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Author Topic: Remote control donīt work.  (Read 5334 times)

MYSTRALNET

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Remote control donīt work.
« on: November 03, 2008, 02:57:50 PM »
Hi everybody, Iīm in Brazil, sorry but my english is not verywell.
Can anyone help me?
I purchased the DSM-750 in USA.
the remote control donīt Work.
Are there anything can I do?

Thanks.
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ECF

  • Administrator
  • Level 11 Member
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  • Posts: 2692
Re: Remote control donīt work.
« Reply #1 on: November 04, 2008, 02:19:02 PM »
Contact technical support Via telephone to get a replacement. However this may be an issue seeing you are in Brazil.
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Never forget that only dead fish swim with the stream

greekstile

  • Level 1 Member
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  • Posts: 15
Re: Remote control donīt work.
« Reply #2 on: November 05, 2008, 01:50:57 PM »
I think this is more of a widespread problem.  When I purchased my DSM-750, my first unit also had the same problem.  Remote didn't work.  I had to send it back for a replacement, which was fine.  I've seen a few other reports on this forum and elsewhere that have the same issue.

I know for sure it was the 1st unit itself that didn't work, and not the remote.  I have a HP MCE laptop with a remote, and the supplied remote with the DSM-750 controlled the laptop.  Perhaps it's a sensor problem on the unit itself.
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MYSTRALNET

  • Guest
Re: Remote control donīt work.
« Reply #3 on: November 07, 2008, 05:07:07 AM »
Thank you for your reply.
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