As I'm sure you know, product quality and aftermarket support hinges on the manufacturer. A mainstream name like Lenovo is competing with Dell and HP, so competitive pressure (and reputation) forces them to ensure all their products are more robust. As far as aftermarket support is concerned, I have a Netgear media player that was discontinued at least 1.5 years ago and Netgear still maintains a heavily trafficked and supported community forum the product.