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Author Topic: Tech Support Disappointment  (Read 5190 times)

Cameraguy

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  • Posts: 1
Tech Support Disappointment
« on: May 09, 2010, 11:41:32 PM »

I have tried for several days to implement web filtering on my DIR-628. After two calls to tech support I was informed that "Web Filtering" was not available on my router.

What gives?

I've had good experience with D-Link products for several years, but if this is true, I'm going to be looking for a different router. I do not intend to leave my network open to problems because I cannot block access to certain websites/domains.
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chefnee

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  • Posts: 23
Re: Tech Support Disappointment
« Reply #1 on: August 05, 2010, 07:55:49 PM »

What is the make and model of your router?  I know this might sound redundant but I have to make sure.  Some routers, especially low-end units, don't have the advanced features as some other high-end units.  Please reply.
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smlunatick

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  • Posts: 625
Re: Tech Support Disappointment
« Reply #2 on: August 09, 2010, 06:18:02 AM »

What is the make and model of your router?  ....

Chefnee:  The original posts was placed in the DIR-628 forum.  The router and make is a Dilink DIR-628 router.
« Last Edit: August 13, 2010, 08:10:54 AM by smlunatick »
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chefnee

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  • Posts: 23
Re: Tech Support Disappointment
« Reply #3 on: August 13, 2010, 07:58:28 AM »

Oops sorry. :D
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!!!!clarkkent

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  • Posts: 104
Re: Tech Support Disappointment
« Reply #4 on: August 24, 2010, 12:53:44 AM »

DIR-628 has the feature to block websites, actually... It's on Advanced > Website Filter.
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