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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: beano_face on February 23, 2016, 02:53:58 PM

Title: 30 or so days then I lose wifi devices
Post by: beano_face on February 23, 2016, 02:53:58 PM
Hello...

Not the exact same router... but almost the exact same problem. ..

Dir655: last couple months... every 15 - 20 days i have 1 device that wont aquire an ip address. Yesterday it was my wii U, 17 days b4 that it was my wifes phone. But other devices work fine... its very strange. The only way to get the device to aquire an ip address is to reboot the 655.

This is my favorite router, ive gone back to this one after trying a dir 860 and 827.

I just tried turning  off mac filtering.  Thinking maybe for some reason the 655 thinks this is one of the mac addresses i have blocked. I guess i will wait and see if it makes a difference.

The other thing i was gonna try was turning on the "always broadcast " in the dhcp settings

I have tried the usual stuff.. factory reset.. reloading FW...

Its not a big deal... but im in the same boat as radubn... once a router is setup properly... i think it should just run... and very rarely need to be rebooted.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on February 23, 2016, 03:24:07 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

  Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Internet Service Provider and Modem Configurations

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials (http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials)
http://www.foxnews.com/tech/2015/10/27/how-to-get-stronger-wi-fi-signal.html?icid=maing-grid7|main5|dl31|sec1_lnk3%26pLid%3D1839803170
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on February 23, 2016, 05:14:52 PM
What Hardware version is your router? Look at sticker under the router case. B1
Link>What Firmware version is currently loaded? Found on the routers web page under status. 2.11
What region are you located? Canada
Are you wired or wireless connected to the router? both
Has a Factory Reset been performed? yes
Was a Factory Reset performed before and after any firmware updates then set up from scratch? yes
  Link> >FW Update Process
Was the router working before any firmware updates? yes

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL? DSL
What ISP Modem Mfr. and model # do you have? not using my isp modem, using a dlink dsl 520b

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
What wireless modes are you using? mixed N and G
Try single mode G or N or mixed G and N? cant, my laptop and wifes old iphone still use G
Channel Width set for Auto 20/40Mhz or try 20Mhz only. auto, I have also tried 20 only
Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. wifi is set to an open channel
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES. no security, its open
Ensure any devices with WiFi adapter drivers are updated. yes, i keep my FW up to date on all devices
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences? no phones, or access points near by
Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many? no, I use the wifi analyzer app on my phone to make sure. I live in a small town
If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, Extra Wireless Protection and HT 20/40 Co-existence if you have it. Also testing with HT20/40Mhz Co-existence enabled will impact results as well. I prefer to use this option OFF. Recommended settings are default. Under Advanced/Advanced Wireless. short gi is on, wlan partition is off, no HT20/40Mhz Co-existence option


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation. router is on the main floor of my house, in the open and well ventilated
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on February 24, 2016, 07:25:02 AM
What channel is the router set to?

Seems like your in a idea environment so the router should be experiencing any issues.

One thing I might do if this is seen again, download v2.11 or 2.12 and do the following, factory reset the router, manually load the FW file. factory reset once more then set up from scratch. Don't load any saved config files.

Does the router feel over warm or hot?
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on February 24, 2016, 08:49:07 AM
Router is set to channel 3.  Its not being used by anybody but me.

When i moved 2 years ago i did a factory reset... reloaded 2.11 ... did another factory reset and set up from scratch. I  also did this again about 6 months ago when i went back to this router.

I was unaware there was a version 2.12

Router does not feel warm or hot
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on February 24, 2016, 09:12:00 AM
Please switch channels to 1 6 or 11 as all other channels are not primary and are sideband channels used by the routers wifi drivers. Set channel 11.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on February 24, 2016, 10:11:25 AM
Interesting... I didn't know that. I was under the impression to just use a channel that was open.

Should i still use 1, 6 or 11 even if one of my neighbors are using them?

Thanks for the info
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on February 24, 2016, 10:30:32 AM
If the signal from your neighbors is very low then you can use the same channel.

Graphical representation of 2.4 GHz band channels overlapping (http://en.wikipedia.org/wiki/List_of_WLAN_channels)
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 02:49:42 PM
made it 14 days... and just now my laptop and wii u all of a sudden cant connect to my 2.4 wifi...

wii u error code is "could not aquire an ip address."

but my phone (galaxy s6) connected is to the 5ghz access point (dir-860l), and its working fine, and the galaxy tablet is on the 2.4 wifi also working fine.

tried my work phone (galaxy s5) and it wont connect to the 2.4, or 5ghz, it fails to aquire an ip address.
 
i manually configured the ip address on my laptop, it connected and is working fine.

I will try manually configuring the wii u... when my son is done playin video games

so something is messed up in the dhcp server...

all i really have left to try is enabling "always broadcast" in the dhcp settings

or i guess i could set static ips for the devices that dont leave my house...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 19, 2016, 03:14:56 PM
What channel are you using on the 655? 860L?
Are both 655 and 860L radios going at the same time?
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 03:15:48 PM
i guess i should add... all of my devices have dhcp reservations... so there is no ip conflicts...
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 03:18:35 PM
Quote from: FurryNutz on March 19, 2016, 03:14:56 PM
What channel are you using on the 655? 860L?
Are both 655 and 860L radios going at the same time?

channel 6 on the 655. i just checked... and nobody else around me is on channel 6

only using 5ghz on the 860... channel 36.

the 2.4 is turned off on the 860
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 19, 2016, 03:29:32 PM
might turn OFF the 2.4Ghz radio on the 655 and enable it on the 860L and see how it does.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 04:04:04 PM
Quote from: FurryNutz on March 19, 2016, 03:29:32 PM
might turn OFF the 2.4Ghz radio on the 655 and enable it on the 860L and see how it does.

with that setup the 655 would still be in control of  the dhcp...

I dont know if that will solve my problem...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 19, 2016, 04:12:13 PM
Yes, if your still using the 655 as the main host router then it will control the DCHP.
Is the 860L running as a 2ndary AP?

Do you have reserved IP addresses set up for each device on the 655?
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 04:46:16 PM
Quote from: FurryNutz on March 19, 2016, 04:12:13 PM
Yes, if your still using the 655 as the main host router then it will control the DCHP.
Is the 860L running as a 2ndary AP?

Do you have reserved IP addresses set up for each device on the 655?

yes and yes
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 04:58:24 PM
i had a chance to get on the wii u... I manually set the  ip/ subnet mask/ gateway/ and dns servers... boom... it connected right away... 
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 19, 2016, 05:22:51 PM
Besure when your using static IP addresses, use a IP address thats outside of the 655s DCHP IP address pool. Use something between 192.168.0.2 thru .99 or .200 thru .254.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 19, 2016, 06:07:23 PM
wife just got home...  her laptop... same problem... cant aquire ip address on 2.4ghz and 5ghz wifi...

I enabled always broadcast in the dhcp settings... rebooted  655... guess ill wait a couple weeks and see what happens....
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 20, 2016, 10:18:59 AM
I'd swap out the 655 for the 860L and test.

Maybe someone from the forums can review your configuration using Teamviewer.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 20, 2016, 11:41:51 AM
I dont really wanna go back to the 860. It didnt have this problem when it was my main host router for about 6 months.  it was ok... but I like the QoS better on the 655. and the 655 seems quicker to respond/ load pages when surfing the web... plus the menus when you log into the 860 seemed a bit buggy... 

I'll just wait and see if this setting change makes a difference. and go from there...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 20, 2016, 11:54:19 AM
Ok. You may need to factory reset, then turn OFF ALL devices. Save for one wired LAN PC.
Do a IP reservation on the LAN PC. Then turn on one more device and do a reservation. Keep doing a reservation on graduating devices until all are reserved.

I haven't seen this behavior before and presume this maybe a configuration issue.

Keep us posted.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 20, 2016, 12:00:01 PM
Quote from: FurryNutz on March 20, 2016, 11:54:19 AM
Ok. You may need to factory reset, then turn OFF ALL devices. Save for one wired LAN PC.
Do a IP reservation on the LAN PC. Then turn on one more device and do a reservation. Keep doing a reservation on graduating devices until all are reserved.

I haven't seen this behavior before and presume this maybe a configuration issue.

Keep us posted.

ok i will keep you posted

that is exactly how I setup my ip reservations...

Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 20, 2016, 12:07:28 PM
How many devices do you have connected total?
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 20, 2016, 12:09:30 PM
Quote from: FurryNutz on March 20, 2016, 12:07:28 PM
How many devices do you have connected total?

man.. its like you were reading my mind... :)

 I was just gonna post... is it possible im just overworking this router?... at any given time i have 8 - 12 devices, wired and wireless connected. I mean this router is like 10 years old...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 20, 2016, 12:26:56 PM
IT should be able to handle at least 20. It's been a while since I've had my Rev B online however when I did last, I had around 15 devices. Never saw any issues. One thing you might do if this happens again, Turn OFF all devices accept for one wired PC. Factory reset, re-load v2.11 or v2.12 FW. Factory reset and reconfigure from scratch all doing this with IE or FF. Don't load any saved configuration from file. I might bring my Rev B out and test.  ::)
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 20, 2016, 12:32:57 PM
what other newer dlink routers use the same style QoS as the 655?

I know my dir827 did...

I dont like the QoS on the 860... and i think the newest dlink routers... the QoS is even different from that...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 20, 2016, 12:40:07 PM
The 868L and 866L are the last old generation UI model routers. I love the 868L.  ;D
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on March 24, 2016, 12:47:00 PM
I actually had the house to myself this morning...

so I decided to factory reset my router(with the reset button on the back of the 655)... reload 2.11FW(with a wired connection)... factory reset again(with the reset button on the back of the 655)... setup the router from scratch. made sure to reserve the IP addresses 1 at a time... so i guess I will wait and see how it goes

i did notice i weird thing... the first time i factory reset the router by logging into the router (192.168.0.1) ... going to tools/ system/ restore factory defaults...  but when it was finished rebooting it didnt take me to the setup wizard page... like its supposed to after a factory reset.  plus some of my settings were saved... which of course they shouldnt be. thats why i did the reset with the switch on the back of the unit.

im pretty sure the last time i set up this router from scratch.. i did my factory defaults by logging into the router... maybe this had something to do with my problem the whole time?..?.. it wasnt actually factory defaulting properly... or resetting like it was supposed to...

Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on March 24, 2016, 02:04:51 PM
Try clearing your browser cache after you do the factory reset. Exit the browser fully then re-open.

Hope the set up from scratch will resolve this. Keep us posted.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on April 19, 2016, 02:38:41 PM
well... the longest it lasted was 14 days b4... "failing to aquire ip address again" on devices..

I dunno.. maybe I will just go back to the dir-860...

or look for something newer... I saw the dir-880 at costco for $150.. thats like $40 cheaper than walmart...

wife might divorce me if i buy another router.. lol...  :-\
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 19, 2016, 04:12:47 PM
I think you should use the 860L as the main host router and AP. You can use the 655 as a wired AP if needed later on.

Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on April 19, 2016, 04:26:25 PM
the thing I dont understand is why does the router work perfectly for 14 - 20 days...  ???

its not like this problem ever happens after an hour.... or 10 hours... or 2 days... its always after the  14 day mark...
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 19, 2016, 04:33:18 PM
Can be interferences possibly and configuration.
Does the 655 feel hot? In a well ventilated room?
Have you set up IP reservations for each device?
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on April 19, 2016, 04:56:11 PM
I set up my neighbors 655 the exact same way and he doesnt have this problem...

Its not warm or hot. Its well ventilated on the main floor of my house.  Im pretty sure you already asked me this...

Yes i set up my ip reservations one at a time... starting with 1 wired lan pc.

What kind of interference only happens every 2 weeks?
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 19, 2016, 05:02:11 PM
You neighbor have the same Rev 655?
How far away is this neighbor?
What channels is he using?
What channels are you using again?

Sorry for the asking again...

One test and you'd have to ask ur neighbor, swap routers for a short period of time.
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on April 19, 2016, 05:09:07 PM
Yes. Same revision
Across the street... i dunno 100 feet
He uses 1
I use 6

No problem

Well it would have to be at least 2 weeks. And i have to factory reset his router... set it up for all my devices... and vice versa my router for his devices. Then if my router ended up being faulty... i would have to factory reset his router and set it up again. It would be way less work for me to just buy another 655
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 19, 2016, 05:12:28 PM
Any one using channel 11?

Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on April 19, 2016, 06:37:03 PM
As if right now 2 people are using channel 11. you really  think think this has something to do with what channel im on...??.. 


 
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 19, 2016, 06:47:33 PM
are you the only one using 6?

Might try 11 as a test.
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 24, 2016, 08:04:31 AM
Let us know how this goes...
Title: Re: 30 or so days then I lose wifi devices
Post by: beano_face on April 24, 2016, 02:11:13 PM
actually as sad as it is... i think the 655 might be goin on the shelf for now. I just found a used dgl-5500 for $40  ;D

I've always wanted to try out a dgl-5500...

I will most likely see you in that forum. thank you for tryin to help me with the dhcp/ ip problem on my 655... its much appreciated
Title: Re: 30 or so days then I lose wifi devices
Post by: FurryNutz on April 25, 2016, 06:38:16 AM
See you over on the 5500 forum.  ;)