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Author Topic: Connection Problems  (Read 24287 times)

grinch

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Connection Problems
« on: January 27, 2014, 03:22:35 PM »

Can i please get some help  Router keeps dropping internet
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FurryNutz

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Re: Connection Problems
« Reply #1 on: January 27, 2014, 05:01:09 PM »

Is both wired and wireless dropping internet or just wireless?

Maybe someone can review your router settings with you using Link> teamviewer if your interested. Its safe and secure.
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grinch

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Re: Connection Problems
« Reply #2 on: January 27, 2014, 07:07:25 PM »

just the wireless  drops and comes back   i have reset to factory 2x and firmware is upgraded
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FurryNutz

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Re: Connection Problems
« Reply #3 on: January 27, 2014, 07:36:12 PM »

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.

Is this happening on both radios or just one?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

grinch

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Re: Connection Problems
« Reply #4 on: January 28, 2014, 01:29:39 PM »

on both
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FurryNutz

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Re: Connection Problems
« Reply #5 on: January 28, 2014, 01:35:45 PM »

Please give us some feedback on the questions presented so we can get an idea if whats going on.

Also...
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices. Farthest apart as possible.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

grinch

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Re: Connection Problems
« Reply #6 on: January 28, 2014, 01:37:36 PM »

i have tried to replace Ethernet  
i have factory reset
updated firmware
reinstall ethernet driver

2.4ghz band 802 n only
channel 1
auto 20/40
security wpa personal
 
5ghz  mixed 802/11a and 802.11n
security auto
cipher type aes

no cordless phones

i know how to use inssider  tons of wireless around me but not on same channel

i have tried  just using ether net from cable modem to pc and no problems
« Last Edit: January 28, 2014, 01:41:35 PM by grinch »
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FurryNutz

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Re: Connection Problems
« Reply #7 on: January 28, 2014, 01:44:06 PM »

Tons of other WiFi around huh? Possible cause of issues on wireless as wired seems to work for you.
Disable HT 20/40 Co-existence on the 2.4Ghz radio?
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grinch

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Re: Connection Problems
« Reply #8 on: January 28, 2014, 01:59:17 PM »

ok So  I Disabled  HT 20/40 Co-existence on the 2.4Ghz radio I will let you know how it goes.
 I: have not had any problems with wireless with this router  it just started giving me problems about 4 days ago  I cant Seem to figure out why thank you!!
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FurryNutz

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Re: Connection Problems
« Reply #9 on: January 28, 2014, 02:14:00 PM »

Keep an eye on those other WiFi routers near by, and any other electronic devices as well.

Keep us posted.
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grinch

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Re: Connection Problems
« Reply #10 on: January 28, 2014, 07:22:36 PM »

still getting disconnected
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FurryNutz

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Re: Connection Problems
« Reply #11 on: January 29, 2014, 06:46:22 AM »

Is this on both 2.4Ghz and 5Ghz radio or just 2.4Ghz?

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grinch

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Re: Connection Problems
« Reply #12 on: January 29, 2014, 07:33:44 AM »

on both

http://tinypic.com/r/11177dt/8
« Last Edit: January 29, 2014, 08:11:53 AM by grinch »
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FurryNutz

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Re: Connection Problems
« Reply #13 on: January 29, 2014, 07:42:44 AM »

Can you post a screen capture of the inSSIDer results for your area please?
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FurryNutz

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Re: Connection Problems
« Reply #14 on: January 29, 2014, 11:11:35 AM »

Ok, so it looks like your channels are on 6 for 2.4Ghz and 44 on 5Ghz?
If so, then your 2.4Ghz is still running on same channels and your neighbors. This is probably causing problems. Lets try channel 11 first.

I see you have a 5Ghz neighbor up on 149 and yours is on 44. This should be ok.

Also you need to change the SSID names from dlink and dlink-media to something else. Something fun can be the name and you can add 2.4 and 5 to the names so you know whats what.

I believe you have a WiFi congestion problem here.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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