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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5010L => Topic started by: navsail2000 on May 20, 2015, 02:37:50 AM

Title: Set up doesnt find camera
Post by: navsail2000 on May 20, 2015, 02:37:50 AM
Apologies as this seems to have been covered before but my issues don't seem to be covered. I get as far as getting the green light and searching for camera but no camera is found. One clue might be that the camera is plugged into a D Link ethernet router. The data light flashes but the status light is orange when all other ports are green
Title: Re: Set up doesnt find camera
Post by: JavaLawyer on May 20, 2015, 05:22:31 AM
Is this the first time you're using/setting up the DCS-5010L?
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 20, 2015, 06:10:11 AM
Yes, I have not managed to get it working yet.
Title: Re: Set up doesnt find camera
Post by: JavaLawyer on May 20, 2015, 07:38:26 AM
What D-Link router do you own?


I also recommend downloading the latest version of the Setup Wizard here: https://www.mydlink.com/download
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 20, 2015, 11:47:11 AM
Firstly, I really appreciate you getting back.

Taking your instructions in order:

When I press and hold the reset biutton, the blue light never turns but it does when I trelease the button the follwing sequence happens:
red light
then red and blue
then red and blue flash
then they both go out
then the red light come on
then the red turns green

My router is a D Link DGS 1005D

The router web UI is a bit of a mystery to me but I followed instructions and put in my deafualt gateway 192.168.2.1 into my web browser.

I then get a page that seems to be dedicated to my Belkin WiFi router so I guess I am doing something wrong.

Does this mean anything to you. Sorry for my ignorance!




Title: Re: Set up doesnt find camera
Post by: FurryNutz on May 20, 2015, 12:16:43 PM
FYI, the DGS 1005D is not a router, rather a network switch.  ;)
Title: Re: Set up doesnt find camera
Post by: JavaLawyer on May 20, 2015, 12:30:20 PM
Did you download the latest version of the setup wizard and try running it?
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 20, 2015, 01:55:54 PM
Yes
Title: Re: Set up doesnt find camera
Post by: JavaLawyer on May 20, 2015, 02:04:19 PM
. . . And what happened?
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 20, 2015, 09:26:00 PM
I got the same results as every other way I have tried it. That applies also to the version that the D link support portal also sent. It is also the same if I try to do it via the mobile phone method.
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 21, 2015, 12:53:34 AM

Is there any merit in pursuing why I was unsuccessful in identifying the network devices as you instructed? I tried using the Windows 8 control panel View network computers and devices but the camera didn't show up there although everything else on my network did.

The only thing that I haven't done that I have been told to is to install the latest firmware but doesn't the pc have to be able to see the camera to do that?
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 21, 2015, 01:18:24 AM
I have had a breakthrough!! Plugging the camera directly into my Belkin Wi Fi router and not via the D Link switch has found the camera.

Thanks for your help.
Title: Re: Set up doesnt find camera
Post by: FurryNutz on May 21, 2015, 07:27:11 AM
What model is the D-Link switch?  ???
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 21, 2015, 08:05:00 AM
It is a D Link DGS 1005D.
Title: Re: Set up doesnt find camera
Post by: FurryNutz on May 21, 2015, 08:31:34 AM
Hmm...shouldn't be any problems with this switch, unless there maybe some incompatibility between them. Well sounds like for now, you have found the work around.
Title: Re: Set up doesnt find camera
Post by: navsail2000 on May 21, 2015, 10:59:43 AM
Just to add that when the camera was plugged into the switch the data light flickered but the status light was orange when all the other channels were green. I also tried swapping round the channels and the orange light moved with the camera connection.

Everything seems to be working fine and I am very happy with it.

Thanks again for the help.
Title: Re: Set up doesnt find camera
Post by: FurryNutz on May 21, 2015, 11:18:23 AM
Seems like maybe a handshake issue between the camera and switch. You may want to contact D-link about his and mention this to the switch and camera group at some point.

Enjoy for now.  ;)
Title: Re: Set up doesnt find camera
Post by: JavaLawyer on May 24, 2015, 09:38:17 AM
Quote from: navsail2000 on May 21, 2015, 10:59:43 AM
Just to add that when the camera was plugged into the switch the data light flickered but the status light was orange when all the other channels were green. I also tried swapping round the channels and the orange light moved with the camera connection.

Everything seems to be working fine and I am very happy with it.

Thanks again for the help.

Now that you can successfully configure the camera via wired.  You should be able to manually setup wireless using the DCS-5010L web UI, disconnect the wired connection, and start using wireless.