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Author Topic: Can't get western digital 1.5 TB drives formatted  (Read 8118 times)

jwiddy

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Can't get western digital 1.5 TB drives formatted
« on: March 13, 2010, 08:31:18 PM »

I popped in 2 new 1.5 TB WD green hard drives and format was hanging at 94%.  I read some posts on the forms and it said to try a few different firmware versions.  The D-link came with 1.07 installed.  I upgraded to 1.08 and still was hanging at 94%.  I put one drive on only and was able to format.  Tried the same thing with the second drive, and the front panel light won't stop blinking.  Think the 2nd drive is bad??  This is extremely frustrating.

Thanks in advance for any advice.

JW
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m2k3423

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #1 on: March 13, 2010, 08:59:36 PM »

Howdy.   Your DNS323 hit the 94% problem, when the first drive went in and did not complete, a bug in the firmware did not update the internal file tracking the state of the hard drive.  So, my guess is that it is expecting the first 1.5TB, therefore is not mounting the second.  

One thing you ought not do is keep switching firmware version, but pull all drives out, then reset the unit back to factory.  Then try putting in the second drive, and this time, if it ask you to format it, proceed, but expect it to hang at 94%. You should leave it there for at least 2 hours (given it is 1.5TB, in order for the format to really complete).  After which, recycle power, when you get back to the web configuration page, click "Skip" when it ask you to format the drive.   If DNS323 still refuse to detect your second driver, it is likely to be a defect, either the drive or the slot.

Once you hit and circumvent the 94% problem, every time you logon the web configuration, I suspect it will still ask you to reformat the drive. Each time just remember to skip.  Until Dlink fix the bug thoroughly, for all intend and purposes, the underlying file system is intact for simple file operation, but some other services may choke - for example, DNS323 will not allow you to install APKG under this would-be condition.

 p/s: See http://forums.dlink.com/index.php?topic=11903.0 for my account of recovering from degraded RAID1, where some information explains your encounter.
« Last Edit: March 13, 2010, 09:01:59 PM by m2k3423 »
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jwiddy

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #2 on: March 13, 2010, 09:32:23 PM »

Thanks for the reply.  I did end up trying 104, 106, 107 and 108 and still got the same results.  The one drive formatted by itself in the left slot on version 107.  I tried the drive that isn't formatting in the left slot with all aforementioned firmware versions and the light will not stop blinking.  It won't get me to the stage where i can bypass.  I don't get to the web configuration stage because the unit is not being recognized in the dlink easy search utility.
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m2k3423

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #3 on: March 13, 2010, 11:36:06 PM »

Hi, If you have a USB-SATA enclosure, you may want to try attaching it to another computer (Windoze or OS X), see if the drive can be detected. However, it really sounds like a hardware problem. 

I recently have bought 1TB and 1.5TB WD caviar 'green' drives too, and within weeks SMART was reporting some bad sectors. Though this sample size of 2 is small, but I must be quite lucky to hit 2 on 2.  Last year, I bought a 750GB Caviar black, after 1 year, it is still free of defects.  I suspect the quality level of the green caviar is not as high quality as the black.
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jwiddy

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #4 on: April 05, 2010, 08:56:26 PM »

I got my new drives from newegg, but with the holidays, work etc., I haven't had a chance to test them out.  I will finally have free time this weds.  Anyone have any advise for me?  What firmware should I start with.  SHould I try and format one drive at a time? 
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dosborne

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #5 on: April 06, 2010, 07:47:35 PM »

Bought a second DNS-323 on the weekend, updated to 1.08, then installed a WD 1.5TB WD15EADS-00P8B0 HDD, formatted to 100% without any issues.
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3 x DNS-323 with 2 x 2TB WD Drives each for a total of 12 TB Storage and Backup. Running DLink Firmware v1.08 and Fonz Fun Plug (FFP) v0.5 for improved software support.

jwiddy

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #6 on: April 07, 2010, 10:22:54 AM »

Dropped in the two new 1.5 TB WD drives and tried to format but I'm getting a popup that says "The size of the RAID volume can only be between 1--1GB."  no matter what number I put into the field.

Any ideas?  Am I missing something?
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jwiddy

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #7 on: April 07, 2010, 11:30:35 AM »

OK...upgraded to 1.08 and cleared up that issue, but now I'm frozen at 97%.  First I was hitting the 94% bug, now i'm hitting the 97% one.  I truly hate this machine and want to throw it out the window!!!!!!!  Can anyone help me out here? 

How is D-link's refund policy?  I'm not sure if newegg will refund it.
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jwiddy

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #8 on: April 07, 2010, 05:39:16 PM »

OK... both drives formatted...i'm up and running finally....must have been a bad HD last time...

thanks for the help
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gunrunnerjohn

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #9 on: April 07, 2010, 06:11:17 PM »

So, that would be the hard disk you ended up throwing through the window? :D
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

jwiddy

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Re: Can't get western digital 1.5 TB drives formatted
« Reply #10 on: April 09, 2010, 11:26:31 AM »

No, I RMA'd that drive with newegg.  The two new ones they gave me are working.
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