What's your hardware version? Firmware revision?
Not sure, I know the firmware is 1.10, and the hardware is 1A or something like that.
I've managed to lock myself out of the setup utility. Now it' won't accept my password. I have Internet at least, and can connect at 300Mbps. Is there any way of retrieving my password without having to reset and start all over again...for the fifth time.?
Switch to Support Resources and click on the link for Firmware on said page and you'll see several versions.
You'll want v2.24, as that is the most stable revision for me. It should also fix your issue of being locked out every time you enable WPA2-PSK/AES.
I'll check it out. I must have the very first version of firmware. I did just buy this. I hope updating it will be easy, and not lock me out again.
And as you've clearly noticed, no one's responded and I've got one snarky answer back about wasting time, when I clearly detailed steps of how I encountered the issues I've seen. :/
Well, that's not very nice. They must be taking lessons from LinkSys.
I bought a wireless router, (that is now in the trash), and went to their supposed forum for support, after sitting on hold for nearly an hour twice, and trying that live chat which also proved as useless as my router. I found a message describing exactly what I was going through. I asked if he had resolved it, and he responded no, and then told me about his experience with customer support. I responded by describing my experience, and went on to point out of what a joke the customer support was.
I was immediately banned from the site,and Tech support would not respond. I sued the dog poo out of them, and then raked them over the coals with the Federal Trade Commission. When they were done, I went to the BBB, and files a complaint.I'm sure they have a very poor customer service rating. After being knocked down a couple of pegs, I'm sure they will think twice before pulling that kind nonsense again. You never know who knows who in what high places, and who has a Pit Bull of an Attorney for a cousin... I wound up throwing the router into the trash, and bought a D-Link. At least in open mode it works. The LinkSys would not even install. Never got past step 1.
I suppose that's what happens when people get to thinking they are to good to respond to common folk, much like Microsoft. That's fine, Netscape started behaving like that too, and you see where they are today.....They went from #1 to out of business. The moral is, don't bite the hand that feeds you i.e. get off your high horse, and show your customers some respect. Without customers, there is no company.
Jim.