Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[RobertHarney]

I have the latest Firmware version 2.05NA on the DIR-825 and while I can make outbound SIP calls I can't receive any inbound calls. The phone will ring but I can't pick-up the call.

Added Application Rule for Port 5060-5061
Added QoS for the phones Internal IP 192.168.0.101
Firewall settings:
Enable SPI - yes
UDP & TCP as Endpoint independent
Enabled DMZ for IP 192.168.0.101
All ALG options checked (Enabled)

I am at a loss as to how to register my phone.  When I uncheck ALG SIP the phone will not register to my server.

I have a Polycom 550 connected to a Trixbox server.  The prior router worked great.

Any ideas on how to fix the issue of inbound calls.

Thanks,
Robert

[FurryNutz]

What ISP service do you have? DSL or cable?
What ISP modem do you have? Stand alone or built in router by chance??

[RobertHarney]

I use to have a Netgear WGR613VAL and everything worked perfect.  I upgraded to the DIR-825 so I could add the 5GHz Bridge capabilities via a DAP-1552.

RCN 10MEG/1MEG - Scientific Atlanta - DIR-825 - Polycon 550

I can see the incoming calls but can't pick-up the call.  I can make outbound calls perfectly.  In my previous set-up everything worked perfectly fine.

[FurryNutz]

What ISP modem do you have? Stand alone or built in router by chance??

There has been some issues with VoIP phones working with some routers.
Try setting Firewall settings to Endpoint Independent for TCP and UDP.
Try putting the Polycon 550 into the DMZ of the router.
Have you contacted Polycon for any advise or if they have had any others having problems with certain routers?

[RobertHarney]

Yes the Polycom is in the DMZ and all items are endpoint independent.

I have been looking for other routers to use.  My thoughts are to use my 2 DAP-1552 as a bridge and use another router.  Does D-Link have a router which is known to work with VoIP?

[FurryNutz]

Have you done a search on in the forums for VoIP and SIP issues?
Have you contacted Polycon for any advise or if they have had any others having problems with certain routers?

Not sure what other router would work for VoIP. I presume this one should work.
Possible that there is a compatibility issue here.
I use a DGL-4500 and Magic Jack and it works great on that.
DMZ on any router will help with VoIP devices.

Are all the application layer settings enabled under Firewall?
Only other thing I might offer is to setup a static IP address for the VoIP.
Ensure the primary and 2ndary DNS IP addresses are filled in under setup/internet/manual.
Shut off Advanced DNS serviced if you have this option.
Look for DNS relay under setup/network settings. Try with this option ON and OFF.
Possible that you might try a different router to test and see if you notice the same thing or fixes it.

Let us know how it goes.

[RobertHarney]

OpenWRT - It works -- I can now make and receive calls on my DIR-825 Router.

Below are links to OpenWRT firmware that will replace the D-Link OS.  Remember to make a backup of your current firmware before flashing to OpenWRT in case you need to roll back.  Read and follow each step in the guide.

http://wiki.openwrt.org/toh/d-link/dir-825

Additional resource: http://fetzig.org/2009/12/24/openwrt-on-the-d-link-dir-825/

This will allow the DIR-825 to work with VoIP/SIP