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Author Topic: Wired connection random drops  (Read 42928 times)

FurryNutz

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Re: Wired connection random drops
« Reply #15 on: April 20, 2011, 01:43:22 PM »

OpAck,
Does this happen on single mode G with only one Wireless device connected? Turn off all others to test.
Does this happen over a wired connection?

Turn off QoS and traffic shaping if ON.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

OpAck

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Re: Wired connection random drops
« Reply #16 on: April 20, 2011, 02:22:25 PM »

Yes, it still does it on single mode G with and without security on.  And that's with just my laptop wirelessly connected to it (nothing wired connected either).

I know I'm also having the same problems with my wired connections because the past couple nights, when my laptop would randomly go out (wireless), my Boxee box (wired) would lose connection right along with it.  So, yeah, it's both wired and wireless devices going out. 

I turned off QoS and traffic shaping was on.  I haven't had any connectivity issues yet, but it is REAL slow still.  And it was never this slow before say, this morning and I haven't touched a thing.  I just did another Speedtest, and over wifi, I'm 0.91 down/0.45 Up, while my wired connection (from the DIR-655) is 18 down/0.48 up (wired directly from the modem is more impressive (33 down/.48 up)).  Something is just not right.    But since I turned off QoS, I haven't lost connection.  That might mean something...or, like I said, it might take a few hours for it to go down again.

Would upgrading to 2.01NA do any good?   
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FurryNutz

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Re: Wired connection random drops
« Reply #17 on: April 20, 2011, 02:41:56 PM »

Ok, sounds like were getting something.

Noticed that if your using DHCP and QoS is ON, this thing slows down for some reason.
You could try setting up static IP addresses for you devices.
Leave off QoS unless you game and such.

Speed test is only good for a wired connection. Wireless is very unpredictable for speedtest. However if your getting 33down and .48Up when direct connect you should see close to if not the same thing when the router is online.

Make sure all cables are in good condition. The shortest cable between modem and router is preferred.

I suppose upgrading FW wouldn't be an issue here.

If you decide to, I would do the following:
Factory reset.
Load FW.
Factory reset.

Then turn off QoS and shaping.
Set up WiFi.
Ensure Advanced DNS Service is off.
DNS relay is ON.
Set static IP addresses on router for devices.
Ensure devices are set for auto obtain IP addreses, don't set up static IP's on them. Just the router.


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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

OpAck

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Re: Wired connection random drops
« Reply #18 on: April 20, 2011, 08:32:26 PM »

I appreciate all your help and assistance.  I did as you said...and I'm still getting weak signal and the connection was lost about 6 times.  Oh well...it really looks like it's just a bad unit.  Hopefully I can RMA it and move on.  I've never had any problems with D-Links in the past (love my Boxee box!), so one dud out of so many ain't so bad.    ;D  Thanks again. 
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FurryNutz

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Re: Wired connection random drops
« Reply #19 on: April 21, 2011, 07:04:14 AM »

That possible, sorry it didn't work out. Hope the the RMA or new one will fix it.
I love my Boxee Box too.  ::)
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Stress

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Re: Wired connection random drops
« Reply #20 on: April 21, 2011, 09:00:14 AM »

I think I solved this issue for myself, anyway. 

I noticed during this frustrating time of intermittent drops that the status LED--the globe icon next to the power icon--was steadily blinking.  That was weird to me, but I wasn't sure if it was normal or not because I keep the router in a closet.  Yesterday, I decided to do a factory reset of the router because I had skipped that step when upgrading the firmware from 2.00 to 2.01.  As soon as the factory reset was complete, the status LED held steady.  I then manually applied my settings instead of loading them from a file.

I've been up and running now for about eight hours with no issues.  The status LED remains unblinking.

So anyone else with this issue might try a factory reset.  I don't know how long this will last or if it is normal for the light to blink or not blink.
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FurryNutz

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Re: Wired connection random drops
« Reply #21 on: April 21, 2011, 09:03:28 AM »

Good to know this. Glad you seem to be up and running now. Keep us posted on how it goes.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

OpAck

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Re: Wired connection random drops
« Reply #22 on: April 21, 2011, 09:45:24 AM »

I think I solved this issue for myself, anyway. 

I noticed during this frustrating time of intermittent drops that the status LED--the globe icon next to the power icon--was steadily blinking.  That was weird to me, but I wasn't sure if it was normal or not because I keep the router in a closet.  Yesterday, I decided to do a factory reset of the router because I had skipped that step when upgrading the firmware from 2.00 to 2.01.  As soon as the factory reset was complete, the status LED held steady.  I then manually applied my settings instead of loading them from a file.

I've been up and running now for about eight hours with no issues.  The status LED remains unblinking.

So anyone else with this issue might try a factory reset.  I don't know how long this will last or if it is normal for the light to blink or not blink.


Interesting.  Mine is blinking like double the speed of your average vehicle blinker.  The wifi status LED is also blinking, but it's not as frequent.  That's interesting though. 

Update:  Ok get this now...my globe was blinking.  So I decided to just try a factory reset once more and manually input my settings (I already updated to 2.01NA).  After I reset it, the globe was solid and I had a great wired connection.  Now, once I turned off QoS and sharing and saved those settings...the router reset and the globe started blinking.  Weird.  Yet I must say, it's blinking now, and the speed seems to be fine and even though it's been about 30 minutes, I haven't had any loss of connection. 
« Last Edit: April 21, 2011, 11:32:41 AM by OpAck »
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FurryNutz

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Re: Wired connection random drops
« Reply #23 on: April 21, 2011, 12:11:23 PM »

Power LED
A solid light indicates a
proper connection to the
power supply.

Status LED
A blinking light indicates that the
DIR-655 is ready.

Internet LED
A solid light indicates connection on the
Internet port. This LED blinks during
data transmission.

WLAN LED
A solid light indicates that the wireless
segment is ready. This LED blinks
during wireless data transmission.

WCN LED
Insert a USB flash drive with WCN
information. The LED will blink 3 times
if it successfully transfers the wireless
settings.

Local Network LEDs
A solid light indicates a connection to an
Ethernet-enabled computer on ports 1-4.
This LED blinks during data transmission.
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OpAck

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Re: Wired connection random drops
« Reply #24 on: April 21, 2011, 01:29:43 PM »

Gotcha thanks.  Yeah, it doesn't seem to matter if it blinks or not on mine. 

I was on a roll for about 2 hours, without any interruption in the connection...but just now <Poof!>...I got the yellow triangle (which sometimes doesn't even come on when I lose signal) and no connection.  Resetting the router helped, but it immediately crashed again.  Now I reset again, and I'm back up for the time being.  I turn on the Boxee, and that was offline, so that tells me wired was again, out right along with my wireless connection.  So, it was one last crack at it...now I'm going to call. 
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FurryNutz

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Re: Wired connection random drops
« Reply #25 on: April 21, 2011, 01:34:17 PM »

There any logs for the router that have any thing of interest when this happens?

Seems odd that your unit is not behaving right.
Make sure all cables are in good condition.
Might try a different router if you have one handly. Helps to rule out cables and cable modem your using.

OK let us know how it goes.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

OpAck

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Re: Wired connection random drops
« Reply #26 on: April 21, 2011, 06:00:46 PM »

Yeah, I hooked my 6 year old Linksys router back up to make sure it's not the cable modem and wifi interference.  Sure enough, I'm getting zero problems from the Linksys.  And I also hooked up my laptop directly to the cable modem and also don't have any problems.  So, I'm certain at this point that there is something really wrong with D-Link router. 

Problem is, I can't do an RMA or whatever yet.  I've called three times today and each time, I'm just told to do something that I've already done.  First call, the guy told me to install 2.01NA...which I already did.  He told me to restore factory defaults and call back if there is any more problems.  I call back 30 mins later when it goes out again.  Second call...I think he had me switch from 10/100/1000 mbps to 100mbps and do one other thing.  Told me to call back if I have any more problems.  I told him I'm certain this thing is very broken and not going to work.  About an hour later, I call again when it goes out yet again.  And the lady tells me to "change the name of my wireless connection and reset...and wait it out a couple days and not just a couple hours"...as if that's going to do any good.  Sigh.  I just want to return this thing...it's under warranty.  I guess I'll call them again...but I was told to "wait a few days and not call within a few hours".  She didn't understand that I've been dealing with the problems already for quite some time.  Frustrating so far.

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FurryNutz

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Re: Wired connection random drops
« Reply #27 on: April 21, 2011, 06:20:24 PM »

Sorry your having a bad time with CS. Any chance you can return this for a refund?
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OpAck

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Re: Wired connection random drops
« Reply #28 on: April 21, 2011, 06:35:03 PM »

Sorry your having a bad time with CS. Any chance you can return this for a refund?

Uh...I wish.  I'm on day 36 of my 30 day return policy.  I thought it was ok that final week, but this week has been a different story.  I've just got to suck it up and go thru the process I guess...I'm assuming eventually I'll get to the "Well, I guess we've done everything we can, so, we'll go forward with an RMA."  But the last lady told me to "give it a few days and not a few hours" (referring to the fact that I called 3 times within the 2-3 hours) and that if I'm still having trouble after a few days...to call back and "we'll have to do a more advanced configuration."  So, RMA's not on the next call.  And I've said, it's broken...it's seriously not going to work.  But I guess there's some troubleshooting protocol that has to be followed regardless of if I've done the steps already...I dunno.  I'll get there.
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Stress

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Re: Wired connection random drops
« Reply #29 on: April 21, 2011, 06:38:39 PM »

I'm still truckin' with the solid blue globe light.  The only lights that blink now are the port lights during activity.  Currently, I'm using all the factory defaults except for my network name and key.  Oh, also I reserved a static IP for my printer.
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