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Author Topic: USB port not functioning anymore  (Read 4060 times)

Tom

  • Level 1 Member
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  • Posts: 15
USB port not functioning anymore
« on: April 13, 2010, 09:05:14 AM »
My printer is no longer being detected by my DNS-323. If I connect it to another PC or NAS, it works fine. This is what I get from the syslog of the DNS-323:

usbcore: registered new driver usbfs
usbcore: registered new driver hub
usb 1-1: new low speed USB device using ehci_platform and address 2
usb 1-1: device descriptor read/64, error -71
usb 1-1: device descriptor read/64, error -71
usb 1-1: new low speed USB device using ehci_platform and address 3
usb 1-1: device descriptor read/64, error -71
usb 1-1: device descriptor read/64, error -71
usb 1-1: new low speed USB device using ehci_platform and address 4
usb 1-1: device not accepting address 4, error -71
usb 1-1: new low speed USB device using ehci_platform and address 5
usb 1-1: device not accepting address 5, error -71
usbcore: registered new driver usblp
drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver

Any ideas?
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ECF

  • Administrator
  • Level 11 Member
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  • Posts: 2692
Re: USB port not functioning anymore
« Reply #1 on: April 16, 2010, 12:01:51 PM »
Have you tried a reboot or resetting the unit to factory defaults?
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Never forget that only dead fish swim with the stream

Tom

  • Level 1 Member
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  • Posts: 15
Re: USB port not functioning anymore
« Reply #2 on: April 21, 2010, 01:01:35 AM »
Quote from: ECF on April 16, 2010, 12:01:51 PM
Have you tried a reboot or resetting the unit to factory defaults?

I rebooted plenty. I haven't done a reset thought. Not eager to either, but I'll have a look.
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roypw

  • Level 1 Member
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  • Posts: 8
Re: USB port not functioning anymore
« Reply #3 on: April 21, 2010, 12:41:39 PM »
Just bought a DNS 323 and tried to hook up an Epson R800 printer.  Win 7 won't find the printer even though it shows in the DNS setup under Status (I believe).  Talked with tech support for many hours over the last 2 days but they just gave up, (even Level 3 or product specialist?) Tried Epson R2400 and HP 320 printers but still could not install a printer.  Even hooked the DNS up to a 2nd Win 7 computer and an XP computer and neither found the printer.  I am using a Cisco WRT610N router that networks  my other computer, my audio system and XBox 360 with no problem. Tried another router but it would not even find the DNS using the IP address.

At times the DNS shows up under Network and other times it does not.  I can't relate it to anything that I am doing or the system is doing.  It does seem to show up when I first boot up but not all the time.  When it does show if I close down windows explore it isn't there when I open it again.

I would think it is a bad unit but tech support doesn't so I must conclude they are having a lot of trouble with the print server on this unit.  Yes I did upgrade to firmware 1.08.

Any ideas or similar problems?
 
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