• October 31, 2025, 04:54:29 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Permanent shutdown or restart camera  (Read 7995 times)

iamgdv

  • Level 1 Member
  • *
  • Posts: 1
Permanent shutdown or restart camera
« on: May 21, 2015, 03:36:44 PM »
Please help: connection for wifi camera works for a while, then starts or shuts down, or reboot (sometimes with a red indicator, sometimes green). Access to the web camera is lost in network and out of the account on the Dlink.
The latest firmware. Reboot, and you tried to re-register.
Support does not answer.
What to do?
Thanks in advance ....
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Permanent shutdown or restart camera
« Reply #1 on: May 22, 2015, 08:49:12 AM »
What MFr and model is the main host router?
  • What wireless modes are you using on the main host router?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?

What distance is between the camera and main host router?

  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use InSSIDer to find out. How many? Use v3, its free.
  • What region are you located?
Please review:
Links>mydlink and Browser FAQ
DCS Cloud (L) Series Camera Configuration and Mydlink.com
mydlink.com and Java Application FAQ
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Permanent shutdown or restart camera
« Reply #2 on: May 27, 2015, 05:11:11 AM »
Quote from: iamgdv on May 21, 2015, 03:36:44 PM
Please help: connection for wifi camera works for a while, then starts or shuts down, or reboot (sometimes with a red indicator, sometimes green). Access to the web camera is lost in network and out of the account on the Dlink.
The latest firmware. Reboot, and you tried to re-register.
Support does not answer.
What to do?
Thanks in advance ....

The camera spontaneously reboots and powers down?  ???
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

b4rtj4h

  • Level 1 Member
  • *
  • Posts: 3
Re: Permanent shutdown or restart camera
« Reply #3 on: June 24, 2015, 02:59:53 PM »
I have the exact same issue with one (1) of the 3 DCS 932L rev A that I have.
Problem seems to be related to the power plug... cause when I switch the Camera's they all have the problem after a few days. Changing from Power Socked did the trick!
Logged

robert-e

  • Level 2 Member
  • **
  • Posts: 75
Re: Permanent shutdown or restart camera
« Reply #4 on: June 24, 2015, 04:00:29 PM »
I would be willing to wager pie and a cup of coffee that the electrical circuit that was giving problems had an appliance that uses a lot of start-up current when it starts (perhaps an air-conditioner, or a freezer/fridge).  That would cause a large voltage drop for a short time, and could reset the camera.
Or perhaps an inductive load is causing a voltage spike which could also reset the camera. 

Something to consider.

Regards,
Bob
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: Permanent shutdown or restart camera
« Reply #5 on: June 25, 2015, 06:46:09 AM »
Interesting thoughts Robert-e. I like it.

A ups device should keep them up.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Permanent shutdown or restart camera
« Reply #6 on: June 25, 2015, 07:15:09 AM »
Good information. Something to keep in mind.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.