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Author Topic: Newbie needs help  (Read 21642 times)

CommandoBob

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Newbie needs help
« on: June 09, 2011, 09:48:06 PM »

I think I am missing something simple, but I don't know what it is.

Here is what I did to install the router the last time:

  • Turn off the DSL modem (2 Wire 1000SW).
  • Turn off the previous router, Linksys BEFSR41.
  • Plug the "Internet" cable (modem to router) into the DIR-825.
  • Plug my PC into the DIR-825.
  • Attach the power cord.
  • Play some minesweeper while the power light, wireless lights and the port light for my PC turn blue.
  • Let the CD install stuff, turn back on the modem, wait for all the lights to go green, let the CD finish.
  • Assign router password and network names.
  • See the 'Congratulations!' screen.
  • Wait three to four minutes before the Internet light turns orange and then goes black.
  • Confirm that the "Local Network"  on the DSL modem is no longer green but is now black, too.
  • Grit my teeth, but keep my language suitable for church.
  • Unplug the DIR-825.
  • Reconnect the Linksys BEFRS41.
  • Reset the DIR-825.

I have not updated the firmware to the DIR-825.  The box states H/W Ver.:B1   F/W Ver.:2.00NA. The box mentions Win XP SP2 and Vista but says nothing about Win7.

In previous installation attempts, I have gone into the router and manually configured the PPPoE settings.  That made the connection die faster.

I picked this up at an Office Depot that is within walking distance of my house.  I got it Monday, June 6 and haven't gotten it to work yet.

I do not understand the 3 to 4 minutes of internet connectivity.  You either connect or you don't.  It is very binary.  Yes/No.  True/False. Connect/Can't Connect.

Am I doing something wrong or did I get a bad unit?  Am I misunderstanding something? 
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FurryNutz

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Re: Newbie needs help
« Reply #1 on: June 09, 2011, 11:19:52 PM »

Make sure that Always On is enabled under PPPoE settings.
Ensure Advanced DNS Services are disabled.
Ensure DNS addresses are being filled in under Setup/Internet/Manual.
Ensure DNS Relay is enabled under setup/networking.
Might try setting reserved IP addresses on the router for your devices.
Set up Firewall for Endpoint Independent for TCP and UDP.
Turn off QoS in mean time.

How are you connecting to the 628? Wired or Wireless?
What wireless modes are you running? Mixed? Single?
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CommandoBob

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Re: Newbie needs help
« Reply #2 on: June 10, 2011, 06:34:38 PM »

Quote from: FurryNutz
How are you connecting to the 628? Wired or Wireless?
What wireless modes are you running? Mixed? Single?
At the moment I am only connecting via a Wired connection.  I have not set up any Wireless connections but when I do I plan to use both bands.

Quote
Make sure that Always On is enabled under PPPoE settings.
Ensure Advanced DNS Services are disabled.
Ensure DNS addresses are being filled in under Setup/Internet/Manual.
Ensure DNS Relay is enabled under setup/networking.
Might try setting reserved IP addresses on the router for your devices.
Set up Firewall for Endpoint Independent for TCP and UDP.
Turn off QoS in mean time.
I did the best that I can.

Before I got started I changed the password in the 2Wire DSL Modem just to be sure I had it right.
Then I did my drill, but did it all manually.

I did the internet page first and noticed that as soon as I set the password in the router and saved it that the Local Network light went out on the DSL Modem.  It did not come back until I switched back to the old Linksys router.

The next few posts are screenshots from my setup.  I can say what I have done, but a picture makes it clearer.

Note: I am active in another forum that uses [SPOILER](something)[/SPOILER] tags, which hides tghe something between the two tags.  I had planned to put these images inside those tags, but this forum does not support them.


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CommandoBob

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Re: Newbie needs help
« Reply #3 on: June 10, 2011, 06:35:17 PM »

Internet Page
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CommandoBob

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Re: Newbie needs help
« Reply #4 on: June 10, 2011, 06:37:12 PM »

Dynamic Settings

I could not find Advanced DNS Services.  This was as close as I came.


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CommandoBob

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Re: Newbie needs help
« Reply #5 on: June 10, 2011, 06:38:33 PM »

Network (Top of Page)


Network (Bottom of Page)
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CommandoBob

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Re: Newbie needs help
« Reply #6 on: June 10, 2011, 06:39:22 PM »

Firewall
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CommandoBob

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Re: Newbie needs help
« Reply #7 on: June 10, 2011, 06:40:08 PM »

QoS
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CommandoBob

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Re: Newbie needs help
« Reply #8 on: June 10, 2011, 06:41:47 PM »

Firmware
This may or may not be helpful, but a lot has been posted about the firmware.

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CommandoBob

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Re: Newbie needs help
« Reply #9 on: June 10, 2011, 06:42:54 PM »

Status (Top of Page)


Status (Bottom of Page)
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CommandoBob

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Re: Newbie needs help
« Reply #10 on: June 10, 2011, 06:46:32 PM »

I feel like I have spammed my own thread.  :o  Sorry.

If any of these posts are not helpful I will remove the image.  Just let me know.
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FurryNutz

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Re: Newbie needs help
« Reply #11 on: June 10, 2011, 07:56:11 PM »

Thanks for the pictures, you could have done just one posting. LOL.
So it looks like the DSL router portion of the modem and this router is using the same IP address, 192.168.0.1.
I see the DNS is showing that same which means these 2 devices are in conflict.

I recommend and preferred bridging the DSL modem if possible and turning off the router portion of that devices, however if you cannot, then I would change the 825s addresss from 0.1 to something like 1.1. The Ip address can be anything as well. I use my house address for my IP address pool. Then put the 825s IP address in the DSL modems DMZ if you can't bridge the DSL modem. Having 2 routers online make things complicated and can cause connection issues.

Let us know if this helps
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CommandoBob

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Re: Newbie needs help
« Reply #12 on: June 13, 2011, 10:43:47 PM »

I saw your note late Friday and tried to act on it Saturday but had no luck.  Real life kicked in and I didn't get back to this until earlier tonight.  When I came here to post, the forum was down (I could not connect).

Here is a log of my last attempt:


    Starting up
    • Reset the DLink DIR-825 router to factory settings.
    • Unplugged the router from power.
    • unplugged the 2Wire  1000SW DSL Modem from power.
    • Unplugged the old Linksys BESFSR41 wired router from power (5:40 pm).
    • Removed the cat5 cables from the Linksys.
    • Plugged the internet and my computer into the DLink (5:43).
    • Powered up the DLink (5:43).
    • Power light, both wireless and the wired connections turned blue (5:45).  Internet connection is black.
    • Power up the DSL Modem (5:46).
    • Power, broadband and local network are green, green and green (5:47).
    • Internet light on DLink is blue (5:47).
    • So far, so good.
    Configure
    • Open up IE7 and hit Google (my home page).
    • http://192.168.0.1/
    • Log in (default password)
    • Setup -> Internet -> Manual settings
    • Connection = PPPoE, Dynamic Address = True.
    • set username and password.
    • Reconnect Mode: Always On
    • Connection hasn't failed after six minutes (record!), so I go browsing.
    • Connection lost on DLink after this (noticed at 5:55).
    • Local network light is off on the DSL Modem (5:56).
    • Leave Secondary DNS blank.
    • Save settings (5:57)
    • Get the DLink wait 15 seconds screen, come back to where I was.
    • Setup -> Networking Settings -> Router Settings section
    • Router IP Address: change from 192.168.0.1 to 192.168.1.1
    • Enable DNS Relay = True.   
    • Setup -> Network Settings -> DHCP Server Settings section
    • Enable DHCP = True
    • DHCP IP Address Range: set to 192.168.1.100 to 192.168.1.199
    • Make no other changes to this section.
    • Realize I missed this section in my earlier screen shots!  Oops!
    • Save Settings.
    • The DLink 15 second screen.  Click continue and it comes up blank.
    • htpp://192.168.1.1 (6:06)
    • "Internet Explorer cannot display the webpage"
    Again
    • Reset the DLink; leave the DSL Modem turned on.
    • Power, wireless and my connections lights are blue, internet is orange.
    • Local connection light is black on the DSL Modem (no change)
    • New browser (6:11)
    • htpp://192.168.0.1
    • "Internet Explorer cannot display the webpage" (6:12)
    • Reset the DLink again.
    • All lights go off (except the logo light); close browser.
    • Lights are back to blue; internet light is black (6:15).
    • Internet light is orange (6:15).
    • New browser.
    • http://192.168.0.1.
    • Now we get the DLink sign in page.
    • Redo the Internet page (PPPoE section) and save (6:18).
    • DLinks 15 second pause page and continue button.
    • Local network light is Green on the DSL Modem; Internet light is Orange on the DLink.
    • Network settings:
    • Router IP back to 192.168.1.1.
    • DHCP IP address range changes automatically.
    • Save settings (6:21)
    • DLink's 15 second of pause; Continue.
    • "Internet Explorer cannot display the webpage"
    • Local network connection is still green on the DSL Modem; Internet light is still Orange on the DLink.
    • Close browser, open new one.
    • Cannot connect to Goggle (expected) (6:23)
    • http://192.168.1.1
    • "Internet Explorer cannot display the webpage"
    • Close browser (6:25).
    And again
    • Reset the DLink; do not touch the DSL Modem.
    • DLink lights are blue, the Internet light is blue, too ! (6:28).
    • New browser, find Google.
    • Browser some more (veryDemotivational DOT com).
    • Open second browser at 6:33; it does not get to Google.
    • Everything is blue on the DLink and green on the DSL Modem.
    • First connection is still up but very slow.
    • Close second IE; open up a third one.  It cannot connect. (6:38)
    • Refresh third IE; it now gets to Google (6:44).
    • First connection has been live (sluggish but live) for over 10 minutes.
    • Sent third IE to Fox News; connected fine
    • First one is stil live at 6:51.
    • Something is wrong but I don't know what.  I have internet connection without doing anything to the DLink?
    • Close both browsers and see if this still connected after dinner (6:52).
    • Turn off PC.
    After dinner
    • Come back at 8:38 and turn computer back on.
    • All lights are blue on the DLink and all lights are green on the DSL Modem.  They haven't changed from earlier.
    • Open up IE and hit Google.  Go to the NCIS Episode list at Wikipedia; see the page.
    • Open second browser and go to BoardGameGeek DOT com; no problem (8:40).
    • close both browsers (8:42).
    • Unplug the DLink Router.
    • Reconnect the Linksys box.
    • http://gateway.2wire.net/ (DSL Modem)
    • Have option of IP address range here, too (as shown below)

    DSL Networking Page



    Results
    While I could connect to the internet, it seemed like I did something wrong.  I mean, no configuring the router at all, no CD software installation and now it just works?  Why now and not before?

    So I unplugged it and went back to the 'old' technology.

    And posted here, for help, insight and learning.
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    FurryNutz

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    Re: Newbie needs help
    « Reply #13 on: June 14, 2011, 07:32:23 AM »

    Seems to be working huh?
    I wonder if you could put the 825s IP address in the DSL Modems DMZ.
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    CommandoBob

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    Re: Newbie needs help
    « Reply #14 on: June 15, 2011, 06:52:09 PM »

    Seems to be working huh? 
    Well, it was until I turned it off.  It seemed so random that it worked.  No configuration, no tweaking; it just worked. 

    It seemed too easy.

    I am fixing to see if I can get it to work again, but I'm not holding my breath.
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