I am a Member of the Spywareinfo Forums community (but I am not a representative) and if there is one thing I do know, it's how to deal with such parasites as Spyware and other parasites including RootKits.
Looking at his site, I did not like what I saw, but instead of taking issue with it, I felt it was better to point him to the Boot Camp where he can get some proper training should he be serious about learning the truth about such matters and helping others instead of just putting them down and making money off referrals.
Spyware removal is something that requires specialized training, but thanks to such sites as Spywareinfo Forums and others, many people come together and specialized tools get created to use in the fight. Some of these tools are freely available and others are not meant to be used by anyone who is not trained as they can cause more damage in the wrong hands.