There is no hardware or firmware conflict between Dlink and Xbox. Its either settings or situation specific. Not to say that makes it any easier to fix, but just because two dlinks had a issue, doesn't mean its the dlink. If it was all d-links, you have any idea how many posts would be here? You have a valid point about their technical support. But thats more technical support in general, and nothing specific about dlink. Case and point, name onen technical support you DO like? ::grin::