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Author Topic: Scheduled Auto Attendant  (Read 4365 times)

PCTechie

  • Level 2 Member
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  • Posts: 28
Scheduled Auto Attendant
« on: December 28, 2008, 09:49:50 PM »
I assume this is not possible yet, but I would like to be able to have the Auto-Attendant scheduled.  For instance, during the office hours of 8:30AM to 5:00 PM, our (human) receptionist would answer the incoming calls.  But at 5:30PM the system would automatically switch over to (night mode) have the Automated Receptionist answer any incoming calls.  Then at 8:30AM the next morning switch back to the human receptionist.

This would make is so much easier for people calling after hours.  At this point when the receptionist leaves, the phones just ring and no one can answer them.

Is this possible now? or is this a future feature request?

Any help is appreciated...

Thanks.
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Mlachake

  • Poweruser
  • Level 3 Member
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  • Posts: 203
Re: Scheduled Auto Attendant
« Reply #1 on: December 29, 2008, 09:51:33 AM »
The scheduled Auto Attendant feature is not currently available. The feature is under consideration in future system updates.
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PCTechie

  • Level 2 Member
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  • Posts: 28
Re: Scheduled Auto Attendant
« Reply #2 on: February 07, 2009, 08:16:47 PM »
For those of you that have not installed SP2, the scheduled auto attendant feature has been included in this update!!!

YIPPPPEEEEEE!!!!

That helps us a bunch!

Thank you!
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