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Author Topic: Unable to setup up FTP properly for external access  (Read 5537 times)

kkvkoh

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Unable to setup up FTP properly for external access
« on: February 16, 2010, 04:42:55 PM »
Hi,

I have an issue with the DNS323. While I am able to setup FTP successfully for local access within my network, I am unable to access it from external locations over the Internet. I have tried setting static IP and port forwarding to 21, but to no avail. I used an online tool to check whether the port is open but the results are not successful either. I have used ddnsdlink as well.

Can any of the veterans here please help me :-). I am currently using a wired connection to an Aztech DSL1000ER ADSL2/2+ Ethernet Modem & Router.

Thanks a million

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fordem

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Re: Unable to setup up FTP properly for external access
« Reply #1 on: February 17, 2010, 03:22:52 AM »
Once you have the DNS-323 setup & working for local ftp access, there are two additional steps required for internet ftp access - to "define" the paths through which it reaches the internet - inbound is the port forwarding which you have already done, outbound is the "gateway" setting in the LAN setup, so lets start by verifying that you have an entry there.
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Wiggs

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Re: Unable to setup up FTP properly for external access
« Reply #2 on: February 17, 2010, 06:39:46 AM »
Is your ddnsdlink updating correctly?  Are you using this service with the DNS-323 or with your router (if available)? 

I personally use dyndns.org and I have it updated using my router - not the DNS-323.

Have you tried getting your external IP (whatsmyip) and using that as the host to see if you can access the FTP site?

Wiggs,

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Wiggs,

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fordem

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Re: Unable to setup up FTP properly for external access
« Reply #3 on: February 17, 2010, 08:37:40 AM »
You also should not by testing from within the same network that the ftp server is on - this requires that your router support "loopback" which is just one more variable to cloud the troubleshooting.
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

fpeake

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Re: Unable to setup up FTP properly for external access
« Reply #4 on: February 17, 2010, 08:51:27 AM »
I have the same problem. I use a Linksys and configured everything that I could Imagine. When I try to access from outside I receive the auth request, but after typing the username and password it does not answer anything.

I could find out that the DNS-323 is requesting FTP PASSIVE MODE, I believe I can make it happen using ACTIVE MODE. Does anyone knows how to make it Active?

Tks!
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fordem

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Re: Unable to setup up FTP properly for external access
« Reply #5 on: February 17, 2010, 11:13:25 AM »
The DNS-323 never requests passive mode - that comes from the ftp client you are using - so that's where you have to make the change.
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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

kkvkoh

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Re: Unable to setup up FTP properly for external access
« Reply #6 on: February 17, 2010, 05:50:02 PM »
Thanks guys! I will try again tonight. Hopefully can make it work. If not, I will need your help again  ;D
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