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Author Topic: Can't Access Drives  (Read 5192 times)

kalparker

  • Level 1 Member
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  • Posts: 5
Can't Access Drives
« on: January 03, 2011, 01:25:23 AM »
Anyone having problems with the DNS 323, my network is showing the device, but refusing to show the hard drives.  I can't figure out how to get into the drives.  It used to work, and i updated the firmware now I can't use it.  In windows 7 it shows the device in network places, but when i click on it sends me to the admin page.  Before there would be two hard drives that i could click on.  On my mac, i open my machintosh hd, and i don't see it.  I see a question mark in the window, click on it, says nothing found, then after a minute or two the drive shows up.  It is so frustrating.
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Chill

  • Level 2 Member
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  • Posts: 43
Re: Can't Access Drives
« Reply #1 on: January 03, 2011, 01:31:23 AM »
did you reset after the firmware update?
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kalparker

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  • Posts: 5
Re: Can't Access Drives
« Reply #2 on: January 03, 2011, 05:42:28 AM »
No Should i?  I will do it the first second I get home.
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jamieburchell

  • Level 6 Member
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  • Posts: 947
Re: Can't Access Drives
« Reply #3 on: January 03, 2011, 11:22:28 AM »
Reset recommended after a firmware change. Also check the web interface to ensure the shares are still there (e.g. Volume_1)
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If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

kalparker

  • Level 1 Member
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  • Posts: 5
Re: Can't Access Drives
« Reply #4 on: January 07, 2011, 05:07:44 AM »
I did a reset, and reconfigured it.  Now I cant see it in neetwork places, I use dlink easy search and find it, but i can't map the drives it says failed.
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HSishi

  • Level 2 Member
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  • Posts: 73
Re: Can't Access Drives
« Reply #5 on: January 07, 2011, 08:18:34 AM »
The drive letters are available?

In the DNS the SMB feature is activated and access to the HD's is granted for ALL and R/W? --> Menu Advanced -> Network Access
I don't know if it's set in this way by default.

//HSishi
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kalparker

  • Level 1 Member
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  • Posts: 5
Re: Can't Access Drives
« Reply #6 on: January 07, 2011, 01:57:43 PM »
No letters for the two drives, and this is the screen shot.  And both have there read/write ability.  Now after i did that reset the device is not showing up on the network.

http://img411.imageshack.us/i/63651339.png/


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kalparker

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  • Posts: 5
Re: Can't Access Drives
« Reply #7 on: January 07, 2011, 02:52:54 PM »
I finally got it to work. I first reset the system to its defualts.  Then i removed the preconfigured ip, and let it use dhcp.  And finally with the easy search program i mapped each drive and gave it a letter.
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HSishi

  • Level 2 Member
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  • Posts: 73
Re: Can't Access Drives
« Reply #8 on: January 07, 2011, 06:00:21 PM »
DHCP is always good ;) .

Please mark this thread "Solved" (edit the header in your initial post) so everyone knows here's a solution for similar problems.

//HSishi
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