I don't know who the OP talked to here, however I can take a look at his case(s), just PM me your Case IDs.
Reinvented, people with your mindset are a great asset. Unfortunately not everyone is comfortable with working with TS, and through them PM, until they can fix that problem for everyone.
People who aren't experiencing any problems with the firmware they are already using are advised to not update their firmware. This isn't to say that all firmware is a beta product or likely to be unstable, just that if everything works, why change? I wouldn't know if this was or was not the case with the OP, but I thought this was a good time to put up that disclaimer.