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Author Topic: DNS-323 - Can't Access From Wireless Laptops  (Read 5582 times)

mackoj

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DNS-323 - Can't Access From Wireless Laptops
« on: December 19, 2008, 07:16:15 PM »
I connected the DNS-323 to our small business network.  I can see and access the DNS-323 from all wired computers on the network, but not our two wireless laptops. You can see the DNS-323 in My Network Places under UNKNOWN and when you click on the drive, it does not connect and return PATH NOT KNOWN.

I spent an hour on the phone with D-Link support (including senior tech) to no avail. Tried a lot of things (laptop can "ping" everything but the DNS-323, tried mapping DNS-323 when connected by wire, then went wireless, checked all settings).  Finally, tech suggested that I contact laptop manufacturer for a "work around".  However, BOTH laptops (different manufacturers) can't access the DNS-323.  I think it may be an issue with wireless laptops accessing the DNS-323.

Any ideas or suggestions appreciated.

Computers (wired and wireless) running XP Home SP2.

TIA,

John
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the bartender

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  • Posts: 35
Re: DNS-323 - Can't Access From Wireless Laptops
« Reply #1 on: December 19, 2008, 07:40:22 PM »
have you tried installing the XP driver?

i've been able to easily access mine with both of my laptops.
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fordem

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  • Posts: 2168
Re: DNS-323 - Can't Access From Wireless Laptops
« Reply #2 on: December 19, 2008, 07:58:57 PM »
Just a couple of thoughts.

1 - Workgroup - make sure the DNS-323 and the laptops are in same workgroup - normally this does not make too much of a difference, but I finf it strange that the laptops report the DNS-323 in an "unknown" workgroup

2 - check the router/access point ....

I've seen some folks use a wireless router where an access point should be used - to add wireless capability to an existing wired network, if this is what you have done - make sure that the laptops when wireless have the same network address as the DNS-323 - for example the 192.168.x portion of the ip address - if that x is different it means they are on different networks and the router is probably not allowing communications.

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RAID1 is for disk redundancy - NOT data backup - don't confuse the two.

ttmcmurry

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  • Posts: 438
Re: DNS-323 - Can't Access From Wireless Laptops
« Reply #3 on: December 20, 2008, 08:57:45 AM »
Let's get some more information.

Is your sm bus running a workgroup or a domain?
What is the make & model of your wireless access point?
Is it really a wireless access point or just a wireless router?
Are the laptops running on the same network as the wired computers?
Are you segregating your network with vLANs? 
Are you using RADIUS to authenticate wireless clients?

"Help us help you" :)
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