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Author Topic: DNS-323 – Files Disappearing!!  (Read 12622 times)

gunrunnerjohn

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Re: DNS-323 – Files Disappearing!!
« Reply #15 on: August 23, 2010, 04:50:26 PM »

If you're copying between two volumes on the DNS-323, I'd be firing up Linux using fun_plug and using the cp command, MUCH faster.
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tentimes

  • Level 3 Member
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  • Posts: 127
Re: DNS-323 – Files Disappearing!!
« Reply #16 on: August 23, 2010, 05:02:54 PM »

TJ I would look again at what Jamie wrote. In spite of what you are saying I would still go with his gut feeling as to what is causing the problem. It really feels like a sync issue to me. If you don't sync at all but just try manually copying a load of files over and doing some general file transfer stuff I bet you find that no files dissappear, even though there is lots of disk activity going on. If it was drive failure of any sort on this mass scale you would be getting errors reported, certainly in the 323's disk scan.

Running funplug to get some telnet/SSH linux access would be a really good idea right now as it would give you a lot more tools to work with - it's easy to do and you will be glad you did once you try funplug.

I hope you find it - sounds like a very frustrating/worrying error to have.
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helinovice

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  • Posts: 1
Re: DNS-323 – Files Disappearing!!
« Reply #17 on: August 27, 2010, 02:11:06 AM »

I currently have two DNS-323’s: one is used exclusively as a media server, and the other holds all of my data. My “data-323” is configured with two separate volumes and I synchronize them weekly using SyncBack Pro, and once a month I sync these drives to an external. I thought this was a reasonable way to keep my data secure, however I noticed today that files have been disappearing from Volume_2 of my data-323:

I noticed that the remaining space on the two drives in my data-323 were different, so I ran a sync to find that 500 or so files had been deleted from volume_2 – (weird).  So Syncback copied the files in question back to where they belonged, and I rand a SECOND sync immediately after, to find a second 500 or so files had been deleted from volume_2. I did several scans of the drives using different AV scanners- nothing. I ran the dlink checkdisk utility on them both- nothing.

It is also important to know that the missing files do not reside in the same parent folder, nor are any of them executables. I’m consistently missing a few photos, a few mp3s, some word documents, a good number of gaming ROMS stored in zip files…

What the heck is going on? I used to feel so confident that my data was safe, but not any longer. Some insight would be greatly appreciated.
 
-T.J.


I encountered same issue (with a folder) and logged the same with support, but it has not been resolved.  What I have observed is, whenever I copy huge files like few hundered MBs, then I encounter the "disappearing" problem. I am very much upset with D-Link support.  I will NOT recommend this product to any of my frirends.
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jamieburchell

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  • Posts: 947
Re: DNS-323 – Files Disappearing!!
« Reply #18 on: August 27, 2010, 02:32:40 PM »

Quote
whenever I copy huge files like few hundered MBs, then I encounter the "disappearing" problem

You are either doing something wrong, or your DNS-323/drives are faulty.

The DNS-323 wouldn't have been on the market for 4 years plus and still in production now, if "copying large files caused them to disappear".
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