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The Graveyard - Products No Longer Supported => D-Link Storage => DNS-321 => Topic started by: Beanz on October 14, 2009, 09:18:40 PM

Title: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: Beanz on October 14, 2009, 09:18:40 PM
Can't access the device through the DLink Search utility. Device does not appear at all  after first time set up.  Is there anything I can do to reset it before returning the unit? Weird part is that the volume appears fine through explorer on XP and lets explorer and other XP apps access files on the volume fine. I bought another PC with Vista on it :-( and it won't let me view anything past te 2nd directory on the volume and I can't access the NAS to perform administrator duties.

Please help.
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: gunrunnerjohn on October 15, 2009, 06:06:40 AM
FWIW, I've never used the D-Link search utility.  I configured my box using the web interface, and then I access it as just another network drive. 
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: Ryder on October 16, 2009, 07:38:13 PM
FWIW, I've never used the D-Link search utility.  I configured my box using the web interface, and then I access it as just another network drive. 

Ditto here and that works just fine for me. I have always thought of the search utility as a "last resort" when you can't access the box through Windows own Explorer or their mapping software.

As for Vista, I have it and XP on my home network and did have a bit of a problem with it, But once I checked my config for all PCs and the box, made sure everything was the same where it needed to be, it kicked in and started to work just like XP did. And if I remember right, the UAC in Vista was part of my problem accessing the NAS too, so you might want to check all those things over carefully before giving up on this little NAS.

Ryder
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: gunrunnerjohn on October 17, 2009, 07:06:45 AM
First step for me is to turn off the blasted UAC in Vista!  That screws up a bunch of applications, Microsoft had their head in a dark place when they invented that "feature"!
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: Ryder on October 18, 2009, 02:14:23 AM
First step for me is to turn off the blasted UAC in Vista!  That screws up a bunch of applications, Microsoft had their head in a dark place when they invented that "feature"!

Very VERY dark indeed!  ;)  ;)
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: Beanz on October 30, 2009, 03:01:35 PM
Thanks for all the info guys. I guess I'll just keep using the Windows interface for volume/drive management. Unfortunately one of my drives looks like it has dropped out of the mirror so now I have to contend with reformatting them both or trying to get it back into the RAID.
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: gunrunnerjohn on October 30, 2009, 03:06:14 PM
It's always something. :D
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: JoeSchmuck on November 02, 2009, 03:48:37 AM
Thanks for all the info guys. I guess I'll just keep using the Windows interface for volume/drive management. Unfortunately one of my drives looks like it has dropped out of the mirror so now I have to contend with reformatting them both or trying to get it back into the RAID.

So you're running a RAID 1, you know you don't need to reformat both drives.  On the failed drive, just reformat it and rebuild the RAID.  Of course if you don't have any data you wanted to save, yea I guess you could reformat them both.

The question is, why did one "drop out" of the RAID?

And I too never used the NAS CD that came in the box.

-Joe
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: dyane1160 on November 02, 2009, 03:21:29 PM
I'm having the exact problem with an XP PC.  I can view it in explorer but programs can't access it.  What did you do to correct the problem
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: JoeSchmuck on November 02, 2009, 06:24:06 PM
I'm having the exact problem with an XP PC.  I can view it in explorer but programs can't access it.  What did you do to correct the problem

Your problem doesn't sound exactly the same since you can access the drive through explorer.  Actually let me ask a question, Windows Explorer or Internet Explorer?

If you can see your files in Windows Explorer then do you have your "\\NAS\Volume_1" (where NAS could be something different if you renamed the device) mapped to a drive letter?  If you do then your programs should be avble to access via the new drive letter.  If you do not have it mapped, you need to do so.  Some programs can access the network share directly but many programs can only see drive letters.

Hope this helps...

-Joe
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: dyane1160 on November 03, 2009, 02:18:21 AM
I'm having problems with mapping it. It is recognized in windows explore with the default name.  I tried to change the name so that it only uses the drive letter but it keeps returning to the default.  Any suggestions???
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: Ryder on November 03, 2009, 06:00:04 AM
Where are you trying to change the name of the 321, in Win Explorer or in the 321 config utility?

Ryder
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: JoeSchmuck on November 03, 2009, 03:51:45 PM
If I understand you correctly you want to change your NAS name to represent a drive letter.  Example is you change your NAS name to "N" or "N:".  Now you are trying to locate N:

This will not work.  You need to open up Windows Explorer.  When you see "Volume_1", right click on it and select Map Drive.  You will then need to select a drive letter (only unused letters will be available) and make sure Reconnect at Login is checked (by default it is).  Normally when you're done at this stage a windows explorer window will pop open for the new drive letter.

If you have users accosiated with the NAS, you will have to do something extra on the map drive screen.  Look for using other credenitals.

If this isn't what you're looking for, I think you are going to need to spell it out very clearly like we are little kids.  Assume we know nothing and you should include enough information so we are not guessing at what you're doing.  I would like to help but sometimes it's hard second guessing what you're doing.

-Joe
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: dyane1160 on November 03, 2009, 05:17:21 PM
I am able to map the drive, but on reboot  even though I have "reconnect on login selected" I have to manually navigate some applications to recognize it and some application does not show that it is present although it does show it in windows explorer.
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: JoeSchmuck on November 03, 2009, 06:17:38 PM
I'm sure you will find a fix for it but I think you need to visit a Windoze Vista support site.  I know I've had my more than fair share of networking and sharing problem with XP and Vista.  Lets hope Windoze 7 is better.
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: gunrunnerjohn on November 04, 2009, 06:46:20 AM
FWIW, other than some of the oddities of getting Vista networking permissions correct, my Vista machines have networked just fine.  I'm currently running several Vista machines, XP machines, and three Windows 7 machines.  All of them network just fine.  Vista had some teething issues, but after SP1, it settled down to be a reasonably reliable O/S.
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: Ryder on November 04, 2009, 10:31:55 AM
FWIW, other than some of the oddities of getting Vista networking permissions correct, my Vista machines have networked just fine.  I'm currently running several Vista machines, XP machines, and three Windows 7 machines.  All of them network just fine.  Vista had some teething issues, but after SP1, it settled down to be a reasonably reliable O/S.

But I'm just kinda gonna bet that you'll not convince HighMaster2 of that at the present moment eh!  ;D

All kidding aside, Vista has been very good for some, ok for others and a nightmare for some too, just like any other O/S. On my personal Vista laptop it has been a nightmare, networking issues, no driver updates for some of the barely functioning hardware, etc etc. I am holding out very high hopes for 7, it sounds like Bill G has another winner there. But until SP1 we won't know for sure, so until then, for my clients, I am keeping them on an older but more reliable (in my estimation), and somewhat cheaper O/S. And since I have to service this equipment, I prefer the familiarity and simplicity of XP for the gear I have to fix.  ;) ;)

Ryder
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: JoeSchmuck on November 05, 2009, 02:40:08 PM
You may note how I spell Windoze.  Vista was bad on release, better after many updates over half a year or so.  I like my Vista but I like Windoze 7 even better.  I recall Punched Cards (programming in machine code), CPM, DOS, Windoze Original, Windoze 2 (never ran it), Windoze 3.0, 3.1, 3.11, 95, 98 (crap), 98 SE (better), Mellenium (crap also), XP (good after SP1).  After all that I almost feel old but I know people older than that.  I also recall bootstapping a computer using a diode matrix and the memory was called core memory.  It was made of ferrite doughuts.  I actually have a drum memory, like a hard drive but on a drum and is 8 megs of storage.  Back in those days that was huge!.  Although the first hard drive I worked on was an IBM disk pack.  I use to do maintenance on them, re-align the heads.  Yea, heads in open air, not sealed.

How in the world did I get here from the start of Windoze.  Oh well... Time to run, my son is a Marine who works a few miles from Ft. Hood.  Need to check to see if he's doing well, I'm sure he is.

-Joe
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: gunrunnerjohn on November 05, 2009, 03:54:55 PM
Well, I worked for IBM in the early 60's, the days of big iron.  I've been involved in computer technology ever since. :)  My first personal computer was way before the IBM-PC was even a gleam in IBM's eye. :D
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: JoeSchmuck on November 05, 2009, 07:00:27 PM
Very cool, it's good to know (no offence) that it's not all kids out there.  And a kid to me is anyone under 30 these days.  Wish I were a kid again  ;)
Title: Re: DNS321 Device Not In Search List But Can Access The Volume On There
Post by: gunrunnerjohn on November 06, 2009, 05:23:57 AM
Very cool, it's good to know (no offence) that it's not all kids out there.  And a kid to me is anyone under 30 these days.  Wish I were a kid again  ;)
I think all of us that pass a certain threshold wish we could go back a couple of decades. :D