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Author Topic: Incredibly new and needing help  (Read 30459 times)

bourza

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Incredibly new and needing help
« on: May 03, 2011, 05:40:42 AM »

I know we all start at the beginning and work forwards - I am at the beginning.  Bit of a shame allowing for the fact that almost 30 years ago I trained as a computer operator but am totally out of my depth here.

Just bought one of these units, installed it all and have the drives formatted in RAID1 with two 1tb WD greens, they are as happy as larry sitting in the case and are recognised and on the network in my computer.  I am trying to schedule backups of my photos and documents and after half an hour have sort of got it sorted out in "Applications - local backup".  Have got the schedules in and the backup starts and errors with a file size error.

Guys I know its so noob its not funny, I just dont know what I am doing here.  Should have paid more attention to technology but sticking pc's together for mates and installing operating systems isnt anyway near this sorta stuff.

Can someone please see their way clear to helping me out?  This seems like a damn good device, paid $145 AU for it and want to learn how to set it up.
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colinkhalid

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Re: Incredibly new and needing help
« Reply #1 on: May 03, 2011, 06:49:06 AM »

Can you give some more details

Read this , is it the same problem ?

http://forum.dsmg600.info/viewtopic.php?id=6355
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bourza

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Re: Incredibly new and needing help
« Reply #2 on: May 03, 2011, 07:59:19 AM »

Sort of - I can get to the point where I can get the backup scheduled ok, but when it starts I get a red X in status which means its failed.

As I said - totally know nothing here, have managed to bumble my way this far but need help.
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D-Link Multimedia

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Re: Incredibly new and needing help
« Reply #3 on: May 03, 2011, 08:06:26 AM »

Sort of - I can get to the point where I can get the backup scheduled ok, but when it starts I get a red X in status which means its failed.

As I said - totally know nothing here, have managed to bumble my way this far but need help.

Can you post a screen shot of your settings or put them here in list form box by box?
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bourza

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Re: Incredibly new and needing help
« Reply #4 on: May 03, 2011, 02:47:36 PM »

Here - I have tried using paint, best I can do.  Screenied one of the backups and the other is the same but different folder.



Uploaded with ImageShack.us

I cant see how to load a picture file other than imageshack, if there is an easy way please tell me!!  The screen shot is on my desktop.
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D-Link Multimedia

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Re: Incredibly new and needing help
« Reply #5 on: May 03, 2011, 03:18:31 PM »

One thing that stands out is that you have File selected in the drop down but you are trying to copy a Folder. You need to make sure that you have the Folder drop down selected. Also which OS are you using on your pc that you want to backup your photos and documents? Win7 is VERY finnicky when it comes to sharing things and being able to read/write from that source over the network. I posted this on another board regarding the same issue.

Quote
What OS are is your share on? On Win7 I also attempted to share a folder on the desktop and originally came up with an issue of a 'fail' message when trying to use the test function. I also had another shared folder test on my main C: drive that was successful so I compared the two and noticed that when sharing on a desktop it did not add the windows "Administrators" group to the advanced permissions on the folder. When this was not present the device was giving a failed message on tests however after going into the sharing permissions (Right Click folder, Properties , Sharing, Advanced Sharing, Permissions.) My tests are on a public share for "everyone" to make sure it is open so it listed Everyone and Administrators as the account.

Not sure if that is where you are stuck as well but I did just successfully share a folder on the desktop with a success message from the NAS under Local backup option.
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bourza

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Re: Incredibly new and needing help
« Reply #6 on: May 03, 2011, 04:14:23 PM »

Windows 7 64 bit, may be part of the problem I agree.  Amended the settings and still the same issue, are you able to provide a link to the other board please?  And thanks for the help here, really really appreciated.
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D-Link Multimedia

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Re: Incredibly new and needing help
« Reply #7 on: May 03, 2011, 04:17:47 PM »

Windows 7 64 bit, may be part of the problem I agree.  Amended the settings and still the same issue, are you able to provide a link to the other board please?  And thanks for the help here, really really appreciated.

The other forum is a non-official D-Link forum located here. http://forum.dsmg600.info/viewtopic.php?id=6355
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bourza

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Re: Incredibly new and needing help
« Reply #8 on: May 03, 2011, 06:19:24 PM »

Ok I think I am onto something (not sure).  I have the DNS 320 hooked up via ethernet to a Thomson router via DHCP, I have checked in there and the IP address is 10.0.0.6, no IP address I can ascertain.  Or am I not finding the correct details?
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bourza

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Re: Incredibly new and needing help
« Reply #9 on: May 03, 2011, 11:26:49 PM »

Also checking using ipconfig I have no IP4 IP, just the 10.x.x.x ?
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bourza

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Re: Incredibly new and needing help
« Reply #10 on: May 04, 2011, 10:07:15 PM »

May have sorted this out.  Managed to go through my router settings and round its 192.x.x.x address, amended the settings in the backup and have set it up to go tonight.  Will see how it goes, this stuff is not easy to learn but by the end of it I should have the hang of it - I hope!
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bourza

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Re: Incredibly new and needing help
« Reply #11 on: May 05, 2011, 03:31:36 PM »

Backup failed.  Is there a way to check some log to find why?  I thought I had it set up correctly.

Help please - so out of my depth here and needing help!
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bourza

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Re: Incredibly new and needing help
« Reply #12 on: May 05, 2011, 07:27:07 PM »

Here is a screenie showing my settings.  Wont work and I have set permissions on the folder I want to back up for everyone on the network to share.



Uploaded with ImageShack.us
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D-Link Multimedia

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Re: Incredibly new and needing help
« Reply #13 on: May 05, 2011, 08:25:55 PM »

Can you show me a screenshot of your folders permissions? I just tried it here at home and was able to get the nas to begin backing up my documents. Mind you it took me a couple of tries because I had other shares interfering with the share somehow but it is now backing up correctly. Make sure when you are sharing the folder that you add the "Everyone" user if you are going to use anonymous connection otherwise you will need to create a specific user in windows with permission and input that in the nas.
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bourza

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Re: Incredibly new and needing help
« Reply #14 on: May 05, 2011, 09:38:26 PM »

Ill do that - reasonably sure I did share "everyone" but will check.
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