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[Pluripotent]

I have not been able to get Shareport to work since I got the Dir-855 in February.  But I just downloaded the latest firmware (1.23NA, which just became available) and it finally works.  not only does it actually stay connected, but it will actually now allow my backup program to finish a backup to my Sharport connected drive.  Don't know what you guys did, but it works for now.  Better late than never.

[approachin40]

Does DLink even read these comments?

I have the DIR655 FW1.34NA A4 SharePort have tried vs3.0 and 1.1.0 R1. NOTHING worked with vs3.0. No hard drives. No flash drives. No printers.

With vs1.1.0 I can connect to a USB drive. But my printer will still not work through the router. I was so excited when I purchased the router because I could finally leave my printer connected without having to constantly having to go to the desk just to print. DLINK YOU DISAPPOINT AND YOUR CUSTOMER/TECHNICAL SUPPORT SUCKS ASS. I think you have a bunch of high school kids sitting in a room playing PSP. Hire some competent technicians who actually give a damn if the product works as advertised.

[Tombsmen]

D-Link SharePort enabled Product Model: DGL-4500

D-Link Product FW Version: 1.22NA

Operating System being used: Win 7 64 bit.

SharePort Version: 3.0.0 R1 (SXUPTP Driver: 3.3.8.0)

USB Product Model : Samsung Multifunction Printer SCX-4200

Print Driver Version:3.04.96.05

Scan Driver Version: 2.02.51

Describe the issue:
Attempting to use Scan functionality cause any program, including windows, to freeze.

Describe the steps to reproduce the issue:

Opened Adobe Photoshop CS tried to import image from scanner like normal, program just continues to attempt but never actually connects to the MFP's scanner.

Attempted to start scan from Windows its self but again scanning program just continues attempting, it did how ever trigger the scanner on the printer to start and preform the scan but the program in windows became unresponsive.

Printer works fine when connected direct to either of my two computers both running Win 7 64bit.
Printer works fine when either machine attempts to just print

[scrambler]

Just to be sure, you are not trying to auto connect to the scanner right?

Only printer can auto connect, for the scanner, you have to connect manually first with shareport, then use the scanner.

[Tombsmen]

Just to be sure, you are not trying to auto connect to the scanner right?

Only printer can auto connect, for the scanner, you have to connect manually first with shareport, then use the scanner.

No, I manually connect to the printer in the share point software.

[Mad-at]

Shareport 3.0 does not work with EU Firmwares - in my case the DIR-825 2.02EU. I hope you guys will fix this soon! (Btw. Shareport 1.15.9 works great, so it is not a Firewall issue)

D-Link SharePort enabled Product Model: DIR-825

D-Link Product FW Version: 2.02EU

Operating System being used (Windows XP?, Vista?, Win 7 32 or 64 bit, Mac OS 10.5 or 10.6, etc) including any Service Packs or 32/64 bit information: Win7 x64

SharePort Version: 3.0

USB Product (Printer, Disk Drive, or other device) Model and Driver Version: HP DeskJet 990cxi (but it won't work regardless what I connect)

Describe the issue: Shareport 3.0 shows: "No Device Servers found"

Describe the steps to reproduce the issue: Install Shareport 3.0 on a working System with WW or NA Firmware on the router. Then Switch the FW to an EU Firmware. Result: Shareport will stop working. 

[cman548]

DIR-825 rev A1 with latest drivers
shareport 3.0
vista home 64 bit latest service packs/updates.

smae problems as always.  Printer is listed as a device for about 36 hours and then disappears.  relaunching shareport does nothing.  The router must be power cycled.

In addition, the shareport software gets blocked on startup by vista's UAC.  I disabled UAC, no change.  I prevent shareport frpom running on startup and then had it start as a task with full privileges, same issues. 

i even uninstalled avast and superantispyware and went with Security essentials as recommended by someone else.  same thing. no devices detected after two days.  Printer sleep mode was also disabled.

IT'S a ROUTER PROBLEM

[abiabi]

It is not understandable not acceptable that D-link is not doing support for win7 on this application. The DLG 4500 is still selling and we customer ar in deep trouble.

I have uninstalled the application.

[Portland21]

I have symptoms similar to http://forums.dlink.com/index.php?topic=11778.msg69911#msg69911

A new laptop with Windows 7 (x64, Professional) prints the first page flawlessly, but then prints blanks or garbled text forever until print job Canceled at the printer.  I can print single page documents repeatedly without error.

Details:

DIR-825
Firmware Version: 1.13NA Hardware Version: A1

Labeled IDs on Device:

P/N: BIR825ANA...A1
H/W Ver: A1
S/W Ver: 1.01

Shareport Utility
ver 3.0.0 R1 (SXUPTP Driver : 3.3.8.0)

Printer:
Brother HL-5140, using Windows 7 printer drivers

Norton Internet Security used.

Notes:
* The same wireless router and printer worked fine with a prior laptop using Vista x64 Ultimate and Nortons Internet Security.
* The USB thumbdrive and USB Scanner work fine via Shareport and the present laptop.
* The present laptop and printer work fine when directly connected via USB.  Only Shareport fails in the manner described above.

I'm stumped and irritated.

[lostwages]

Router Model Number: DIR-655
Hardware Revision: A4
Firmware Version: 1.34NA

Operating System being used: Win 7 64 bit

SharePort Version: 3.0

USB Product (Printer) Model and Driver Version:  HP Printer Officejet 4215xi

Describe the issue: Shareport does not stay connected.  Printer works when directly connected to laptop.


Describe the steps to reproduce the issue: At first had trouble just seeing the printer so I uninstalled Shareport and downloaded again (3.0).  Now, it sees it but doesn't connect.

Read else where in the forums: power cleared the router = stays connected.
Sent a print command, and the printer gets error: 0xd0840001 (which googling it, looks like a power surge)
Upon power clearing the printer, the printer then gives me a print cartridge error.


Going to uninstall shareport software again.
Let me know when you come out with version 4.0.    

Also only bought Dlink for just this purpose and I can't get it to work with ONE computer...  

[gagles]

Router Model Number: DIR-655
Hardware Revision: A4
Firmware Version: 1.34NA

SharePort Version: 3.0.0 R1 (SXUPTP Driver : 3.3.8.0)

USB Device that you are connecting to: Brother MFC-290
Operating System: Vista


My printer says it's available, but I am not able to connect.  I am able to connect only if I reboot my laptop and the router (DIR-655).  That's the only reason I bought this router.  I didn't need the N router, speed is not that important to me.  So PLEASE fix this connection problem.

Thanks

[Rog]

A4 hardware, fw 1.34NA, Shareport 3.0., Brother HL-5340 printer. Three computers total, A Dell Inspiron 1504 running XP home, a Lenovo X60 running XP pro and an AMD Dual core box that started with Vista 64 and then was upgraded to Win 7 64 home premium.  SharePort worked fine on all three computers until the Win 7 upgrade was done. Once win 7 64 was on the system the problems begun. When I try to print with the Windows 7 computer the printer ejects a partialy printed page and several pages of junk at the top of the page.

If I reboot the router and then print with either of the XP machines, everything works fine! If I then try to print with the Windows 7 machine the usual misbehavior occurs.

If I then try to print with one of the XP machines, their output is corrupted just like the Win 7 machine.

Re booting the router and turning off the printer gets back to the begginning.
It looks like maybe a buffer is getting corrupted and not cleared. Please fix this

[rnovak]

I have an 825 with the latest firmware and SP 3.0. I have the same connection problems reported by everyone else - some days it works well - some days I can connect but not print - some days I have to reboot the router and/or my pc to get it to work.  I was having trouble today but managed to get it to print - I thought I would share my experience in case it helps someone else.

I disabled my firewall (Norton) and re-connected to the printer. I then printed one page at a time until I got a printer error. I disconnected and reconnected to the printer and was able to finish printing, still one page at a time. I think it was necessary to wait until the previous print job was finished before sending the next page. A pain, but I got it done.

While I applaud dlink for starting this forum thread, I think it is pretty sad that, considering all the problem reports, the firmware is almost 8 months old and the SP 3.0 utility is 6 months old.

My son is a high school senior this year, and he will have lots of homework printing to do. Please, for his sake, get this thing fixed  

[Everett4]

One thing i can say about the router Dropping,  i fixed this by enabling DHCP removing all old devices from the Routers history, and having all my PC Obtain IP automatically.  Did this a month ago, and my Router has not reset once on us

[Bear67Star]

D-Link SharePort enabled Product Model:
Dir-825
D-Link Product FW Version:
2.03NA , Fri, 26, Mar, 2010  [HW Version: B1]

Operating System being used (Windows XP?, Vista?, Win 7 32 or 64 bit, Mac OS 10.5 or 10.6, etc) including any Service Packs or 32/64 bit information:
Win 7 32 Home, Win 7 64 Ultimate, Win 7 64 Home, Win XP SP3

SharePort Version: 3.0.0 R1 (SXUPTP Driver: 3.3.8.0)

USB Product (Printer, Disk Drive, or other device) Model and Driver Version:
Disk Drive’s:
1.)   JetFlash Mass Storage Device,
2.)   SanDisk U3 Cruzer Micro,
3.)   Imation Odyssey RHDD,
4.)   (Silicon Image, Inc 5744 FW:1.1576 [SSD Enclosure: Convoy XL]),
5.)   JMicron Cavalry Storage [SSD HD],
6.)   (VID [0x0C76] PID [0x0003] – 32Meg Thumb Drive)

Printer:
HP DeskJet 930C

Describe the issue:
No matter what I plug in, the SharePort Utility can “See it”, it just won’t allow me to Connect to it.