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Author Topic: Can't get ftp to work  (Read 12158 times)

Eye

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Can't get ftp to work
« on: February 27, 2010, 10:32:48 AM »
I have set up the ftp server. It works in the LAN but not from outside. When I surf to ftp://192.168.0.99 it works well and I can browse Volume_1. From the Internet it doesn't work. I use dlinkddns, and I can ping both my current ip address and my ddns host name from another network, but when I try to go there in Internet Explorer it can't find the page (I have unchecked the passive ftp setting for IE's). When I try FileZilla I get a Connection timed out error.

I have set up the ddns settings in the router, and testing the ddns account with the button in the router gui is successful. My internet provider have no restrictions for ftp servers.

Can any one assist me please?

Here are my settings:

Router
D-Link DIR-100 (there is no modem, I'm connected directly to the fiber network)
Firmware: 1.12
Port forwarding:


Firewall rule:


NAS
D-Link DNS-323
Firmware: 1.08
RAID 1

« Last Edit: February 27, 2010, 10:34:57 AM by Eye »
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gunrunnerjohn

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Re: Can't get ftp to work
« Reply #1 on: February 27, 2010, 12:52:55 PM »
Check Report external IP address in passive mode and see if that helps.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

Eye

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Re: Can't get ftp to work
« Reply #2 on: February 27, 2010, 01:37:04 PM »
Quote from: gunrunnerjohn on February 27, 2010, 12:52:55 PM
Check Report external IP address in passive mode and see if that helps.

I checked it, didn't help. This checkbox appeared in 1.08, I'm not really familiar with what it should be used for. I have a dynamic ip address, should I change the reported address manually when my ip address changes?

Furthermore, I have tried to open my ftp in active mode, both in IE and in FileZilla. Is there anything wrong with the settings I show above?
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gunrunnerjohn

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Re: Can't get ftp to work
« Reply #3 on: February 27, 2010, 01:44:01 PM »
Here's how I have mine set, works find internally and externally if I forward port 21.

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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

Eye

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Re: Can't get ftp to work
« Reply #4 on: February 27, 2010, 01:55:55 PM »
Thanks for taking your time. The address in the External IP, is that your static address? What should I put there since I have a dynamic address?

Ok, I just tested to put the 323 in the DMZ, and it works. Am I right then in assuming it is a firewall problem? I don't want to have it in the DMZ.
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gunrunnerjohn

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Re: Can't get ftp to work
« Reply #5 on: February 27, 2010, 02:00:58 PM »
The address in the configuration is from the DynDNS client within the DNS-323, I don't have a static IP address.

If it works in the DMZ, you're making progress. :)
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

Eye

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Re: Can't get ftp to work
« Reply #6 on: February 28, 2010, 04:38:24 AM »
Quote from: gunrunnerjohn on February 27, 2010, 02:00:58 PM
If it works in the DMZ, you're making progress. :)

Well, it shows that it should be possible to make it work, but I still don't want to have it in the DMZ. Is there anything wrong with the settings above? Is there something I've missed?
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Buhric

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Re: Can't get ftp to work
« Reply #7 on: February 28, 2010, 05:00:52 AM »
Quote from: Eye on February 27, 2010, 10:32:48 AM
D-Link DIR-100 (there is no modem, I'm connected directly to the fiber network)
What do you mean by "No Modem"? You surely have a device given to you by your ISP that plugs
to the "fiber network"

When you got to http://www.whatismyipaddress.com, the IP address shown...
Is it the same IP you get when you ping your DDNS name?
And is that the same WAN IP you have on your DIR-100 Status page?

and are you sure you disabled PASV transfer in IE and FileZilla?
Try to forward also the PASV ports you have setup in the DNS-323... 55536 to 55663
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Eye

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Re: Can't get ftp to work
« Reply #8 on: February 28, 2010, 05:18:00 AM »
Quote from: Buhric on February 28, 2010, 05:00:52 AM
What do you mean by "No Modem"? You surely have a device given to you by your ISP that plugs
to the "fiber network"
No, there is no device involved to get connected to internet with the fiber network. There is a socket on my wall into which I plug the router.

Quote from: Buhric on February 28, 2010, 05:00:52 AM
When you got to http://www.whatismyipaddress.com, the IP address shown...
Is it the same IP you get when you ping your DDNS name?
And is that the same WAN IP you have on your DIR-100 Status page?
Yes and yes.

Quote from: Buhric on February 28, 2010, 05:00:52 AM
and are you sure you disabled PASV transfer in IE and FileZilla?
Yes.
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Buhric

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Re: Can't get ftp to work
« Reply #9 on: February 28, 2010, 07:10:59 AM »
can you paste the log of FileZilla when you try to connect to your FTP?
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Eye

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Re: Can't get ftp to work
« Reply #10 on: February 28, 2010, 07:22:50 AM »
It's just a timeout message I'm afraid. It's just this:

Status:   Connecting to xxx.xxx.xxx.xxx:21...
Error:   Connection timed out
Error:   Could not connect to server
Status:   Waiting to retry...
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gunrunnerjohn

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Re: Can't get ftp to work
« Reply #11 on: February 28, 2010, 07:33:48 AM »
Try using the default port range in the DLINK configuration and port forwarding port 21 and 55536-55663, checking my router that's what I have.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

Buhric

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Re: Can't get ftp to work
« Reply #12 on: February 28, 2010, 11:16:55 AM »
Quote from: Eye on February 28, 2010, 07:22:50 AM
It's just a timeout message I'm afraid. It's just this:

Status:   Connecting to xxx.xxx.xxx.xxx:21...
Error:   Connection timed out
Error:   Could not connect to server
Status:   Waiting to retry...

K so it does not even reach your DNS-323

Could it be that your ISP is blocking port 21 ?
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Wastedfreak

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Re: Can't get ftp to work
« Reply #13 on: February 28, 2010, 11:41:11 AM »
Try assign a primary DNS 4.2.2.2 and secondary dns 4.2.2.3 thats works with me.
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Eye

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Re: Can't get ftp to work
« Reply #14 on: February 28, 2010, 02:12:33 PM »
Quote from: gunrunnerjohn on February 28, 2010, 07:33:48 AM
Try using the default port range in the DLINK configuration and port forwarding port 21 and 55536-55663, checking my router that's what I have.

No luck, I'm afraid.

Quote from: Buhric on February 28, 2010, 11:16:55 AM
Could it be that your ISP is blocking port 21 ?

No, they don't. And I've tried other ports.

I'll try another router tomorrow and see what happens.
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