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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-825 => Topic started by: dm33 on October 20, 2009, 03:35:41 PM

Title: DIR-825 drops connection to iPhone
Post by: dm33 on October 20, 2009, 03:35:41 PM
New DIR-825 rev B fw 2.02NA problem communicating with iPhone 3G fw 3.1.2.
Configured to use any option of "WPA personal" Wifi connection to the iPhone periodically fails with the iPhone complaining of "incorrect wifi password". Locking and unlocking the iPhone makes it attempt to reconnect and usually temporarily corrects the problem. But this can happen frequently, making it practically unusable with the iPhone.

Similar problems have been reported on this site with the DIR-655 and DIR-615. I've been posting most to the DIR-655 thread since it seems the most active.
Title: Re: DIR-825 drops connection to iPhone
Post by: dm33 on October 22, 2009, 07:16:36 PM
Update... I've tried every permutation of WPA/WPA2 and AES/TKIP. In all cases the iPhone is able to successfully connect, but periodically complains about "incorrect wifi password".

I have has the iPhone successfully stay connected if I disable security entirely, or if I use WEP instead of WPA/WPA2.

I haven't decided if using WEP is an acceptable workaround.
I am not having issues with the other machines on the network, 2 macbooks running Snow Leopard and a Windows XP machine.
Title: Re: DIR-825 drops connection to iPhone
Post by: tane79 on October 24, 2009, 10:45:39 AM
We are having the same problem, and looking at the forums so are many others (on other routers than the 825, too).

I hope D-Link chimes in with a "we're working on it" message soon.  Else, will probably return it and go with another vendor.  How do you not test your firmware using an iPhone these days?!  Sheesh!
Title: Re: DIR-825 drops connection to iPhone
Post by: Cata on October 24, 2009, 10:53:08 AM
Please check if the phone able to connect to other wifi routers.

I ask because there was a recent OS update from Apple which screwed up wifi for a couple of my friends' iphones...
Title: Re: DIR-825 drops connection to iPhone
Post by: dm33 on October 24, 2009, 12:52:03 PM
Please check if the phone able to connect to other wifi routers.

I ask because there was a recent OS update from Apple which screwed up wifi for a couple of my friends' iphones...
I have had not noticed problems with my older DLink DI-524 and my iPhone 3G 3.1.2.
Title: Re: DIR-825 drops connection to iPhone
Post by: yvos on October 26, 2009, 01:01:03 PM
New DIR-825 rev B fw 2.02NA problem communicating with iPhone 3G fw 3.1.2.
Configured to use any option of "WPA personal" Wifi connection to the iPhone periodically fails with the iPhone complaining of "incorrect wifi password". Locking and unlocking the iPhone makes it attempt to reconnect and usually temporarily corrects the problem. But this can happen frequently, making it practically unusable with the iPhone.

Similar problems have been reported on this site with the DIR-655 and DIR-615. I've been posting most to the DIR-655 thread since it seems the most active.

Exactly the same issue here. With two iPhones one running on FW 3.1.2 and one on FW 3.0.1.
Title: Re: DIR-825 drops connection to iPhone
Post by: domino2 on October 27, 2009, 01:15:02 PM
Exactly the same here.. sometimes wifi pw incorrect and sometimes it just drops the connection.
I had to buy a new router, cause I've got 100MBit Cable Internet, so I decided to buy DIR-825.
Since than I have problems with my Iphone. No Problems with 2 different Notebooks.

The last router was Linksys WRT54. No Problem at all 24/7 wifi with Iphone..
any ideas?
Title: Re: DIR-825 drops connection to iPhone
Post by: dm33 on October 27, 2009, 09:10:26 PM
Exactly the same here.. sometimes wifi pw incorrect and sometimes it just drops the connection.
I had to buy a new router, cause I've got 100MBit Cable Internet, so I decided to buy DIR-825.
Since than I have problems with my Iphone. No Problems with 2 different Notebooks.

The last router was Linksys WRT54. No Problem at all 24/7 wifi with Iphone..
any ideas?
No ideas other than changing security to use WEP or no security at least allieves the incorrect wifi password issue. It may still drop the connection, but usually reconnects with out issue. I sometimes get a panel on the iPhone listing wifi networks to join, even though its supposed to automatically connect to mine, and mine shows up. But its happens very rarely and not as bothersome.

I'm getting close to the end of my 14 day return period for the 825. I had been considering the Linksys WRT610N instead, but I read horrendous reviews on Amazon about overheating. Other than this iPhone issue, I've had the 825 working quite well for my uses.
Title: Re: DIR-825 drops connection to iPhone
Post by: rockinthesixstring on October 28, 2009, 07:19:56 AM
How well do you trust your neighborhood?

I hide my SSID and I do MAC Address filtering.  I do NOT use any encryption.  My iPhone and my iPod Touch BOTH have the latest OS3.x release and they stay connected very well.


IMO It is WAY too much effort for someone to roam around the neighborhood looking for hidden SSID's, and then when they find it, they have to hack your MAC (no pun intended), so I feel very safe with my config.  However this is not recommended for businesses with critical data on the network, because people will look to hack in there.
Title: Re: DIR-825 drops connection to iPhone
Post by: Victorinox on November 24, 2009, 10:28:34 AM
DIR-825 Rev. A was working with Iphone just fine, No issues. All FW upgrades.

Rev. B doing exactly what everyone else experienced here.. WTF?

It`s not Iphone Issue, I didn`t do any Iphone upgrades.

Title: Re: DIR-825 drops connection to iPhone
Post by: Lycan on November 24, 2009, 11:41:17 AM
How well do you trust your neighborhood?

I hide my SSID and I do MAC Address filtering.  I do NOT use any encryption.  My iPhone and my iPod Touch BOTH have the latest OS3.x release and they stay connected very well.


IMO It is WAY too much effort for someone to roam around the neighborhood looking for hidden SSID's, and then when they find it, they have to hack your MAC (no pun intended), so I feel very safe with my config.  However this is not recommended for businesses with critical data on the network, because people will look to hack in there.

Actually your network is extremely vulnerable. Hiding your SSID makes you a target for someone looking to break in to a network. Encryption is always recommended. MAC filtering can easily be gotten around with a simple packet capture. Trust me it's not as difficult as you might think.

USE ENCRYPTION.
Title: Re: DIR-825 drops connection to iPhone
Post by: dm33 on November 25, 2009, 08:55:34 AM
DIR-825 Rev. A was working with Iphone just fine, No issues. All FW upgrades.

Rev. B doing exactly what everyone else experienced here.. WTF?

It`s not Iphone Issue, I didn`t do any Iphone upgrades.


Why don't more people report this issue? The iPhone is very common and the DIR-825 doesn't work well with it. I expected the forums to be flooded with problems.
Even using WEP, I notice that many times the phone drops the connection and uses 3G instead, and eventually, usually, reconnects. Frustrating and slow. And I keep running into times when I don't want the iPhone on its own network. I can use VNC and other apps to control my media PC from the iPhone. But not if its on its own network.
Title: Re: DIR-825 drops connection to iPhone
Post by: Victorinox on November 25, 2009, 11:56:51 AM
Why don't more people report this issue? The iPhone is very common and the DIR-825 doesn't work well with it. I expected the forums to be flooded with problems.
Even using WEP, I notice that many times the phone drops the connection and uses 3G instead, and eventually, usually, reconnects. Frustrating and slow. And I keep running into times when I don't want the iPhone on its own network. I can use VNC and other apps to control my media PC from the iPhone. But not if its on its own network.
What`s even more frustrating is that initial release 1.01 on Rev A worked AWESOME. Why or why I upgraded stupid firmware.
Title: Re: DIR-825 drops connection to iPhone
Post by: defiant on November 28, 2009, 01:49:34 AM
My iPhone 3G with 3.0 worked fine with dir-825 B 2.01EUb17 WPA2.
But since i upgraded iPhone to 3.1.2 it keeps asking for wifi password.
Title: Re: DIR-825 drops connection to iPhone
Post by: defiant on December 03, 2009, 11:00:56 AM
Reverted iPhone back to 3.0.1 so now it works fine again.
Title: Re: DIR-825 drops connection to iPhone
Post by: dm33 on December 04, 2009, 10:42:01 AM
Reverted iPhone back to 3.0.1 so now it works fine again.
Have you tried reporting the problem to DLink or Apple?
I've found a thread on Apple's forums about problems like this but I haven't seen any resolution.
Title: Re: DIR-825 drops connection to iPhone
Post by: titan3025 on December 06, 2009, 10:09:17 PM
Another customer witht the same problem. Iphone constantly drops the connection. I did not have any problems with my Netgear WGT624.
I cannot comment on older iPhone firmware and the DIR-825 since I bought it a few days back. I can only state that I never had probs with fw 3.1.2 and my netgear router.
Title: Re: DIR-825 drops connection to iPhone
Post by: briped on December 10, 2009, 04:49:20 PM
I have the same issue with my iPod Touch 1G (v3.1.2).

My DIR-825 have latest Euro firmware. Tried WPA-TKIP, WPA-AES, WPA2-TKIP and WPA2-AES encryption. I refuse to set security to less than that. I've tried 802.11b/g/n as well as 802.11g only for the 2.4GHz band.

I have a Netgear CG3100 802.11b/g/n (wideband) using WPA2-AES encryption, I don't experience the issue on this router.

At work I don't experience the issue either, where we use Cisco and Lucent Access Points 802.11b, no encryption.

Tested on an old Linksys WRT54G using WPA2-TKIP 802.11b/g which doesn't have the issue either.

Please find a fix for this issue, it's MAJORLY annoying.

As can be seen on this screen (the blue line) the D-Link drops the signal constantly.
(http://img38.imageshack.us/img38/4745/inssidertimegraph.th.jpg) (http://img38.imageshack.us/i/inssidertimegraph.jpg/)

And it's not because it's meshed in with crowded channels:
(http://img194.imageshack.us/img194/3752/inssiderchannelgraph.th.jpg) (http://img194.imageshack.us/i/inssiderchannelgraph.jpg/)
Title: Re: DIR-825 drops connection to iPhone
Post by: godwheel on December 23, 2009, 07:08:05 PM
I'm noticing this on my 825 as well. I'm trying to play UNO on the iPod touch and all I keep getting is network errors because of disconnects -- frustrating!

This also happened while I was playing PS3, so I'm thinking it is not an Apple situation.

Title: Re: DIR-825 drops connection to iPhone
Post by: titan3025 on December 24, 2009, 01:04:18 PM
I'm noticing this on my 825 as well. I'm trying to play UNO on the iPod touch and all I keep getting is network errors because of disconnects -- frustrating!

This also happened while I was playing PS3, so I'm thinking it is not an Apple situation.

I also think that it is not an apple thing :( hope D-Link is aware and working on a fix. This is easily reproduceable and I hope they are looking into this issue.
Title: Re: DIR-825 drops connection to iPhone
Post by: mvd7793 on December 24, 2009, 01:04:44 PM
I am having the same problem. My iPhone keeps trying to get me to reenter the password.
Title: Re: DIR-825 drops connection to iPhone
Post by: Victorinox on December 26, 2009, 05:29:17 AM
http://forums.dlink.com/index.php?topic=9893.0
Title: Re: DIR-825 drops connection to iPhone
Post by: briped on December 26, 2009, 08:10:35 AM
http://forums.dlink.com/index.php?topic=9893.0
Thanks for the heads up. Trying out the settings in that thread now.