Topic: More than 10 digits Caller ID (Read 9293 times)

mattoid · « **on:** August 18, 2008, 09:41:12 PM »

I have a problem when I receive calls...

Sometimes the caller ID has 11 digits (it adds a 1 before the number) so if the number calling in is 555-123-4567, all I see on my phone and on the voice mail email is: 1555123456 and it misses the last number.

This is very annoying because if people don't leave their full number I can't call them back without trying out all 10 possibilities for the last digit.

Is there a fix for this?

lmw · « **Reply #1 on:** August 21, 2008, 02:04:09 PM »

We also have this very issue. Our IT guy sold it to us, and we can't use it because we don't know who to call back, nor do we have time to call 9 wrong numbers!!

Asterisk here we come!

zer0fx · « **Reply #2 on:** August 25, 2008, 05:14:37 PM »

I have never experienced such a problem so far, and I get about 130 calls a day. It's either my provider thats removing the 1 at the begining or its the Service Pack 1 upgrade. I would suggest to upgrade to SP1 and see what happens.

Mlachake · « **Reply #3 on:** August 26, 2008, 08:48:24 AM »

This is an issue with VoIP phone services only because they use 11 digits. We are yet to find a work a round.

mattoid · « **Reply #4 on:** August 29, 2008, 08:37:05 AM »

Yes, we are using VOIP, a workaround would be so welcomed!

(btw we do have sp1)

mslaga · « **Reply #5 on:** October 02, 2008, 05:32:51 AM »

You can ask your provider to truncate the 1 on incoming calls. Broadvox was able to configure this for us.

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Author Topic: More than 10 digits Caller ID (Read 9293 times)

mattoid

More than 10 digits Caller ID

lmw

Re: More than 10 digits Caller ID

zer0fx

Re: More than 10 digits Caller ID

Mlachake

Re: More than 10 digits Caller ID

mattoid

Re: More than 10 digits Caller ID

mslaga

Re: More than 10 digits Caller ID