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[jrhsu]

Ｈｉ　ａｌｌ，　Ｉjust got my DNS-321 and popped in two Hitachi 1TB SATA 7200/32MB/SATA-3G drives.  Located the NＡＳ，　ｓｅｔ　ｔｈｅ　ｉｐ　ａｄｄｒｅｓｓ　ａｎｄ　ｐｒｏｃｅｅｄｅｄ　ｔｏ　ｆｏｒｍａｔ　ｔｈｅ　ｄｒｉｖｅｓ　ｗｉｔｈ　Ｒａｉｄ　０．　　Ｉｔ　ｓｔａｙｅｄ　ａｔ　９４％　ｆｏｒ　ａｗｈｉｌｅ　ａｎｄ　ａｆｔｅｒ　ａｂｏｕｔ　ａｎ　ｈｏｕｒ　ｏｒ　ｓｏ　ｔｈｅ　ＮＡＳ　ａｐｐｅａｒｅｄ　rｅａｄｙ　ｆｏｒ　ａ　ｒｅｂｏｏｔ．　　Ａｆｔｅｒ　ｒｅｂｏｏｔ　Ｉget the following error:

The hard drives have been installed incorrectly. Please power off and swap hard drive locations.

I power the device down and swap the drives as instructured but it does no good.  When I try to go back into configurations it gives me the same error.

Thanks in advance for your feedback.  It is running off of shipped firmware 1.00.[/move]

[ECF]

I would recommend updating the firmware to 1.06 then reformat your drives.

[mig]

I would recommend updating the firmware to 1.06 then reformat your drives.

Oops, wrong DNS-XXX... latest DNS-321 firmware is v1.01

[ECF]

Oh My bad...Try resetting the unit to factory defaults , Log back in and reformat the drives. Be sure to update to 1.01 firmware First

http://support.dlink.com/products/view.asp?productid=DNS-321

[john171]

For ECF,

How does one update the DNS0321 firmware to 1.01 when using a Mac?
I can not open the downloaded files.

Thanks,
john

[fordem]

You don't need to "open" the downloaded files - all you need is web browser access to the DNS-321 and the firmware on a local drive.

http://support.dlink.com/faq/view.asp?prod_id=2430&question=DNS%2D323

[john171]

Thanks for the info. Had looked in the FAQ before, missed that one. 
Now when UPS brings the 2 new 500GB drives today I can move on to the next step. 

Thanks again

[fordem]

For some strange reason - even though it claims to be applicable to both the 321 & 323 (you may note it's worded primarily for the 323, but as far as I know the process is the same) - it only shows in the DAQ list for the 323 - it's not in the listing for the 321, which is probably why you missed it - I found it because I knew where it was.

D-Link - are you listening - this is an easy fix

[ECF]

Thanks for pointing this out Fordem I had it fixed 

[FatherVic]

Ｈｉ　ａｌｌ，　Ｉjust got my DNS-321 and popped in two Hitachi 1TB SATA 7200/32MB/SATA-3G drives.  Located the NＡＳ，　ｓｅｔ　ｔｈｅ　ｉｐ　ａｄｄｒｅｓｓ　ａｎｄ　ｐｒｏｃｅｅｄｅｄ　ｔｏ　ｆｏｒｍａｔ　ｔｈｅ　ｄｒｉｖｅｓ　ｗｉｔｈ　Ｒａｉｄ　０．　　Ｉｔ　ｓｔａｙｅｄ　ａｔ　９４％　ｆｏｒ　ａｗｈｉｌｅ　ａｎｄ　ａｆｔｅｒ　ａｂｏｕｔ　ａｎ　ｈｏｕｒ　ｏｒ　ｓｏ　ｔｈｅ　ＮＡＳ　ａｐｐｅａｒｅｄ　rｅａｄｙ　ｆｏｒ　ａ　ｒｅｂｏｏｔ．　　Ａｆｔｅｒ　ｒｅｂｏｏｔ　Ｉget the following error:

The hard drives have been installed incorrectly. Please power off and swap hard drive locations.

I power the device down and swap the drives as instructured but it does no good.  When I try to go back into configurations it gives me the same error.

Thanks in advance for your feedback.  It is running off of shipped firmware 1.00.[/move][/size]

Don't know if you solved this or not..  but since I didn't see as solution- I will post one here.

I had this problem when I got my DNS321.  A call to technical support assured me that my drives were not compatible.  Yeah...  right.  Turns out that when I set up the raid initially, my format hung for several hours.  So I swapped the drives and tried again.  Same result.  Then, it kept telling me that I had my discs backward.

You will need to delete any and all partition tables on each drive.  To do this, you should attach it to your existing PC and use whatever OS tools are available and delete all partitions.  Then put the drives back into the NAS and set them up again.  This will work.

[jamason]

Thanks, Father Vic, but that didn't work for me: I zeroed out the first 40 sectors of my Hitachi 1TB using the venerable Norton DiskEdit, but the web interface still reports Total Drive(s): 0. Neither did the soft reset recommended in another post.

[ECF]

We are currently looking into this issue with the The Deskstar 7K1000.B - Model HDT721010SLA360 hitachi drives on the DNS-321

[coxwain]

This is crazy I just went to do a reset to original configuration because my drives were not updating their directories and now Im getting the swap hard drive errors

The problem is that I have 2x1.5tb drives in the dns 323 and I have  800meg of data on them.  I am not about to reformat the drives

what are the other solutions

[fordem]

The drives' serial numbers are stored in flash memory - in what is called the "magic number" - you need to find a way to edit that.

Actually - if the drives were"not updating their directories" that would suggest that you already have some level of data corruption, and if that is the case, a reformat would not be such a bad idea.  800 megs of data is not that much.

If you're using anything other than RAID0 or JBOD you should be able to get access to the data by installing one of the drives (for RAID1) or both of them, one at a time (for standard volumes) in a computer running either linux or Windows XP and the ext2ifs drivers.