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Author Topic: Connection Problems  (Read 24291 times)

grinch

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Re: Connection Problems
« Reply #30 on: March 13, 2014, 10:19:20 AM »

There's a person on  channel 11  just posted another pic
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FurryNutz

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Re: Connection Problems
« Reply #31 on: March 13, 2014, 10:23:41 AM »

Ok,

Do this, disable the 2.4Ghz radio and run only the 5Ghz radio...I don't see anyone using 5Ghz...Wonder if you'll see the same thing...
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VaultOverseer

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Re: Connection Problems/Gaming Related??
« Reply #32 on: March 13, 2014, 02:50:01 PM »

Hey Grinch I was wondering if your playing games online with a console or pc when it drops?

This is the same issue i've been having for awhile playing games over my Xbox 360 slim.

I'll try to keep it short. I knew a few months back that i would be getting an Xbox One. I knew i wanted my 360 to be moved to my bedroom. So as a quick test i disconnected my wired connection to see how wireless would be while playing. It wasn't pretty my router was about 10 feet or so away from my Xbox and it was laggy and after awhile of playing wireless would drop. I quickly gave in and hardwired my console back!
 Last month i finally got my Xbox One (hurray) and moved my Xbox 360 slim into my bedroom. I've noticed the lag and had way to may drops. I changed my channel to 6 and put my router to wireless N only. Most people in my apartment complex are on channels 1 or 11. This has helped some but i still see bad lag and disconnects. My bedroom is only about 40 feet from the router.
 This seems to only happen when i'm playing a game! I have Pandora streaming to my Xbox 360 over wireless for hours no drops. I noticed when i'm disconnected from wireless on the Xbox all other devices loose wireless until  i completely reboot my Xbox. Then the wireless comes back. Last night i was playing on Xbox while my wife had the Wii U on (it's hardwired) wireless dropped lost connection to XBL at the same time the Wii U stopped Playing Hulu. Rebooted Xbox wireless came back had to restart my Wii U as well to regain connection.
I notice this really bad while trying to play Defiance or Gta5. Defiance is worse though i get next to a couple hundred people and bam lag. It seems when this is happening it tries to correct itself sometimes it does but it's rare. Makes me wonder if StreamBoost is the issue over wireless?

 I've tried different channels, auto 20\40 on and off, HT20/40 coexistence on and off
Still the same issues.
 Xbox One (wired) works ok see a bit of lag wondering if streamboost needs to work on it?
 Xbox 360 (wireless) laggy broken dropping/ when wired flawless loved it
 Wii U (wired) no issue
 Pc (wireless) I wire it up for FW updates no issues
 2 Huawei android phones (wireless) no issue


Furry do any of your friends or people at D-link have an Xbox 360 slim they can test this issue on? I'm outa ideas.

 Thanks much
 VaultOverseer
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VaultOverseer

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Re: Connection Problems
« Reply #33 on: March 13, 2014, 05:16:22 PM »

Just found out my wireless adapter shows me what type of networks and channels are in my area. So I'm gonna test wireless G only because all of the wireless in my area is N. Also put my computer on 5 ghz. I'll report back in a few days to let you know if I lag and drop connection on my 360.
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grinch

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Re: Connection Problems
« Reply #34 on: March 13, 2014, 11:18:58 PM »

It drops randomly I get lag  spikes wireless with xbox one  and xbox 360   I might have found a fix to the wireless drops cant post link because I don't think we can post links in forum  but this is what i came up with  conflict ion between NETBIOS and NETBUI in Windows 7 furry if you want  I can send you the link.
« Last Edit: March 13, 2014, 11:35:57 PM by grinch »
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FurryNutz

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Re: Connection Problems
« Reply #35 on: March 15, 2014, 12:47:51 PM »

Please post in the thread is ok...any info regarding resolution will be helpful...

PM me if you want to...
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grinch

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« Last Edit: March 15, 2014, 02:38:03 PM by FurryNutz »
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FurryNutz

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Re: Connection Problems
« Reply #37 on: March 15, 2014, 02:37:17 PM »

So this seems to fix your issues?  ???


http://besthubris.com/computers-internet/wireless-network-drop-connection-windows-7-error/
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VaultOverseer

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Re: Connection Problems
« Reply #38 on: March 16, 2014, 03:15:37 PM »

After much testing I found my computer drops connection to internet but not the router.
Only when trying to use dual band 5ghz.
I tried that fix grinch posted it didn't work. I sat for hours trying to get it to work with every possible wireless config.
Every time i would reconnect to the internet and try to serf i would loose dns but would stay connected to the router. Like what the link says.

When it comes to my Xbox 360 and pc lag and disconnects. Wireless N seems to be the issue.
It won't stay connected and while playing games it lags like crazy.
So when i tried N only on 2.4 lag and dissconects on pc and xbox.
When i tried 5ghz dual band on my pc i had the issue mentioned in grinch's link.
Tried N only all the way to ac... on 5ghz no luck.
I did the exact thing on 2.4ghz no luck.

After setting for wireless G only on 2.4ghz and giving up on 5ghz for my pc.
Those issues seem to have gone away.
So I'm using wireless G only on my pc and my Xbox 360 with no issues.

I don't think that's a good fix although it works.
I tried from G only to all. On both 2.4 and 5 ghz
G is the only thing that seems stable.


As a side note Xbox One is wired with what seems like a good connection but I get lag in my games online. I think this may be something on the streamboost side that needs a bit of work.

Test on Xbox One is as follows
28.28 Down
4.78 up
no packet loss up or down
Mtu 1480....seems odd but i think Xbox One is locked at that can someone confirm??
ping 42 ms

When I had my Xbox 360 wired it was smooth as butter. Though i'd mention that so Qualcomm can do some work on it.

If there's any more info you need Sir Furry please ask. I love D-link and this router and want it to be the best it can be  :)
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FurryNutz

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Re: Connection Problems
« Reply #39 on: March 16, 2014, 05:35:05 PM »

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn off DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting and maintain consistency for applications that need to connect as well as mapped drives.
  • Ensure devices are set to auto obtain an IP address.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.

Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.

What is the distances between the xboxes and router when wireless?

After much testing I found my computer drops connection to internet but not the router.
Only when trying to use dual band 5ghz.
I tried that fix grinch posted it didn't work. I sat for hours trying to get it to work with every possible wireless config.
Every time i would reconnect to the internet and try to serf i would loose dns but would stay connected to the router. Like what the link says.

When it comes to my Xbox 360 and pc lag and disconnects. Wireless N seems to be the issue.
It won't stay connected and while playing games it lags like crazy.
So when i tried N only on 2.4 lag and dissconects on pc and xbox.
When i tried 5ghz dual band on my pc i had the issue mentioned in grinch's link.
Tried N only all the way to ac... on 5ghz no luck.
I did the exact thing on 2.4ghz no luck.

After setting for wireless G only on 2.4ghz and giving up on 5ghz for my pc.
Those issues seem to have gone away.
So I'm using wireless G only on my pc and my Xbox 360 with no issues.

I don't think that's a good fix although it works.
I tried from G only to all. On both 2.4 and 5 ghz
G is the only thing that seems stable.


As a side note Xbox One is wired with what seems like a good connection but I get lag in my games online. I think this may be something on the streamboost side that needs a bit of work.

Test on Xbox One is as follows
28.28 Down
4.78 up
no packet loss up or down
Mtu 1480....seems odd but i think Xbox One is locked at that can someone confirm??
ping 42 ms

When I had my Xbox 360 wired it was smooth as butter. Though i'd mention that so Qualcomm can do some work on it.

If there's any more info you need Sir Furry please ask. I love D-link and this router and want it to be the best it can be  :)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

VaultOverseer

  • Guest
Re: Connection Problems
« Reply #40 on: March 16, 2014, 07:49:28 PM »

Running latest firmware.
Grand Junction, Colorado
Charter Internet/Cable
Motorola Surfboard SBV6220
30 down
5 up

IE for browser
Dns Relay off
Devices all reserved
UpNp on
All firewall settings off
StreamBoost On
My router is only about 30 feet away from my Pc and Xbox.

All has been set the same sense the router was first released.
I did however do all steps to installing latest firmware when it was released.
I set everything back the way i like it after that and it's worked great.

I use WiFi Analyzer on my android.
There are alot of N networks in my area.(witch may be my issue when using N)
I'm using G only on 2.4ghz channel 6 it's running fine.

If I place my phone on my xbox with wifi analyzer on i sit about -40dBm

I'm guessing it's just too many people on the N network in my apartment complex.
Other than that I love this router it works great for gaming witch is why i got it.
Plus D-link is the only brand i trust.
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FurryNutz

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Re: Connection Problems
« Reply #41 on: March 16, 2014, 08:47:27 PM »

Please review:
Managing Signal Congestion and Good Neighbour Policy

Unfortunately there isn't any power settings available on the 5500.

I recommend that you close the distance between the 5500 and PC and game consoles. 30ft is a bit too far unless you are in a clear direct line of sight and no other WiFi routers near by.

If you can't close the distance, I recommend that you review some wired LAN options or attempt to maybe use a 5Ghz bridge to help connect the consoles on 5Ghz AC mode...

The DIR-865L works great on bridge mode with the 5500.
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