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Author Topic: Schedule time frame doesn't work for my brand new DIR-825  (Read 7302 times)

BobBurger

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  • Posts: 3
Schedule time frame doesn't work for my brand new DIR-825
« on: January 11, 2009, 12:14:49 PM »
 
Hi,
I just bought a brand new DIR-825 router, after install the router and make it work I start setting options and hit Schedule option to make sure my teenage girl got a schedule of when she can surf the net during a weekly schedule and a weekend schedule, you know teen in 2008 can wake up at night and chat or any scenario.

So I start to set the schedule and I was not able to set a time frame like 11:00 P.M. to 8:00 A.M, it said invalid schedule time, so I call customer service and they gave me a kind of work around like to set the schedule in two spot like 11:00 P.M. to 11:59 P.M the first one did work 11 t0 11:59 and I try a second one 1:00 A.M. to 8:00 A.M. that one did not work, so I'm very pistoff.

Who doesn’t D-Link know that brand name for a router, for his quality of product?

I don't understand how a multinational company can take the decision of letting that product out on market knowing that a very basic and customer mostly needed option in 2008 which is schedule (it's very basic software programming my friend).
And on top of it with firmware release 1.01 it has not been fix yet. And this issue D-LINK got it for other Router in this family, Guys you should hire an engineer for this!

Shame on you guys.

A very disappointing customer about D-Link router DIR-825! >:(
« Last Edit: January 21, 2009, 07:31:56 AM by BobBurger »
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lceron

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  • Posts: 14
Re: Schedule time frame doesn't work for my brand new DIR-825
« Reply #1 on: January 12, 2009, 05:44:58 PM »
i feel your pain.  take a look at my disappointment which forced me to return the router

http://forums.dlink.com/index.php?topic=3108.0
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DNS-320 2TB JBOD

BobBurger

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Re: Schedule time frame doesn't work for my brand new DIR-825
« Reply #2 on: February 01, 2009, 12:50:33 PM »
Thank you D-Link for a so fast reply !

Maybe you would'nt because you will look like your answer!

At least a sorry we will fix it in future release will look better than silence.

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stephenkca

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  • Posts: 5
When will this be fixed?
« Reply #3 on: March 03, 2009, 10:20:03 AM »
I have encountered this same problem with my DIR-825.  I see the original post was 11 January 2009 with last follow up post on 1 February 2009.  It is now 3 March 2009 and there isn't any acknowledgment of the problem from DLink.

As well, see http://forums.dlink.com/index.php?topic=2221.msg11566, which is for a DIR-855 but is a similar problem.  On 15 September 2008 "Lycan," who is listed as a Tech Engineer, said that he was testing a fix.

So where's the fix?
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Lycan

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Re: Schedule time frame doesn't work for my brand new DIR-825
« Reply #4 on: March 03, 2009, 10:59:49 AM »
The issue has been broached with our PM, when code becomes available it will be released. There are many products and few people to test and report issues. It takes time. Be patient and a fix will come.
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