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Author Topic: Keep Seeing Hardware Configuration Screen Everytime I login Admin Console  (Read 15795 times)

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

Hi All,

I just got my dns 323 last week and have been using it with a single western digital 1tr drive. I loaded up all my data onto this drive and I wanted to now add a second drive and have them mirrored (raid 1). So I slipped in the new western digital 1tr drive in the other bay and I was prompted to format and select a raid configuration. At the time I was running firmware 1.08 and the system kept hanging on format (error code 112 at 5% complete). I then downgrade the firmware to 1.07 and everything seemed ok till I rebooted. When I logged into the admin console I saw a screen that prompted me to choose a hard drive configuration. Being that I already have a raid 1 configuration I clicked skip, but for some crazy reason every time I login the screen appears. Is there's something wrong with my raid ? Is there anyway to make this message go away ?

I've confirmed this on my status screen:
Volume Name:    Volume_1
Volume Type:    RAID 1
Sync Time Remaining:    Completed
Total Hard Drive Capacity:    983454 MB
Used Space:    212468 MB
Unused Space:    770985 MB

Screen Prompt:
Select a RAID type:       Standard (Individual Disks)
       JBOD (Linear - Combines Both Disks)
       RAID 0 (Striping - Best Performance)
       RAID 1 (Mirroring - Keeps Data Safe)
 
 Vendor     Model     Serial Number     Size
 WDC     WD1001FALS-00J7B     WD-WMATV0728866     1000 GB
 WDC     WD1001FALS-00J7B     WD-WMATV7012001     1000 GB

Current Firmware 1.07

Thanks,
Jimmy
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jamieburchell

  • Level 6 Member
  • *
  • Posts: 947

I'd recommend resetting to factory defaults after flashing the firmware. Did the format ever complete?
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

Hi James,

Once I flashed the firmware back to 1.07 (from 1.08) the format did completed. I can reset the box now but do you know if it will effect my current raid setting ? My only fear is that I may loss all my data.

Thanks,
Jimmy
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gunrunnerjohn

  • Level 11 Member
  • *
  • Posts: 2717

Resetting to defaults and upgrading the firmware has never affected the data on my drives, I've done it a few times on both the DNS-323 and DNS-321.
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

Thanks gunrunnerjohn.

James,

I've updated the firmware back to 1.08 and did a factory reset (held the reset button down for 15 seconds). When I log into the admin console I'm still able to see the Hardware configuration screen, which again asks me how I'd like to configure my hard drives. Raid settings are still the same, raid 1, no remaining sync time left. I'm want to try removing the newly inserted hard drive, then re-inserting it with 'Auto Rebuild' enabled, any thoughts on if that might help or if it might have a negative impact ?

Thanks,
Jimmy
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gunrunnerjohn

  • Level 11 Member
  • *
  • Posts: 2717

This doesn't sound like a RAID issue, I'd forget about fooling with the drives.
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

gunrunnerjohn,

I agree, it seems as though some configuration setting is getting skipped within the dns 323 coding. I guess I'll keep fiddling around, if I figure out the solution I'll post it.

Thanks,
Jimmy
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gunrunnerjohn

  • Level 11 Member
  • *
  • Posts: 2717

I'm somewhat at a loss.

Have you tried accessing it from another computer?  Maybe it's time to eliminate anything on the computer side from being the issue.
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

Thanks gunrunnerjohn, but no luck, a cached browser was a good observation though. I'm going to yank the second drive out and then hope that will trigger the dns-323 to reconfigure itself when I re-install it, I'll let you know how it goes.

Thanks,
Jimmy
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gunrunnerjohn

  • Level 11 Member
  • *
  • Posts: 2717

Good luck. :)
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

jamieburchell

  • Level 6 Member
  • *
  • Posts: 947

I'd be tempted to start again with it. It sounds like the drives are in a state where the NAS thinks they need setting up again. Backup your data somewhere, flash to 1.08, reset NAS, reformat as RAID1 and copy data back?
« Last Edit: June 06, 2010, 01:38:04 PM by jamieburchell »
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

I'm almost there Jamie (sorry I addressed you as James before, I think when I see jam** I assume James). I'm going to re-build the raid one last time and if that doesn't work I'm going to start from scratch. I'll take out the second drive, throw it in my pc, format it ntfs, then pull it out and drop it back in the nas. It's my last attempt at re-installing without fully formatting both drives.

Thanks,
Jimmy

I do have a back up of the data but its sitting on my windows machine running raid 0 and I really don't want to keep it there for very long (no clue how stable the drives are or the system). I was hoping this nas would be my end all solution for now.
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jorbit1

  • Level 1 Member
  • *
  • Posts: 22

Let you guys know what happens in

The RAID volume is synchronizing now. Please wait for 158.9 minute(s).
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gunrunnerjohn

  • Level 11 Member
  • *
  • Posts: 2717

Well, that sounds promising. :D
Logged
Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

jorbit1

  • Level 1 Member
  • *
  • Posts: 22

Three hours later...

Total Drive(s):    2
Volume Name:    Volume_1
Volume Type:    RAID 1
Sync Time Remaining:    Completed
Total Hard Drive Capacity:    983454 MB
Used Space:    212468 MB
Unused Space:    770985 MB
PHYSICAL DISK INFO :
Slot    Vendor    Model    Serial Number    Size
Right    WDC    WD1001FALS-00J7B    WD-WMATV0728866    1000 G    
Left    WDC    WD1001FALS-00J7B    WD-WMATV7012001    1000 G    


Still prompted to choose a hardware configuration at admin log on  ??? Next move is to start from scratch and format both drives....not looking forward to it, but hope it works.
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