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[crochammer]

I had a Linksys BEFSR41 router with AppleTV 1stGen with 0 problems.
Now I have a DIR-655 Vb1 2.00NA firmware and itunes now cannot find the AppleTV as a device.  I have tried resetting the AppleTV to factory defaults re-installing latest firmware and reinstalling itunes, powering down all devices etc., and no way can itunes find the appleTV although the appleTV is on the net and seen by the router.
I have gone to a wired connection to the router too because the router kept dropping the wireless connection to the router too.  Of course I got the DIR-655 for wireless.
Any ideas on what I can do here?

[FurryNutz]

I would set up reserved static IP addresses for each device you connect to the router including wireless. Ensure DNS relay is enabled under Setup/Network Settings.

Turn off any Advanced DNS Services.

Ensure that the Primary and 2ndary DNS ip addresses are being filled in under the Setup/Internet/Manual. If there not then you can find them at the Status/Device Info/Wan section. Copy and paste them into there boxes respectively.

Try using Single G mode or Mixed G and N mode for wireless. Theres no need to broadcast A or B as most devices are using G and N now days.

[crochammer]

I will try that.  Is there something about the new B1 version that is different form the A version routers?
My son has the same appletv and did not have to do any of this.

[FurryNutz]

Seeing some others on here that seem to have the same problem. This could be an issue with the B1 version. Not sure if anyone has come up with a resolution yet. Can you compare his settings against yours and see if there are any differences?

[crochammer]

I have not seen his settings yet but he does not use static IP addresses and has not needed to forward ports on his A version to see his AppleTV device in itunes.  Opening ports has been recommended as an option in the AppleTV forums.  I never needed to do that before on the old Linksys router and I can't resove the problem by putting the AppleTV in the DMZ so I don't get how opening prts would help.

It would be good to know what other users of earlier DIR-655 routers needed to do to play nice with their AppleTVs.

[crochammer]

OK so I did more research and talked to a local network tech today.  He said he bet that my problems related to Bonjour not running.  That is installed when you install and maybe update itunes.  He was right.  Bonjour shows up in the add/remove in control panel but does not show up in programs or in the Tasks under applications running.  Apparently it sgshould be and needs to be for the AppleTV to show up in iTunes.  I am going to uninstall and reinstall to see what happens.

In a couple of other forums this seems to pop up for other people with different routers related to AppleTV and other devices like iPads and iPhones not connecting.

If it is and it proves out, I will post results here.

[crochammer]

OK Bonjour is running.  Of course the running process for Bonjour is called mDNSResponder.exe.  It would have been easier to find if Apple had called it Bonjour.

I have still not tried fixed ips or opening ports.  You just should not have to do that.  I would love to hear from any version b users that have AppleTV gen. 1 to know what experiences they have had.

[crochammer]

My new DIR-655 appears to be a problem.  Today I unplugged my AppleTV 1 and took it down to the Mac store for testing.  I have eliminated all other possibilities except the new router.  The tech hooked her up to their Sony TV logged into their Mac, fired it up and BOOM it picked it up in iTunes right away.
The new DIR-655 B is great on the internet and blocks nothing else I am aware of except iTunes.

For kicks and giggles, I borrowed a used Linksys WRT160N to try that out.  BOOM, it picked up the ATV right away in iTunes.  There was no drama, no playing with settings, fixed IPs or port forwarding.  I never had to do that at all with my very old BESFR41 non-wireless either.

I have also had responses from the Apple Forums indicating their DIR-655 had no problems without fixed IPs or port forwarding.  The tech at the local Futureshop says it is odd too.  He "suggested" it could be the new version he says has a different chip.

Is there some kind of problem with the B version of this router that others are aware of?  The problem is both on wireless and ethernet. 

[crochammer]

I was notified of a response to this thread by Yodapower.  The reply does not appear?

[crochammer]

OK, I found a fix!!!

I did a search for problems with Apple TV and my OLD router a BEFSR41 V1.  A guy who had upgraded to a newer version of the same router 3 years ago did this:

ENABLE MULTICAST STREAMS.  I did some research and found this assists with Quicktime and Bonjour the last required to communicate with Apple devices.

So I ticked Multicast Streams under Advanced>Advanced Settings at the very bottom of the page.

I will also post in the Apple and other forums.

I synced, the photos are back.  Wife happy so I am happy.

[yodapower]

Hi crochammer,

Good for you!

I've turned on the Multicast Stream from Day 1.  Unfortunately, the AirPrint feature from iPad/iPhone still doesn't work for me.  Aslo, finding the host by Apple device name (Bonjour Name) has not worked.

So, I think DIR-655 break certain (not all) functionality of Bonjour.

[crochammer]

I went back to the Mac store and Futureshop because both techs wanted to know what, if anything, I could find for a fix.  Both indicated they had had returns of ATVs and/or routers due to this problem showing up from time to time.  I found nobody on the Apple Forums that indicated that setting would be needed for a fix, or here or on DSLReports forum.

Here is what it says in the help section of the Manual,

"Multicast Streams
The router uses the IGMP protocol to support efficient multicasting -- transmission of identical content, such as multimedia, from a source to a number of recipients.
Enable Multicast Streams
This option must be enabled if any applications on the LAN participate in a multicast group. If you have a multimedia LAN application that is not receiving content as expected, try enabling this option."

That's helpful?  I am still amazed that manuals and faqs are still written as if the majority of people who buy home routers are going to have any idea what that means.  Of course, I should have known that Bonjour needs to have this enabled so my Apple TV will show up in iTunes? It might be good if D-link would post something about checking this in Advanced Settings if connecting such devices in their on-line faqs or maybe even in the manual.

I hope you find your answer yodapower.  iPad is on my short list of next purchases.   

[FurryNutz]

I know in the past that Bonjour was installed by default if you installed iTUNES and was enabled as a service on Windows PCs. I wonder if this service has been turned of now by Apple?

[davevt31]

I think Apple just wants you to buy one of their routers.

[FurryNutz]

Exactly, I wouldn't put it past them.