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Author Topic: Port Forwarding doesn't work and tech support is not helping  (Read 64380 times)

Lycan

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #60 on: October 20, 2008, 09:08:53 AM »

UPnP should handle the port forwards for you. Trying to manually port forward for the 360 never turns out properly.
If you use UPnP are you having the same issue?
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #61 on: October 20, 2008, 02:23:59 PM »

UPnP should handle the port forwards for you. Trying to manually port forward for the 360 never turns out properly.
If you use UPnP are you having the same issue?

The settings are put there under "Gaming" by Dlink themselves.  You just have to tell it what IP the 360 is.  To add I tried what pimpyo said and reset everything.  I went through and did everything by hand instead of restoring a config.   Cannot sign on to live with the port forwarding rule enabled.  It's like it does the opposite and blocks Xbox Live. 
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Lycan

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #62 on: October 20, 2008, 03:09:21 PM »

I'll have to test it. Do you guys have UPnP enabled or disabled?
Also what is the status of the SPI function? On or Off?
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #63 on: October 20, 2008, 04:11:28 PM »

I'll have to test it. Do you guys have UPnP enabled or disabled?
Also what is the status of the SPI function? On or Off?


I have tried it with both on and off.  No difference.  Sometimes the first time after you change a setting.  And by sometimes I mean 1% of the time. If it does then turn it off and back on and it won't connect. 
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Lycan

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #64 on: October 20, 2008, 04:29:16 PM »

Wow, ok. Ummm to be honest guys we're not able to replicate this failure.  I'm going to have to try to think of a way to isolate this issue.
Please be patient.
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #65 on: October 20, 2008, 05:00:47 PM »

Wow, ok. Ummm to be honest guys we're not able to replicate this failure.  I'm going to have to try to think of a way to isolate this issue.
Please be patient.


try enabling some other rules.  I have about 5 rules under gaming.   Just a few minutes ago I disabled all of those and now I am able to connect.
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Reinvented

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #66 on: October 20, 2008, 06:07:32 PM »

Hi Lycan,

UPNP is enabled, SPI is on.  Filtering for both TCP and UDP is Port and Address Restricted.

Static IP's were assigned to 1 client ending in .100.

Only gaming rule that was enabled was for Warcraft 3, Ports 6112-6119, and 4000.

Causes lag, and inoperable failure.

Also, Steam as well.  Still continues to block outgoing connections, or incoming. 
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #67 on: October 20, 2008, 07:22:15 PM »

Lycan.  I can actually reset to factory defaults.  Enable the Xbox Live Port forwarding rule and my console will not connect to Live at all.  Turn off the rule and it connects.  Sometimes for some reason I will get it to connect but it takes about 10 seconds to log on to Live.  When I turn the rule off.  It takes about 1 second to log on to Live.
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #68 on: October 20, 2008, 08:11:03 PM »

Another UPdate.  It is 1.13.  I went back to 1.12 and the port forwarding works just fine.  tried again going to 1.13 and it's shot again.
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #69 on: October 20, 2008, 08:40:44 PM »

take the last statement back again.  I put 1.12 on it and restored a config and am having the same problem.  I'm going to try entering everything back in manually on 1.12
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MPDamon

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #70 on: October 21, 2008, 08:51:52 AM »

Well I can't nail down the issue completely but I'm just going to stop messing with it.  It's to frustrating.  What I do know is that with default settings on 1.13 and creating the port forward rule for the 360 it will not connect.  With 1.12 it works fine at first but starts to slow down and after adding everything back in it will sometimes break the Xbox live connection after a reboot.  Bottom line is the rule isn't needed as Xbox Live shows "Open NAT" without the rule but it should work anyway.  Why it does the opposite I have no idea.   

One thing I did notice when it stopped working on 1.12 was I turned off "gamefuel" all together and it started working just fine.  Turned it back on and it continued to work.  I tried the same thing in 1.13 but it didn't make a difference.  For a few minutes I thought I had found the problem but it's just become so random that I really don't have an answer.   I know I can duplicate it every time with 1.13 even with factory defaults and that one rule. 
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Lycan

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #71 on: October 21, 2008, 08:55:47 AM »

I forwarded this thread to our PM team (again), I've asked them to see if they can replicate this issue in their labs as I am unable to do so.

DGL-4500 Gaming and Gamefuel for XBL.
« Last Edit: August 23, 2012, 01:00:52 PM by FurryNutz »
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IG88

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #72 on: October 21, 2008, 09:50:01 AM »

Lycan,

  Thanks for sending this to the lab, please make sure that they test it when restoring an old configuration from the version before.  This will forsure cause the router to become unstable, I have tested this over and over, with the same results each time.

Thx
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Reinvented

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #73 on: October 22, 2008, 12:19:08 AM »

I moved back to 1.13 again, because I saw slightly better wireless performance with "N" on 2.4 GHz. 

However, I am still having trouble hosting games.

UPnP is enabled.

UDP/TCP - Port and Address Restricted
SPI - On

Gaming Rule - Warcraft 3 (Pre-Made rule)

It causes lots of lag for no reason at all.

Moved back to 1.12 and it was fine.

Steam doesn't work properly as it should when it's Port and Address Restricted.  In fact, it doesn't work period.

Would they be willing to test configuration files?
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arod

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Re: Port Forwarding doesn't work and tech support is not helping
« Reply #74 on: October 22, 2008, 09:14:56 AM »

Reinvented,

9 times out of 10 if you disable SPI, UPNP and select Endpoint Independent for both UDP/TCP should improve your gaming connection.
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