by the way, i now have the voip adapter ip address in the dmz, i enabled it on my router, and i also opened port 5060 by enabling port forwarding, it makes no difference. when i log in to my voip account online it shows my phone offline but when i transfer my sip settings to sipdroid on my brothers Google Touch the phone is shown as online in the account and he can receive and make calls, so i know for sure that this is a router problem.