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[deensokmo]

I bought this product last week, everything working fine after following the instructions CD Start Here. After uploading some data, then I switch off the device when go to bed, the next morning sudden force this issue. After that, I follow the instructions on the screen of "Set RAID" (format hard disk) .. then I click Shut down option, the problem reoccurs.

This is DNS320L normal operating condition? There is no point if I buy this product every time off the device will lose all my data. For your info, I used web interface management (Firefox, Chrome).. try access from Windows 7 and Ubuntu Linux same.. after format hard disk and if i don't what to shut down.. every is fine Maping Network drive (Win7) and Nautilus File Manager (samba)..

Please help me..

[JavaLawyer]

What firmware version is installed?

You can try performing a factory reset.  While the DNS-320L is powered up, press and hold the "Reset" button on the rear of the unit for > 8 seconds. Next load the latest D-Link published firmware (or reload the current version if it's already the latest).

Make sure your Firmware version is stable.  For the United States, the latest release is v1.01b03

[deensokmo]

Hy JavaLawyer..

Previous NAS firmware version is v1.00, after follow your instructions, RESET>upload latest version firmware 1.0b03 (download from Dlink official website).. then I need to do Setup Wizard again (like first time).. After formatting Hard drive, I upload a few data like picture, movie and etc..

The result is same after shutdown or switch off the ShareCenter DNS-320L.. I mean after login back, system suggest to me Set RAID again..

Tomorrow I will take my DNS-320L and send to Dlink Local agent (Malaysia) for trouble shooting. (because still under warranty)

Thanks for your support!!

[JavaLawyer]

Sounds like you may have a defective unit, unless the HDDs themselves are causing the problem.  As long as the DNS-320L is under warranty, you should try to get an RMA for a replacement unit (or return to the vendor for a replacement).

[deensokmo]

Hard drive no problem, i got a few HDD all working fine (I am a computer repair mechanic).. before i post here.. already change a few HDD.. Thanks a lot JavaLawyer..

[JavaLawyer]

Glad to help. Please post back when you have this issue resolved!