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Author Topic: Can't uninstall Shareport  (Read 6580 times)

Brigadier

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  • Posts: 10
Can't uninstall Shareport
« on: May 03, 2010, 04:40:06 PM »

Win7, DIR-655 (f/w v1.33na) and DNS-323 (f/w 1.08).

I'm trying to upgrade to Shareport v3 but the installation routine generates a BSD.  Attempting to unistall the existing Shareport does the same thing.

How do I get this software off my computer?
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Sammydad1

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Re: Can't uninstall Shareport
« Reply #1 on: May 03, 2010, 07:39:31 PM »

Have you tried reinstalling the shareport of the version you are trying to uninstall ?
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DIR-655 A2, FW: 1.35NA

Brigadier

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Re: Can't uninstall Shareport
« Reply #2 on: May 04, 2010, 05:26:31 PM »

Thanks but that didn't work either.  BSD x07E was the result.  However, since the machine had to reboot I chose Safe Mode and tried to remove the software that way.  It worked.

Now let's see if I can install...
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Brigadier

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  • Posts: 10
Re: Can't uninstall Shareport
« Reply #3 on: May 04, 2010, 05:50:07 PM »

That worked, too.  Simple test with a CF card reader was successful so now it's time to try the multi-function printer...
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klaus

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Re: Can't uninstall Shareport
« Reply #4 on: May 04, 2010, 07:10:15 PM »

I'm looking forward to seeing a 'success' post.  I haven't started my headaches yet...is the secret to make sure I START with Shareport V3?

I need to be able to print with a HP Officejet Pro K550.
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jh

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  • Posts: 43
Re: Can't uninstall Shareport
« Reply #5 on: May 20, 2010, 08:42:08 AM »

Yes, I would use the latest on the "Other Downloads" for your product. The current version is 3.0.
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JimKellyfan

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  • Posts: 4
Re: Can't uninstall Shareport
« Reply #6 on: October 10, 2010, 01:06:16 PM »

revo uninstaller from majorgeeks website is a better uninstaller as well as active tray adjuster than most, it clears all traces and I have used it for a few years
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