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[mbelli]

I can't figure this out.

I have two Vista PC's and they both do the same thing. If I plug them into my network via ethernet cables I can see and access my Dlink DNS-323, no problem. When I go from wired to wireless, I can detect the DNS-323, but when I try to access a folder it times out!!! I just can't open a folder on the DNS-323 no matter what I do or how long I wait. Vista takes forever trying to open the folder, then stops.

Note that I can use these two Vista PC's to stream and view files from any other PC on my network -- wireless or wired. That is, I can go wireless into my main desktop PC, share a folder called "Movies" and my other PC's can access that folder and stream movies totally wireless.

What's going on differently with the DNS-323 that it basically becomes useless to me over a wireless network? Has anyone been able to gain access to folders on the DNS-323 from a wireless PC over their home network?

BTW, I've had this issue since buying the unit. The latest firmware hasn't helped and at this point, I can't use anything on the DNS-323 over a wireless network.


 

[Rodent]

I have several computers that access my network both wired and wireless and I have no problems at all accessing the DNS-323 from either.

I have a Billion 7404 Router with wireless built-in connected to a linksys gig switch that the DNS-323 is plugged into.

I am however using Windows XP Pro for all computers, i have not gone down the Vista path just yet.

Rodney

Addition: All of the wireless devises that I use are G capable: my dell notebook has a Intel(R) PRO/Wireless 2200BG Card in it.

[fordem]

Network storage can bring out the worst in wireless because it subjects the wireless network to significantly higher levels of stress.

Prior to the replacement of my laptop's internal 802.11b card (Intel PROWireless 2100a) I had significant problems transferring large data sets across my wireless, regardless of whether the source/destination was my DNS-323 or not, post replacement with an 802.11abg card (Intel PROWireless 2915) I have had no further problems.

The problem - at least in my case - was that the Intel cards use a power saving technique that is not supported by all brands of wireless router/access point, and can lead to high levels of receive/transmit errors.  Due to the inherent "self healing" nature of tcp/ip, the user is typically unaware of errors & retransmits, since these occur in the background, but as the error levels increase, so do the retransmits, which in turn causes further errors and further retransmits, until the snowball becomes an avalanche and the link collapses.

[mbelli]

Sorry, folks it's a Vista issue.

I finally got a chance to test my XP with a new wireless card on the second floor of my house and it accesses the DNS-323 no problem. I can stream movies from it via KMPlayer perfectly, no stuttering.

When I use either of my 2 wireless Vista PC's I can't open folders on the DNS-323. I see the unit, but it hangs Vista when I try to access folders. A typical folder which XP can open in 3-secs on the Dlink, Vista takes 3-minutes before it attepts to access the folder, then hangs. I turned off wireless and connected an ethernet cable and Vista could open folders and files again. SOMETHING IS NOT WORKING WITH VISTA WIRELESS AND DLINK DNS-323.

This is a major drag cause I archived my entire DVD collection to the Dlink for playback on my home media network anywhere in the house and two rooms have Vista laptops -- and they stream the movies in the DNS-323.

[D-Link Multimedia]

Have you had a chance to test this with Service Pack 1 on Vista? I use a wireless laptop at my desk DAILY running vista with a DNS-323 in the other room and I pull/backup data throughout the day. Can you tell me what Wireless setup you have? Card, Onboard, router, etc.

[mbelli]

Just installed SP1 but still no luck with my Vista laptop.

I've narrowed it down to permissions. The laptop won't let me access the folders on the DNS-323 even though I've created a new user name/password and given the user access to all folders on the DNS-323.

So, example, I click Dlink on my network via the laptop, see the 2 drives, click them and am asked for userID and password (I created "laptop" "mymovies" and entered that) -- Vista then times out and a box pops up saying:

"Dlink is not accessible. You might not not have permission to use this network resource"

4-months I've been trying to access the DNS-323 from this laptop wireless, never worked unless weirdly enough I plug it directly into my network with an ethernet cable.

[fordem]

You might want to check your firewall settings - it's not unusual for default settings to have the wired connection to be viewed as trusted and wireless as untrusted.

[mbelli]

> might want to check your firewall settings - it's not unusual
>for default settings to have the wired connection to be viewed as
>trusted and wireless as untrusted.

That makes a lot of sense and I had that thought as well, but I've removed every third party firewall or anti-virus app on this particular Vista laptop. I also tuned off Windows Defender and Vista's firewall (I'm always monitoring Window's firewall because the darn thing seems to always turn itself on every now and then).

I also did likewise to all my other network PCs just in case, and disabled any firewall and intrusion detection on my Speedtouch modem/router.

So, I don't get it. I'm also now finding random permission issues with folders. One day the folder is available, the next it isn't. BTW, I have firmware 1.4 and reformatted my drives after installing 1.4 (which was a complete drag as I had to transfer 800 Gig of media back and forth to do that).

If this continues much longer I'll have to get rid of the DSN-323 and not recommend won't be able to recommend the device to anyone. It's just easier to set up permissions on a large external USB drive connected to one of my network PC's and get it to work as a central storage media hub instead of all these hassle and issues I'm now discovering with the DNS-323.

The DNS-323 FTP server though, seems to work well and I purchased a static IP address from my ISP to accomodate it. So I might remove the 2 large drives in the Dlink and replace them with a 160 Gig just for the server and look at other NAS alternatives or just use a USB drive as mentioned above.

Unfortunately, I think there's something not working properly with this unit and Vista.

[fordem]

If this continues much longer I'll have to get rid of the DSN-323 and not recommend won't be able to recommend the device to anyone. It's just easier to set up permissions on a large external USB drive connected to one of my network PC's and get it to work as a central storage media hub instead of all these hassle and issues I'm now discovering with the DNS-323.

The DNS-323 FTP server though, seems to work well and I purchased a static IP address from my ISP to accomodate it. So I might remove the 2 large drives in the Dlink and replace them with a 160 Gig just for the server and look at other NAS alternatives or just use a USB drive as mentioned above.

Unfortunately, I think there's something not working properly with this unit and Vista.

That is one approach that may/may not solve your problem - but at a cost - you're now running a full PC and you're paying for an OS license, not to mention the increase in power consumption, cooling, space, etc.

I just want to emphasize the trade off because the "hassles & issues" you are running into are pretty much normal in the low end NAS market, where the manufacturer chooses to go linux rather than Windows in order to stay price competitive.

[mbelli]

>That is one approach that may/may not solve your problem - but at a cost - you're now
>running a full PC and you're paying for an OS license, not to mention the increase in power
>consumption, cooling, space, etc.

Yes, totally agree with you, I want the DNS-323 instead, that's why I bought it! Think I'll have to call Dlink customer support and see if they can help me with this problem.

[D-Link Multimedia]

>That is one approach that may/may not solve your problem - but at a cost - you're now
>running a full PC and you're paying for an OS license, not to mention the increase in power
>consumption, cooling, space, etc.

Yes, totally agree with you, I want the DNS-323 instead, that's why I bought it! Think I'll have to call Dlink customer support and see if they can help me with this problem.

I am not sure a call in is required yet. Can you please answer my previous question regarding your wireless setup. What Router is being used. What client is being used? Is it an onboard or a third party wireless card. Can you provide the model number of the Laptop or the third party card if it is not onboard.

[richardax]

Hi, I have this same issue and it has been driving me crazy!

I have one laptop (HP EliteBook 2530p, Vista Business 32 SP1, built in Intel WiFi) which is normally in docking station, i.e LAN cable.
I also have a HTPC (Vista Home Premium 32 SP1, D-link DWL-G122 HW ver C) wich is connected though WiFi.
My wife has a laptop (Dell M700, XP Pro, built in Intel WiFi) which is connected through WiFi.

I got the DNS-323 last week and my HP and my wifes Dell has worked fine, but the HTPC can see the DNS-323 and it can connect to the root of shared folder, but when you click on a subfolder exlopere freezes for ~1min and after that either say "folder is no longer available", or "you might not have access".

At first it worked fine and I could copy all files from the HTPC to the DNS-323, but when it was all copied it started acting like mentioned above. The HTPC has been acting strange lately, so I decided to reinstall it.

After reinstallation it worked fine again for ~2days, but now it doesn't work again.
I expect there is something with Windows update that is causing this, it might have happened when SP1 was installed (my clean install is early Vista w/o SP1).

I have been looking everywhere on the web to find information about this, also doing some tweaking and regedit, but no result.
I thought the problem was with Vista Home Premium, since my HP (Vista Business) works fine.
However, I started thinking it might be caused by the WiFi, so I diconnected the LAN cable from the HP, and then it acts exactly like the HTPC.
When I have the HP in the docking station it works fine, but with WiFi it doesn't work.

My router/DSL modem is a Thomson SpeedTouch ST585.

It should probably be mentioned that in the DNS-323 I have 2x1GB Samsung HD's RAID1, and I have ~20000 files, ~300GB. It has the latest FW (1.06).

FTP, AV server, iTune server, etc is turned off. I have tried both with user account/no user accounts, password/no password, but no difference.

I will try to get hold of another WiFi router and see if that will make a difference.

I will give this up now for some days of traveling, but please let me know what more information that is needed from me and I will try to assist.

[richardax]

Hi everyone,

Response seems to be slow on this site...

Anyway, I hope some people will be helped by this post.

I bought a "D-Link DIR-855 Wireless N Quad Band" to replace the Speedtouch wireless router and now everythig works perfectly on all computers.

I assume any D-Link router would work, but I got this one for performance reasons (it has both 2,4GHz and 5Ghz radio).

So, if you have problems with the DNS-323 freeze on Vista wireless, make sure you have a D-Link router connected to it before you start changing any settings or resinstall computers.

Regards

[BravoOsca]

This is not a new thing, it has been there for a long time now, it only happend when you have vista.

http://wiki.dns323.info/information:known_issues
Topic: Windows Vista Can't Access Shares After A While

No solution has been found yet, and now have have the problem again..

[BravoOsca]

This might help someone.

http://www.jimmah.com/vista/Networking/ntlm.aspx

also try change this : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
NoLmHash to "0"

After these two changes, turn off NAS, Router and Vista PC, start up Router, NAS and the PC..
It worked for me today.. So maby it also work for you?