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Author Topic: SharePort 3.0 comments and feedback  (Read 163355 times)

fatepower

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  • Posts: 5
Re: SharePort 3.0 comments and feedback
« Reply #75 on: October 22, 2010, 08:19:48 AM »

D-Link DIR-655
FW:
1.31EU

Why does not 3.0 work for EU FW?
1.17 feels little old for EU FW :/
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bartmanlives

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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #76 on: November 23, 2010, 12:45:26 PM »

Problem with Shareport 3.0

When I try to enable auto-connect "Connect automatically only for printing"
the program says it is connecting to the printer then changes to the next message:
"Checking if the device's driver is installed. Please install it if it is not already installed."
in which it just hangs there never closing this message window until I click cancel.
I can see in the background that Shareport 3.0 states it is connected, then after a certain time (about 30 secs) it disconnects.
I have tried installing the printer drivers first with the printer connected to the PC's usb and then installing shareport and with
shareport already installed.
I have tried installing shareport first and then installing the printer drivers. Actually I can't even get through the driver installation
before Shareport disconnects again from the printer and driver installation fails.
I have tried Shareport 1.1 on my PCs but had trouble installing it and getting it to work on my HP laptop, so I was hoping the newer version would
work better. Instead after all the trouble I had getting 1.1 to run on the PCs, version 3.0 doesn't work properly and I can't print. I managed to get
version 1.1 working on my Gateway PC again so I guess I will revert back to 1.1 on my HP PC and hope it works.

HP Pavilion desktop A6402F and gateway desktop GM5483E
both PCs have same problem, same network and Windows setup:

Wired network connection

I have played with the Windows Firewall setup (as I do not have any other firewall programs setup on these PCs) to no avail.
I manually added program shareport utility with TCP port 19540 even though this was supposed to have already been done by setup program but that didn't work.
I even tried disabling Windows Firewall but that didn't work either.

Windows Vista 64bit SP2
HP Photosmart C4340 series USB printer
DIR-628 router with hardware version: A2 and Firmware Version : 1.24NA, 2010/04/12
My USB type is : Shareport
Windows states that I am connected to a "private network" with network discovery "on".

At this point I have given up, uninstalled shareport and plugged the printer into a PC that I will now leave on. contacted tech support and am waiting to hear back. Will advise
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farrahcd

  • Level 1 Member
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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #77 on: November 23, 2010, 08:51:32 PM »

D-Link SharePort enabled Product Model: DIR-655

D-Link Product FW Version:1.32NA

Operating System being used (Windows XP?, Vista?, Win 7 32 or 64 bit, Mac OS 10.5 or 10.6, etc) including any Service Packs or 32/64 bit information: Win XP Pro (SP 3)

SharePort Version: 3.0.0R1

USB Product (Printer, Disk Drive, or other device) Model and Driver Version: Lexmark E232 v9.3

Describe the issue: The printer can print when connected locally to the PC. However when attempting to connect and print via Shareport it does not work.
Shareport does not detect the printer, even though the cables have been swapped, router, and printer reset. Drivers and shareport uninstalled and reinstalled.
I do notice that the indicator light on the router for the USB blinks when the printer is connected.
The router USB connection is set at 'shareport' (instead of WCN)

Describe the steps to reproduce the issue: plugged the printer into the router and turn on the printer, launch shareport. The printer is not detected.
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hricardo

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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #78 on: November 28, 2010, 06:54:59 PM »

D-Link SharePort enabled Product Model: DNS-323 with Shareport Addon 1.00

D-Link Product FW Version: 1.09

Operating System being used (Windows XP?, Vista?, Win 7 32 or 64 bit, Mac OS 10.5 or 10.6, etc) including any Service Packs or 32/64 bit information: Windows 7 32 bit

SharePort Version: 3.0

USB Product (Printer, Disk Drive, or other device) Model and Driver Version: HP Laserjet p1505

Describe the issue: Shareport reports that printer is available but never connects.

Describe the steps to reproduce the issue: Install SP 3.0, run SP and wait until the configure printer is gone. Open again SP and note that printer is available. Click on connect. It stays for a while trying to connect and ends not connecting.

After reading all the Internet, and notice that several of you had this very similar problem, I've downloaded the updated SX Virtual Link (http://www.silexamerica.com/support/software/svl.html) and it connected to the printer. Note that another notebook at home connected to the printer at DNS-323 using SP 3.0 flawlessly - I think something bad happened to firewall, but I wasn't able to find any differences between two configurations. Installing SX driver forced a new firewall config (yes, I've tried to reinstall SP 3.0 several times) that allow it to work.

Let's see how long it lasts.
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GH

  • Level 1 Member
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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #79 on: December 10, 2010, 07:01:42 AM »

D-Link SharePort enabled Product Model: DIR-655

D-Link Product FW Version: 2.00NA

Operating System being used (Windows XP?, Vista?, Win 7 32 or 64 bit, Mac OS 10.5 or 10.6, etc) including any Service Packs or 32/64 bit information: Win 7 Professional 64 bit

SharePort Version: 3.0.0 R1 (SXUPTP driver: 3.3.8.0)

USB Product (Printer, Disk Drive, or other device) Model and Driver Version: HP P1505 laser printer driver V8.01

Describe the issue: Printer does not print from Win 7 PC when connected to the DIR-655. Print jobs from another PC running XP will print successfully through Shareport. Printer also works fine when directly connected to the Win 7 PC. Win 7 PC can also access a USB stick plugged into the DIR-655 and read/copy files on the stick. 

Describe the steps to reproduce the issue: Shareport shows the printer as active. When print is selected in an application Shareport connects and several activity lights flash on the printer indicating that it has been sent some data. However nothing is printed and lights stop flashing and go back to the normal ready to print status. The print job remains in the print queue with a status of printing. The job stays there for almost two minutes and then disappears. About 10 seconds later Shareport disconnects from the printer.
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bender29

  • Level 1 Member
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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #80 on: December 20, 2010, 05:48:56 PM »

D-Link SharePort enabled Product Model: DIR-655

D-Link Product FW Version: 2.00NA

Operating System being used (Windows XP?, Vista?, Win 7 32 or 64 bit, Mac OS 10.5 or 10.6, etc) including any Service Packs or 32/64 bit information: Win 7 Professional 64 bit

SharePort Version: 3.0.0 R1 (SXUPTP driver: 3.3.8.0)

USB Product (Printer, Disk Drive, or other device) Model and Driver Version: Canon D420 Multifunction printer/scanner/fax , driver version 11.3.0.0

Describe the issue: Can't print.  I am able to connect to the printer, and when I send a test page, the printer "warms up" as if about to print, but nothing prints.  Printing works fine if directly attached to computer.  However, scanning works.

Strange thing is, I was able to get everything working properly for a short while when I first setup the router - printing and scanning both.  I've rebooted everything - router, printer, and computer but nothing prints anymore!
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patrolcaptain

  • Level 1 Member
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  • Posts: 2
Re: SharePort 3.0 comments and feedback
« Reply #81 on: December 20, 2010, 07:57:59 PM »

D-Link SharePort enabled Product Model: DIR-655

D-Link Product FW Version: 2.00NA , Wed, 12, May, 2010

Operating System being used: Windows 7 Professional 64-bit

SharePort Version: 3.0.0 R1 (SXUPTP Driver: 3.3.8.0)

USB Product (Printer, Disk Drive, or other device) Model and Driver Version: Canon SELPHY 780 with Canon SELPHY CP Printer Driver for Windows 7 Version 4.0

Describe the issue: Printer works when directly connected to PC.  Does not work through SharePort.  SharePort recognizes the printer and can connect and disconnect manually and automatically.  When a file is sent to the printer, the paper feeds part way through the printer and then stops.  After about a minute an error message appears. "Error occurred during communication.  Check the printer power and printer connections."  Power and connections are good.

This is replacing a Netgear WNR3500. The DIR-655 worked right out of the box, simple setup. Excellent gigabit router and N/G wireless router. However, the USB shared port does not work as claimed. Called D-Link technical support 3 times. The first time I was asked to download the lastest version of the SharePort software, V3.0 (it came with V2.0). That did not fix the problem. The second time I called D-Link, I was told to contact the printer manufacturer to get help to configure the printer. I was told by the printer manfacturer that they weren't responsible for the router USB connection and suggested I call D-Link back (surprise!). On the third call to D-Link, I asked to speak with a supervisor who was somewhat helpful. He asked further, detailed questions leading us to reflash the firmware which also did not fix the problem. I am now in the RMA stage with D-Link and am to send them the unit at my expense while they send me another router. My system will be down in the mean time and they would like a credit card number - I'm not pleased about this! I may just return the product and get a refund unless someone knows how to fix this.

I bought this router because of its high ratings. This is a good router, both wired and wireless but the feature that attracted me to this (the shared USB port) does not work as claimed.



Describe the steps to reproduce the issue: I have tried this multiple times with the same result - It doesn't work.

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Harley-Davidson

  • Level 1 Member
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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #82 on: December 29, 2010, 06:11:47 AM »

D-Link DIR-825
FW 2.02NA
SharePort 3.0
Canon MP490 with latest drivers installed on Windows 7 Ultimate 64bit

Canon MP490 printer shows up in utility as Ready, but not connected - connect button does not connect printer - Try manual config and utility just sits in endless loop trying to detect printer drivers.  Does the printer have to be SharePort compatible?

Just bought this router 3 days ago based on various positive reviews
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hvykvy

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  • Posts: 2
Re: SharePort 3.0 comments and feedback
« Reply #83 on: December 30, 2010, 02:07:15 PM »

Hi I am new here. I have a Model # dir-628  Hardware Version A2 Firmware version 1.24NA Shareport version 3.0.0 R1 (SXUPTP Driver : 3.3.8.0)  USB device Samsung Printer scx-4521f. Running 4 computers 1 -xp pro, 1 - xp mce, 2 - windows seven home.

I have had this router since early October and as a router it is fine it does what it is supposed to. As to the usb function I hate it and this is why I bought it so I could share my printer in the network without the basement computer having to be on. I passed the 30 days otherwise I would have returned it already.This shareport utility is nothing but trouble. It is constantly giving me the message that it did not disconnect properly and it just cycles through this endlessly. The only way out of this is to pull the power on the router. When a computer is connected to the router the printer works fine but it seems once I have connected to one computer and request the use of the printer by another computer it is the end of the sharing and I have to go and unplug the router and restart. When I first installed it I upgraded the firmware to the latest version and also the shareport utility to the latest version. I would like to be able to print at any time from any of my computers. Is this even remotely possible or are my expectations to high. Will I have the same problem when I connect a harddrive to this router?
Thanks.
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arandar

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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #84 on: January 21, 2011, 03:19:58 PM »

D-Link SharePort enabled Product Model:  DIR-825 Hardware Version A1

D-Link Product FW Version:  1.13NA

Operating System being used:  7 Devices On Network

Wired Connection:
1.  PC:  Windows 7 Home Premium 32 bit
2.  PC:  Windows 7 Home Premium 64 Bit

Wireless Connection:
1.  PC:  Windows 7 Home Premium 64 Bit (Wireless N 2.4 GHz Band)
2.  PC:  Windows 7 Home Premium 64 Bit (Wireless N 2.4 GHz Band)
4.  Printer:  Lexmark X7675 (Wireless G 2.4 GHz Band)
5.  Blu-Ray Disc Player:  Sony BDP-S570 (Wireless N 5 GHz Band)

SharePort Version:  3.0.0 R1

USB Product Model and Driver Version:
Western Digital 2TB MY BOOK ELEMENTS EXTERNAL HD - WEWDBAAU0020

Describe the issue:

Each PC is capable of accessing the Western Digital hard drive.  However, when any PC has disconnected from the hard drive, neither that PC nor any other can reconnect.

When trying to reconnect after any PC has disconnected, the Shareport Utility will state "You are connected", but after about 45 seconds an error message will appear on the Windows task bar which states  "SHAREPORT UTILITY:  Western Digital Ext HDD 1021 did not disconnect properly", then the Shareport Utility will try to reconnect with the same results until you stop the process by clicking on the Shareport Utility "Disconnect" button when it is available.

To enable any PC to reconnect to the Western Digital hard drive, you must unplug the hard drive USB from the router, unplug the power from the router and the hard drive, then plug all back in.

Describe the steps to reproduce the issue:

Connect any PC to the Western Digital hard drive, then disconnect it, then try to reconnect to the hard drive on that or any other PC.



This issue appears similar to those posted by several other users in this forum.  I would greatly appreciate your assistance in resolving this issue.

Thank you.
« Last Edit: January 22, 2011, 07:50:05 AM by arandar »
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astara

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  • Posts: 3
Re: SharePort 3.0 comments and feedback
« Reply #85 on: February 08, 2011, 07:46:12 PM »

I have 3 systems: Win XP (laptop), Win 7(desk top), Win 7(desk top) (each has Norton on it)

The D-Link router is DIR-628 with firmware level 1.25NA (2010/11/12)

I installed SharePort 3.0.0 on all 3 computers.

The USB external storage is a Maxtor OneTouch.

I can get to the Maxtor using SharePort from either of the Win 7 computers. (one at a time of course) And I can get to the Maxtor from the Win XP system ONLY until I re-boot the system. After I re-boot, I cannot connect unless I turn off Norton  Internet Security 11. After I re-boot the XP system, I can see when the Maxtor is connected to one of the other Win 7 systems (the little icon shows it is unavailable), AND I can even request that the other system release the Maxtor storage. But I cannot get connected to it.

I have uninstalled SharePort many times and re-installed it with no change. I have even re-installed NIS. No changes…

Any help would be appreciated – I really don’t want to re-install SharePort each time I want to use it on my laptop.

If this isn’t the right place, let me know where I should post to. Thanks
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tyronevergil

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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #86 on: February 22, 2011, 12:42:56 PM »

D-Link DAP-1350
Firmware Version : 1.11EU
Hardware Version : A1

My device is in router mode, check USB Setting and it in "Share Port" mode. Installed SharePort Utility Version 3.0.0 R1 (SXUPTP Driver: 3.3.8.0), both 32bit and 64bit in Windows XP and in Windows 7.

Is seems that no USB device is detecting. I am trying to share my USB harddrive, tried USB thumb drive though and not detected either.

Tried also using SX-Virtual Link version 3.6.2, this not working either.

Is there a way to check directly to the admin page if the Share Port is broadcasting or detecting that a USB device is plug in.

Please help.
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astara

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  • Posts: 3
Re: SharePort 3.0 comments and feedback
« Reply #87 on: February 22, 2011, 05:35:51 PM »

is anyone from D-Link out there? is this forum monitored by anyone who know about D-Link?
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faberge

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  • Posts: 1
Re: SharePort 3.0 comments and feedback
« Reply #88 on: March 02, 2011, 06:04:37 AM »

I jumped into the shareport feature to this morning.
Dir-655 A2 with 1.34EU

My conclusion after many useless hours: version 3.0 is rubbish  >:(

I finally have my usb drive working with an older version of shareport 8)

have a go with this one: ftp://ftp.dlink.se/Shareport/SharePort_v1.15.9_setup.zip

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astara

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  • Posts: 3
Re: SharePort 3.0 comments and feedback
« Reply #89 on: March 19, 2011, 04:37:43 PM »

well, now the SharePort Utility won't work on the 2 Windows 7 systems either (it used to work!!!)

so, i'm giving up on using external storage with SharePort and i'll recommend to anyone who asks NOT to buy a D-Link  - especially if they want to get to external storage from a network computer!!!

i've given up. now i'll do it the old fashioned way, a jump drive that i can carry around!

BOO to SharePort
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