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Author Topic: Can't find AppleTV on DIR-655  (Read 14984 times)

crochammer

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  • Posts: 21
Re: Can't find AppleTV on DIR-655
« Reply #15 on: February 16, 2011, 01:26:30 PM »

Bonjour, Quicktime, iPodService, etc., are part of each iTunes download I have seen.

The network tech at Futureshop did say he thought the problem could be the absence of Bonjour and I checked that.  I gather Bonjour (mDNSResponder.exe) needs to be running.  Now it seems Multicast Streams needs to be enabled so that Bonjour can work properly.  I guess my point is that most people would not have a clue about that.  Most techs I talked to did not know about that either.  D-link should know about that.  That's just my opinion.

Is this the cause of so many folks having these iTunes connection issues for devices.  I don't know but I have seen a lot of posts blaming the last 10.0 version of iTunes.  You can see that in the Apple forums.

So if Multicast Streams must be enabled on the router and is not by default on all or some routers, I think people should know about that.  The Mac store tech did not know about that and he had seen issues like that before.  In his case, is that because Apple routers have it enabled out of the box?  I don't know.

I eventually stumbled upon it.  If that helps some others with similar problems that's a bonus.  The way I look at it, every day you can learn something new or solve a problem is a good day.
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crochammer

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  • Posts: 21
Re: Can't find AppleTV on DIR-655
« Reply #16 on: February 16, 2011, 01:36:17 PM »

Yah Dave, you could be right.  It was suggested to me by another Mac tech that I could eliminate all my problems with a $179 Airport Extremeor or something like that.  I don't have many technology prejudices and I have been building boxes since overclocking Celeron 300As was popular so I was not entirely offended by his attempt at upselling me.  Maybe he is not all wrong.

All I know is that this DIR-655 is functioning very well after this hiccup was solved.  For $70, I am satisfied (for now!).  I told the wife I had just saved another $109 towards the iPad so think positive ;)
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hfrost

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  • Posts: 2
Re: Can't find AppleTV on DIR-655
« Reply #17 on: March 02, 2011, 08:31:51 AM »

I just found a solution --
1) Login to the router
2) go to Advanced tab
3) select Advanced Network on Left hand column
4) Select "Enable Multicast Streams" (should be near the bottom)
5) Save Settings

Then it should work great.

If you have a network extender as well, then login to the network extender and turn Multicast Streaming there as well.  (My network extender is found by navigating to DLINKAP in the browser)

I hope this helps... My experience with DLink support was leading me down the wrong path.  They asked me to call Apple to find out the ip address of my AppleTV --- I explained the router had all the info on IP addresses because I use DHCP, and they had no idea what I was talking about !! Maybe it was an off day! ??? ??? ???
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crochammer

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  • Posts: 21
Re: Can't find AppleTV on DIR-655
« Reply #18 on: March 02, 2011, 08:50:27 AM »

Thanks, I posted that solution a while back in another thread here as well as the Apple forums.
It is good of you to share what you found too.
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