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Author Topic: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)  (Read 22659 times)

kstrait

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DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« on: May 18, 2010, 10:20:17 AM »

I have found some discussions and guides on how to make the DNS-323 work with the WD20EARS drives but cannot find anything for the DNS-321.  Is there a way to make these drives compatible?  If I put these drives in will I be able to format them at all and use them with a hit on performance or will they just not work at all?

Any help you can provide would be greatly appreciated.
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gunrunnerjohn

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #1 on: May 18, 2010, 10:23:57 AM »

Have you tried the procedures outlined for the DNS-323?
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

kstrait

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #2 on: May 18, 2010, 10:52:58 AM »

No I have not.  I haven't purchased the drives yet as I want to be sure I can make them work with the NAS before doing so.  I would just get the EADS but the EARS are much cheaper now as there are plenty of good deals on them.
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gunrunnerjohn

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #3 on: May 18, 2010, 10:59:47 AM »

I'd buy drives known to be compatible, but that's just me. :)
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

kstrait

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #4 on: May 18, 2010, 11:01:18 AM »

Right.  What I am trying to find out is if the WD20EARS are compatable....find someone who has them working in a DNS-321.   :)
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gunrunnerjohn

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #5 on: May 18, 2010, 11:06:02 AM »

Even if someone "has them working", there's no assurance that they're getting full performance or they won't experience issues they're not seeing yet.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

aasoror

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #6 on: May 19, 2010, 02:30:19 AM »

Even if someone "has them working", there's no assurance that they're getting full performance or they won't experience issues they're not seeing yet.


I can't understand why ? I also can't understand the reason about "we aren't going to support the drives" sticky as well.

If its about the advanced format (i.e. 4k sector size) then its well known that the need for reallignment only applies for pre Vista windows OSes. Vista, Win 7, Mac and Linux is not affected by the 4k sector size. DNS-323/321 is running a linux underneath that web interface. Why would this linux distro be affected by the 4k sector size ?!?

I am also not sure why there should be a special procedure to get the EARS drives running inside a DNS-321, I have a 1.5TB EARS and 1.5 EADS and I can confirm that both were formatted without any issues (FW 1.03) and both are running (individually) at similar performance levels, as matter of fact EARS is performing a little better in the DNS-321 than the EADS.

I would appreciate any enlightenment about this issue.. aside from the WD desktop drives well known issues with RAID controllers because that doesn't apply if the drive is used in a non RAID mode.
« Last Edit: May 19, 2010, 02:39:01 AM by aasoror »
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kstrait

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #7 on: May 19, 2010, 04:26:29 AM »

That is exactly what I was expecting to hear from someon, that the EARS would work just fine as long as RAID was not being used.  Thanks aasoror.

Has anyone tried this with the 2TB EARS drive?
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zhyla

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #8 on: May 20, 2010, 09:13:27 PM »

Well I didn't know any better because I bought everything before I found the sticky, but yesterday I put two WD20EARS in RAID 1 configuration on my DNS-321.  I haven't done any benchmarking but everything seems to be functional.

I'm not real up on file systems and drive architecture but the gist that I got from various threads is the physical sectors not lining up with the file system doohickeys is suboptimal.  I don't think it's a functional problem, I think it's a performance problem.  But maybe I'm wrong... if I were right, I don't understand how RAID could affect things negatively.
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aasoror

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #9 on: May 21, 2010, 12:50:26 AM »

I'm not real up on file systems and drive architecture but the gist that I got from various threads is the physical sectors not lining up with the file system doohickeys is suboptimal.  I don't think it's a functional problem, I think it's a performance problem.  But maybe I'm wrong... if I were right, I don't understand how RAID could affect things negatively.

The new sector size issue has nothing to do with RAID, new sector size only affects pre vista windows system (that requires the disc to be re-alligned before proper usage), and that has nothing to do with the DNS-321.

The real problem is between RAID and all the WD-Desktop drives (not only EARS), in a nutshell, WD-Desktop drives will enter what they call "deep recovery mode" upon a failure to read a given sector, this process (similar to a scandisk) will try to recover whatever data on that sector and will mark the sector bad and move the data to someplace else. This recovery procedure might take up to 2 minutes to which the disk will appear unresponsive to the outside world.

Now for RAID side, the RAID controller inside the NAS (be its DNS-321 or any other), as per the RAID operation a disk is deemed unresponsive  if it fails to communicate for 7~10 seconds, unresponsive disks are dropped from the disk array (which are typically more than two).

So the problem as can be seen clearly, any WD-Desktop disk that enters a deep recovery mode while inside a NAS with RAID enabled, will be incorrectly considered a failure and will be dropped out of the RAID array. This is not a correct behavior especially if the data can be accessed from other disk (its RAID), the disk doesn't need to attempt to recover the data but the disk has no idea its running in a RAID array, the RAID controller shouldn't drop the disk because its still functional .. but the RAID controller has no idea that the disk is still running. end result is a very unstable (yet functional) NAS.

Check forums.dlink.com/index.php?topic=12483.0 for problem that was caused due this very same issue (not sure why didn't anyone in the thread point to the reason though).
« Last Edit: May 21, 2010, 02:08:28 AM by aasoror »
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kstrait

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #10 on: May 21, 2010, 05:08:29 AM »

Very helpful, thanks!  So I guess I just need to avoid using WD drives in RAID which is ok by me.

When you went to use your EARS drive, did you have to use a jumper on the drive to set the right offset or did you have to format your drive outside of the NAS?  Or did you simply just put it in the DNS-321, format it and it's worked from there?

Thanks again.

Keith
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zhyla

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #11 on: May 21, 2010, 01:54:04 PM »

How often does this deep recovery kick in?  I maybe don't mind one drive being dropped and having to be rebuilt once in a very long while.  But I certainly don't want to do that once a month.

What happens if one drive is dropped and then another goes into deep recovery?

Gah... looks like I need to return these drives or use them for something else.  Too bad we can't just up the timeout on the RAID controller.  Is that thing configurable at all on a ffp-enabled box?  What kind of controller is it?
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aasoror

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #12 on: May 22, 2010, 01:41:48 AM »

When you went to use your EARS drive, did you have to use a jumper on the drive to set the right offset or did you have to format your drive outside of the NAS? 

Not at all, the DNS-321 is running linux which is natively compatible with the 4k sector size.

  Or did you simply just put it in the DNS-321, format it and it's worked from there?

Exactly. :)
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The_Tango

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #13 on: May 22, 2010, 03:03:44 PM »

I have two green WD 2Tb drives setup in Raid0 - not been a problem for me.
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kstrait

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Re: DNS-321 - WD 2TB Drive Compatibility (WD20EARS)
« Reply #14 on: May 22, 2010, 04:10:43 PM »

Yeah but what is the model number of them?  WD20EARS or WD20EADS?
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