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Author Topic: Incoming call ring all extensions  (Read 6289 times)

CCS

  • Level 1 Member
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  • Posts: 13
Incoming call ring all extensions
« on: August 13, 2008, 05:03:59 PM »
How do you make the phone system bypass the receptionist and ring all extensions for incoming calls?

Thanks,

Shawn
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zer0fx

  • Level 1 Member
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  • Posts: 9
Re: Incoming call ring all extensions
« Reply #1 on: August 13, 2008, 08:42:40 PM »
As far as I know, I had setup a user extension 300 and assigned that user to all the phones. And on the Call Routing tab, change the Receptionist plan to have user 300 answer all calls.
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Mlachake

  • Poweruser
  • Level 3 Member
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  • Posts: 203
Re: Incoming call ring all extensions
« Reply #2 on: August 26, 2008, 08:53:07 AM »
To clarify on the previous response: add the group extension as an alternate user to all extensions.
« Last Edit: October 27, 2008, 08:50:27 AM by Mlachake »
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