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[UrbanDK]

I've upgraded from the 1.04b3 firmware to the recently released 1.04 firmware.  I was not seeing this error prior to the upgrade.

When I power on the dns-343 from a shutdown, both fans are spinning.  When the unit has finished starting, I see both fans stop and the error is reported in the logs.

Help!!! how can I get this problem cleared?


Update 5/9 --------------------

I am running B1 hardware.  My temps are as follows

Front LED: 95F/35C
Disk 1:      80F/27C
Disk 2:      84F/29C
Disk 3:      80F/27C
Disk 4:      78F/26C

I am using an external fan blowing directly on the unit to keep the disks cool.

[JavaLawyer]

Others also experienced this same issue. See this thread in the beta forum: http://forums.dlink.com/index.php?topic=38418.0

[mgori]

Hello,

I can also confirm this. Logs are full of "fan can't rotate" entries. Are the fans supposed to stop and start according to temperature?

[mgori]

Also with only one drive in its running at 111/44. Is that normal, can someone else post their temps.

Thanks!

[JavaLawyer]

Also with only one drive in its running at 111/44. Is that normal, can someone else post their temps.

I have two DNS-343s (4 drives each). Both typically operate within the temperature range of 111/44 to 113/45, which is the same range as your unit.

[D-Link Multimedia]

For those with this issue, does it persist through a reset?

[JavaLawyer]

For those with this issue, does it persist through a reset?

Yes. Just retested.

[D-Link Multimedia]

A1 or B1 hardware for both units?

[JavaLawyer]

A1 or B1 hardware for both units?

If you are referring to the P/N string on the sticker on the underside of the unit, then "A1".

[UrbanDK]

For those with this issue, does it persist through a reset?

Yes, I've done the following to try and clear
1. reset
2. re-install firmware
3. load factory defaults

Still get error message.

[JavaLawyer]

Yes, I've done the following to try and clear
1. reset
2. re-install firmware
3. load factory defaults

Still get error message.

Do you also have hardware version A1?

[UrbanDK]

Do you also have hardware version A1?

I have B1 hardware.

[JavaLawyer]

For those with this issue, does it persist through a reset?

Note:  When you requested a "reset", I took that to mean a soft shutdown and restart.

[UrbanDK]

Note:  When you requested a "reset", I took that to mean a soft shutdown and restart.

I performed the following type of resets in hopes of clearing the error:
1. shutdown and power off from web interface.
2. shutdown and power off from web interface then unplugged power from unit.
3. reset from web interface.

all of these did not clear the "fans can't rotate" message.

[Spalf]

Hi all,

As i posted in the Beta thread, i am not getting the fan issue and have not had the other hard drive full issue either.

I am running 4 * 1TB HDD in RAID 5. System Temp is  109°F / 43°C. HDD all running at  84°F / 29°C and are all Samsung HD103UJ. My system log looks like this:

2011/04/25   02:32:00   Modify System time to "2011/04/25 02:32:00"
2011/04/26   02:30:14   Modify RTC time to "2011/04/26 02:30:14"
2011/04/26   02:32:01   Modify System time to "2011/04/26 02:32:01"
2011/04/27   02:30:09   Modify RTC time to "2011/04/27 02:30:08"
2011/04/27   02:32:00   Modify System time to "2011/04/27 02:32:00"
2011/04/28   02:30:10   Modify RTC time to "2011/04/28 02:30:10"
2011/04/28   02:32:01   Modify System time to "2011/04/28 02:32:01"
2011/04/28   14:35:34   System shutdown.
2011/04/28   18:28:10   Modify System time to "2011/04/28 18:28:10"
2011/04/28   18:28:40   System up
2011/04/29   02:30:08   Modify RTC time to "2011/04/29 02:30:08"
2011/04/29   02:32:00   Modify System time to "2011/04/29 02:32:00"
2011/04/30   02:30:09   Modify RTC time to "2011/04/30 02:30:09"
2011/04/30   02:32:00   Modify System time to "2011/04/30 02:32:00"
2011/05/01   02:30:09   Modify RTC time to "2011/05/01 02:30:09" 

I think i am running A1 hardware - i can check in the next half hour or so and let you all know