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Author Topic: Why is there no support...  (Read 11403 times)

rand76

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  • Posts: 2
Why is there no support...
« on: April 22, 2010, 07:17:24 PM »

for windows 7 x64 for this print server? I realize there are many workarounds listed but why do I even have to do that? Why can't I buy a product and have it work without having to fight with it?

It worked immediately for my one xp system. All my other systems are 7 x64 which means it is essentially useless for them. I've tried the workarounds listed and none of them work. The print job never makes it to the printer. I've tried every configuration on the port for lpr and raw, none work.

Anyone from dlink listening?
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rand76

  • Level 1 Member
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  • Posts: 2
Re: Why is there no support...
« Reply #1 on: April 26, 2010, 09:38:16 PM »

Five days and over 100 views. Yup, nobody at dlink is listening.
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cjk177

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  • Posts: 1
Re: Why is there no support...
« Reply #2 on: May 04, 2010, 11:10:30 PM »

What have you tried exactly?

I have several different computers with various versions of Windows 7 64 bit and have seen no problems.  I have a DPR-1260 connected to an HP LaserJet 1200 and a Cannon MP530.  They are configured for a Standard TCP/IP Port in RAW mode.  I obtained the drivers for both printers from Windows Update during the new printer wizard.
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eshuca

  • Level 1 Member
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  • Posts: 1
Re: Why is there no support...
« Reply #3 on: May 19, 2010, 09:54:12 AM »

Just bought the DPR1260. I have different PCs with XP, Vista, and Win 7 ultimate 64 bit.
The printer is an Epson MFP, Stylus Photo RX600.

The first lesson I learned is that I need to install ALL drivers for the MFP printer, including
print and scan drivers, even if I don't use that function. After that, DPR1260 worked with
Vista and XP without any problem.

Win 7 is a different story. It just would not print. After 30 minutes on the phone with the D-LINK
tech support, they gave me a round-about solution. After some more comparing on my part,
my conclusion is that the DPR1260 need to be configured to have static IP address.
The dynamic IP address setting is OK with Vista but does not work with Win 7. I changed to static
IP address on DPR1260 and re-installed the print set up on Win 7 and it finally worked.

A couple more tidbits:
1. Both Vista and Win 7 reported that "program may not be installed correctly" after the
print setup (an .exe) file was executed during the last step of setup. I just ignored it and it still works fine.
2. My anti-virus program keep thinking the said .exe file is suspicious and keeps removing it
before it can be executed. I had to temporarily disable the anti-virus program to execute this file. Subsequent virus scans did not show any virus at all. Wierd, isn't it?


« Last Edit: May 19, 2010, 10:12:02 AM by eshuca »
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kieranmullen

  • Level 1 Member
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  • Posts: 7
Re: Why is there no support...
« Reply #4 on: February 06, 2011, 02:25:43 AM »

Many companies have been shy to support 64bit.   However they should get used to it as Windows 7 is coming out on more computers with 4 gig of memory you need 64bit version of the operating system to access more memory.

for windows 7 x64 for this print server? I realize there are many workarounds listed but why do I even have to do that? Why can't I buy a product and have it work without having to fight with it?

It worked immediately for my one xp system. All my other systems are 7 x64 which means it is essentially useless for them. I've tried the workarounds listed and none of them work. The print job never makes it to the printer. I've tried every configuration on the port for lpr and raw, none work.

Anyone from dlink listening?
Logged

quebec001

  • Level 1 Member
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  • Posts: 4
Re: Why is there no support...
« Reply #5 on: March 11, 2011, 10:47:46 PM »

What have you tried exactly?

I have several different computers with various versions of Windows 7 64 bit and have seen no problems.  I have a DPR-1260 connected to an HP LaserJet 1200 and a Cannon MP530.  They are configured for a Standard TCP/IP Port in RAW mode.  I obtained the drivers for both printers from Windows Update during the new printer wizard.

and why my DPR-1260 say no scaner detected on my MP-530

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mark3stan529

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  • Posts: 19
Re: Why is there no support...
« Reply #6 on: September 25, 2011, 01:44:31 PM »

Here are the list of compatible printer scanner for your DPR-1260:


Epson
Stylus CX3810
Stylus CX4800
Stylus CX5100
Stylus CX6400
Stylus Photo RX600

Hewlett Packard
OfficeJet4110
OfficeJet4215
OfficeJet4315
OfficeJet5510
OfficeJet5505
OfficeJet5610
OfficeJet6110
OfficeJet6122
OfficeJet6127
OfficeJet6210
OfficeJet7130
OfficeJet7110
OfficeJet7210
OfficeJet7200
OfficeJet7300
OfficeJet7310
OfficeJet7410
Photosmart 3310
Photosmart 3210
Photosmart 2575
Photosmart C4180
PSC1210
PSC1311
PSC1350
PSC1315
PSC1410
PSC1510 AIO
PSC1610 AIO
PSC1600
PSC2175
PSC2510
PSC2410
PSC2710
PSC2355
PSC2350
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3stan™