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Author Topic: Can't access my DNS 323  (Read 10339 times)

velocci

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Can't access my DNS 323
« on: April 03, 2011, 02:49:47 PM »

Hi all, I had my DNS323 configured to use giabit lan.  But I had to return my gigabit router and now i'm temporarily using a 100Mbps router.  now I can't access my DNS323 by using the IP address.  if i use the Easy Search utility, it shows up with its IP address and if I click the configure button, it doesn't come up on IE.  if I click on the button to create a drive mapping, it doesn't work either.  how do I access my DNS 323?

jamieburchell

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Re: Can't access my DNS 323
« Reply #1 on: April 03, 2011, 03:22:59 PM »

Is your DNS-323 using a static IP address? If so, perhaps your replacement router is on a different subnet to the previous one? E.g. 192.168.0.x vs. 192.168.1.x. If your NAS is on a different subnet to the rest of your network you'll most likely have this issue.
« Last Edit: April 03, 2011, 03:25:28 PM by jamieburchell »
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

velocci

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Re: Can't access my DNS 323
« Reply #2 on: April 03, 2011, 03:29:32 PM »

no its on the same subnet.  I know what the IP address, but when I type it in IE, it doesn't load.  I think its cause my DNS 323 is set for 1000Mbps and my router is 100Mbps.   and its set for dhcp
« Last Edit: April 03, 2011, 03:31:24 PM by velocci »
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jamieburchell

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Re: Can't access my DNS 323
« Reply #3 on: April 03, 2011, 03:38:35 PM »

If your PC or laptop has a gigabit port you can connect directly to your NAS and change the setting in the web configuration.

Or, you could do a factory reset (drastic)
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

velocci

  • Level 2 Member
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  • Posts: 74
Re: Can't access my DNS 323
« Reply #4 on: April 03, 2011, 03:40:03 PM »

1. if i connect the nas to my PC, do i use a regular network cable or crossover?
2. if i do a factory reset, does it delete the data?

jamieburchell

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Re: Can't access my DNS 323
« Reply #5 on: April 03, 2011, 03:41:49 PM »

You shouldn't need a crossover cable thanks to a technology built in to new network ports that can autodetect and switch the transmit and receive.
http://en.wikipedia.org/wiki/Medium_dependent_interface

Factory reset does not format your data.
« Last Edit: April 03, 2011, 03:45:04 PM by jamieburchell »
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

velocci

  • Level 2 Member
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  • Posts: 74
Re: Can't access my DNS 323
« Reply #6 on: April 03, 2011, 03:55:39 PM »

i tried connecting to it with my laptop and a network cable but it couldn't access it.  i'll try a crossover cable

jamieburchell

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Re: Can't access my DNS 323
« Reply #7 on: April 03, 2011, 04:04:51 PM »

The gigabit port on the NAS is Auto-MDIX so a crossover isn't needed.
When connected, could you ping it? You would have needed to configure your laptop NIC to be on the same network as the NAS- and it should be gigabit if that's the issue in the first place.
« Last Edit: April 03, 2011, 04:07:07 PM by jamieburchell »
Logged
If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

velocci

  • Level 2 Member
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  • Posts: 74
Re: Can't access my DNS 323
« Reply #8 on: April 03, 2011, 04:12:14 PM »

both the laptop and the nas is set to gigabit.  i don't have the laptop plugged in right now.  i didn't try pinging it.  my router says its IP address is 192.168.0.101, but when i run the easy search utility, it says the iP address is 192.168.0.32.  i tried accessing that IP but still couldn't access it. 

velocci

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  • Posts: 74
Re: Can't access my DNS 323
« Reply #9 on: April 03, 2011, 04:15:41 PM »

ok i pushed in the reset button with a paperclip for about 3 seconds, and i still can't access it.

velocci

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Re: Can't access my DNS 323
« Reply #10 on: April 03, 2011, 04:16:16 PM »

ok i got in.  thanks for your help dude.

velocci

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Re: Can't access my DNS 323
« Reply #11 on: April 03, 2011, 04:17:32 PM »

since you're here, is there a way to have the nas go in suspend mode between certain times instead of after certain amount of hours of innactivity?

jamieburchell

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Re: Can't access my DNS 323
« Reply #12 on: April 03, 2011, 04:19:45 PM »

Glad you got it working.
As for your question, not that I know of. It will only spin down the disks after x time of inactivity.
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If your little 323 is not working right,
You've racked your brains and been up all night
Take a deep breath and wipe away the sweat,
Login as web admin and try a factory reset!

Wiggs

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Re: Can't access my DNS 323
« Reply #13 on: April 04, 2011, 06:47:40 AM »

is there a way to have the nas go in suspend mode between certain times instead of after certain amount of hours of innactivity?

Might be able to do it using cron - but this would require you to install a fun_plug to enable shell access to the unit.


Regards,

Wiggs
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Wiggs,

DNS-323, 2-500GB Seagate Drives, FW 1.08
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