view the live video. The camera's motion detection is still working (image capture and FTP works). I assumed it was related to the Java 8 issue being a Chrome user but I'm seeing the same problem under IE and on  MyDlink Lite on my iPhone. Any help with this issue would be

Try rebooting your camera and router. If that doesn't work, try downgrading to an earlier firmware using the web UI through your PC browser.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: DCS5221 Connectivity Problem
« Reply #3 on: February 03, 2015, 03:52:03 PM »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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Re: DCS5221 Connectivity Problem
« Reply #4 on: February 04, 2015, 11:03:35 AM »
For clarification, the subject of this thread reads "DCS5221".  Did you mean DCS-5222L?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC