I purchased this router off bestbuy website. When i first plugged it in nothing happened. I had to plug it and unplug it about 100 times before it started working. This is the only issue i have with this router. I upgraded the firmware and everything works just awesome. I have an xbox360 hooked up as well as 5 laptop computers and no problems. The only issue i still have is when i unplug the router it takes about half hour to turn on. Is anyone else experiencing this problem?