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[hilaireg]

Hi D-Link Engineering,

Used to be able to send E-Mail alerts using the following settings in f/w 1.05:

User Name :  sysmail
Password :   
SMTP Server :  mail.<mydomain>.com  *
Sender E-mail : sysmail@<mydomain>.com
Receiver E-mail : first.last@<mydomain>.com

* Exchange Server environment



I've reset the DNS-323 to factory settings and manually applied all of the configuration (i.e. did not upload a config file).

Any insight would be appreciated?



Cheers,

- This is a good example of when logging would be helpful
- This is why rushing to apply a f/w upgrade is never advisable

... and for others, why QA testing takes as long as it does and why it's important to have it.

[fordem]

I use settings very similar to yours - except that I'm using my ISP's email server, rather than an internal Exchange server - and my alerts work just fine.  My DNS-323 even sent me an alert to say that the firmware had been upgraded.

[hilaireg]

Fair enough, but the settings I posted were working fine using f/w 1.05 and I would much prefer not using an external ISP email server. 

Would be nice to know what was changed.

Cheers,

[fordem]

umm...

In addition to the email settings - are the LAN settings correct?  DNS server entries, default gateway, etc?

What happens if you specify the exchange server by ip address rather than by FQDN?

You may also be able to send email through the exchange server anonymously, as long as you're on the same subnet as the server.

[denningsrogue]

I'm having the same problem.

[hilaireg]

Hi fordem,

Hadn't changed any of the other settings ... simply applied the f/w update to one of my DNS-323 - the other is still at f/w 1.05.

I did verify the DNS, LAN, Default Gateway anyway just to make sure I hadn't missed anything (didn't think I had) and I'm also able to resolve via FQDN and IP.

I just tried setting the Login Method to 'Anonymous' on f/w 1.06 and that does indeed generate a positive email notice window => 'Sent'.

I logged into my other DNS-323 (f/w 1.05) and can set the Login Method to 'Anonymous' or 'Account' - either login method generates a positive email notice window => 'Sent'.  I am using a correct Domain User when in 'Account' mode ... a 'global' SYSLOG account.


... so now I'm wondering if D-Link Engineering addressed a deficiency with E-Mail Alerting that was present in f/w 1.05.

Cheers,

[hilaireg]

Follow-up,

I tested the DNS-343 (f/w 1.02) and they behave the same as the DNS-323 with f/w 1.05.

... sure wish we could enable some debug logging ...


*hint* *hint* *hint* *hint*

[fordem]

Now - what needs to happen here - is perhaps a beta version of the firmware that includes logging tools, and folks like you (who wont get confused by the added functionality) pulled in the testing loop.

I know of at least one other network equipment company that provides beta testers with a debug utility - if you detect a problem, you run the debug utility, and then recreate the problem and send the capture file back to engineering.