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Author Topic: SharePort print connection works printing from programs but not internet sites  (Read 6826 times)

Duramax1

  • Level 1 Member
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  • Posts: 12

SharePort printer connection works when printing documents from Excel and Word but it will not print from websites. Actually it does print from websites but the output is garbage.

When I connect the printer directly to the computer, the printed output from websites works is correct. So I think that this means the problem is not with the printer but rather something to do with the SharePort utility.

I called D Link who, other than making sure that I had the latest driver version, had no other suggestions.

I have Windows7 64 bit and I did make sure that I opened the 64 bit exec file when extracting the driver files.

Any other suggestions?
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Duramax1

  • Level 1 Member
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  • Posts: 12

Am I to assume that no one else experiences this problem or that no one else has a solution to the problem?
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Rickvd

  • Level 1 Member
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  • Posts: 1

yes same problem today - the PC that is connected to the 655 via LAN prints fine, the wireless connections print via word/excel but not from the web.
The printer fires up, then nada. - Rick
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jh

  • Level 2 Member
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  • Posts: 43

Are both PCs on Windows 64-bit? Can the PC that is having issues print fine wen connected directly?

Make sure you have checked that you have the latest drivers for your USB device, as well as latest firmware for router and latest SharePort utility, and make sure you have a good network connection to the SharePort enabled device:

Also, may want to check here:
http://forums.dlink.com/index.php?topic=13283.0
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Duramax1

  • Level 1 Member
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  • Posts: 12

Yes the Brother DCP 7020, which has the latest drivers,  does print correctly when connected directly to my laptop which is using windows 7 64.
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Duramax1

  • Level 1 Member
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  • Posts: 12

After installing the latest version of Shareport nothing will now print from either Excel or Word and nothing from internet sites.

Shareport recognizes that a usb connection has been made but it will not connect.

Come on Dlink this cannot be rocket science
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