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[MichelM]

Hi,

I am running into serious problems trying to get this router to work.
While receiving the router it had firmware version 1.11EU installed. With this version I was able to save settings (hostname, date etc) only I was not able to get the wireless connected. I chose to check for firmware updates and the check utility installed version 1.21EU. After this I am not able to get anything saved. I have had some MSXML 5.0 notifications in my browser opening the setup 192.168.0.1 screen. It looks like to browser doesn't accept me making changes to the settings. Even downgrading to a lower version is not possible. The install looks like it's running fine but the firmware version sticks to 1.21EU.

Anyone has an idea what the problem can be?

Thanks,

Michel

[funchords]

Michel,

Have the firmware handy on your hard drive of a wired computer.

1.  Hold down the recessed RESET button and continue holding ...
2.  ... unplug power to the router
3.  ... count to 10 seconds ...
4.  ... restore power to the router
5.  ... count to 10 seconds...
6.  Release the button -- allow the router to complete its process to restore the factory default (around a minute, let the lights guide you)
7.  Now without holding the RESET button, do one more power cycle (unplug ... 10 seconds ... restore power)
8.  Log in to the router's configuration pages, go directly to Tools - Firmware and re-install 1.21 EU, after a successful update, the router will restart -- allow the router to complete its process to program the firmware (around 2 minutes, let the lights and web pages guide you)
9.  Now without holding the RESET button, do one final power cycle (unplug ... 10 seconds ... restore power)
10. Your router should be ready for use.

If this helps, it's something a few people have reported before that many believe have something to do with left-over data or bad state happening post-update or post-configuration, or having something in data pre-update.  The extra power cycles between those moments eliminate that data or those states. 

[MichelM]

Hello,

I have followed this procedure but unfortunately it still doesn't work.
Do you have any other suggestions to get this router to work? I am already trying for three days to get connected.
Could it be that a false firmware update destroys the device?

Thanks,

Michel

[EddieZ]

Running XP?
Already installed SP3?

[v0idi]

You could probably get rid of those MSXML errors by installing the latest version of Microsoft core XML services from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=993C0BCF-3BCF-4009-BE21-27E85E1857B1&displaylang=en

[MichelM]

Hi,

While performing the reset procedure, do I need to remove the WAN/LAN wires?
Could it be a problem that I am switching between my old router en the new one trying it to get to work?
IP release etc...

Thanks,

Michel

[EddieZ]

You could probably get rid of those MSXML errors by installing the latest version of Microsoft core XML services from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=993C0BCF-3BCF-4009-BE21-27E85E1857B1&displaylang=en

When you have all XP Servicepacks installed this message will automatically disappear. And the Servicepacks will improve your wireless most certainly.

[funchords]

While performing the reset procedure, do I need to remove the WAN/LAN wires?

No, I've done it both ways.

Could it be a problem that I am switching between my old router en the new one trying it to get to work?
IP release etc...

It shouldn't be a problem  unless the NIC is defective.  When you disconnect cables (from either end), the NIC should completely reset.