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[PurpleAkuma]

Hi guys.

I just got a DGL 4500 and I'm quite disappointed as it is not really an improvement over my 7 year old MN-700. I am on a laptop and I want a low consistent ping between my wireless card (Intel Ultimate N-6300) and the DGL 4500.

The ping is usually 3 ms but there are lag spikes that take the ping up to 100 ms every few minutes. My old MN-700 did that too and the ping was instead 1 ms when it didn't. So basically instead I get a slightly higher ping with the same lag spikes with a $140 brand new router MADE FOR GAMING compared to a sub par 7 year old router. I have tried both 2.4/5 GHz bands with a specific channel and auto channel scan.

These lag spikes cause my game to lag at the exact same time. It never happens wired in on my MN-700. Ping is always 0-1 ms and no lag spikes occur, but my router in another room which is a no go.

Just for clarification I'm talking about ping between the router and my wireless card.

Another possible solution I was thinking of is get a cheapo router in my room that can act as a wireless receiver from my DGL 4500 and then connect via ethernet to it. Would that even reduce the ping at all since it is still receiving wirelessly?

[FurryNutz]

What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

What kind of gaming are you referring too? PC or Game Console?

Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2 and Cipher type to AES only if your device support this.

Any other Wifi in the near by area?
Any cordless phones?

Yes this is a gaming router, doesn't mean it's perfect for gaming over WiFi though. It's just standard WiFi.
I prefer gaming over wired has it's less headache on any router. Wired is preferred, both for PC and console gaming. 2ms ping differences isn't something to get bothered by. I do agree that 100ms ping happening more often is cause for troubleshooting and seeing what can be done to find the cause.

Have you reviewed the gaming and gamefuel stickies for any help using Gamefuel settings?

[PurpleAkuma]

Firmware I believe is stock 1.15. Not sure what HW is.

ISP Rogers Cable, 12 mbits down.
Modem/router combo but router disabled
Its a docsis 3 modem SMC3DGN I believe

PC gaming primarily.

I've tried N and mixed G
I live in a building so there's a ton of wireless networks around me.
I have a 2.4 GHz cordless phone + 2 cellphones.

 I haven't checked out the gamefuel stuff but as I said the lag spikes in games I believe by the lag spikes between the router and my wireless card. I have pingplotter running in the background and every time the ping jumps, there is a lag spike. As I said this NEVER happens on wired.

[FurryNutz]

Firmware I believe is stock 1.15. Not sure what HW is. Keep this version of FW as it's a very stable version. You can find the HW version on the sticker underneath the router.

ISP Rogers Cable, 12 mbits down.
Modem/router combo but router disabled
Its a docsis 3 modem SMC3DGN I believe

PC gaming primarily.

I've tried N and mixed G
I live in a building so there's a ton of wireless networks around me. This is unfortunate and can be a cause for some of the issues your seeing. I would recommend using InSSIDer application and see if you can maybe narrow down a channel that nobody else is not using. However, having alot of other WiFi routers, might not be much available for open channels. Good reason for using Wired connections for gaming if there are a "ton" of other WiFi in the area. You might want to try lowering the power output of the WiFi so your not competing with near by WiFi, keep your WiFi foot print down to just your room or couple of rooms.

I have a 2.4 GHz cordless phone + 2 cellphones.
2.4Ghz Cordless phones can cause interference issues with any WiFi router on the same frequency. I would turn this off temporarily and see if this helps some.
 I haven't checked out the gamefuel stuff but as I said the lag spikes in games I believe by the lag spikes between the router and my wireless card. I have ping plotter running in the background and every time the ping jumps, there is a lag spike. As I said this NEVER happens on wired.

Over all, seems like other near buy routers might be a cause of the ping spikes along with having a cordless phone however it would only effect it if it's activated. Reason your probably seeing ping spikes is the routers having to deal with the interferences and having to probably switch channels and maintain signals thus this is processing time of the router having to deal with it. I bet if you took this router to a friends house or families house with internet in an area with less WiFi routers, that you'd probably not see these spikes. I would probably look in to using the wired connection for any gaming while your in this area with other WiFi routers. If you were in an area with less or not many WiFi routers, then your problems of gaming over WiFi would be much less. This is a good router for gaming, just be aware that any router with WiFi is subject to external interferences and conditions. This is just the nature of the beast.

[PurpleAkuma]

Ok now what the hell is going on. I am getting spikes every few SECONDS up to 90-100 ms on the same channel/band I was using yesterday. Wtf?

Edit: Ok so it went back to normal after switching to mixed a/n. Seems like using N only causes it to crap out.

I am the only one in my area using 5 GHz so there shouldn't be any interference I'll try switching channels.

[FurryNutz]

How far away are you from the router?
5Ghz is best in line of sight with out any walls or doors or floors in between. Nature of the beast with 5Ghz.

[PurpleAkuma]

Posted some edits. Also I am a room away from the router. Like roughly 50 feet or less. 2 doors in between.

Also I don't know if updating firmware will do anything. I get 5 bars as my connection right now.

[FurryNutz]

I recommend keeping the current FW whats loaded on the router.

[PurpleAkuma]

Here is what the ping looks like during a typical 5 minutes...



The red bar is where it drops packets. The big bars are basically lag spikes as you can see the MS on the graph.

[Hard Harry]

So the symptom remained even with a new router? Furry could be spot on for suspecting the the RF enviroment, or it could also be your wireless adapter. Do other PC's in your network have the same issues? I can sympathize with your issue, but did you ever try to troubleshoot the issue with your old router that you had for 7 years?

[PurpleAkuma]

Yes other PC's all have the same issue. I didn't really troubleshoot my old one since I just started gaming recently. I figured getting a new router should fix the issue...

As I said I am using the 5 GHz band and I am the only one in my building using it, everyone else is on 2.4. InSSIDer says I am the only 5 GHz around so there shouldn't be much interference.

As I said before could I possibly get something like a range extender or another cheap router that the DGL 4500 can broadcast to and then I can connect via ethernet to that one? Not sure if that would be a solution for low pings.

[LookIntoMyEyees]

Those pings look fine to me, after all you are on wireless. A WiFi router can't maintain a constant ping and speed from far distances. This is a gaming router but wireless is not stable so you can't really bash the router, specially since you stated that you are 50 Ft away from the router. You can try and buy a wireless Ethernet bridge some have up to 500Ft range which I think should be more than enough for your, Google and round my friend and see what you find.

--
Chris

[PurpleAkuma]

Those pings look fine to me, after all you are on wireless. A WiFi router can't maintain a constant ping and speed from far distances. This is a gaming router but wireless is not stable so you can't really bash the router, specially since you stated that you are 50 Ft away from the router. You can try and buy a wireless Ethernet bridge some have up to 500Ft range which I think should be more than enough for your, Google and round my friend and see what you find.

--
Chris

Would this fix the ping issues though? Like if I get ping spikes on wifi as it is, how would a wireless ethernet bridge stand up to this? Wouldn't receiving wirelessly on that also have ping issues?

[LookIntoMyEyees]

Well I told you that because I thought you didn't want to go wired, but in theory a wireless bridge should help the ping issues because of its wireless range, but it will not guarantee you a low ping constant but it should help none the less. But my recommendation to you is go wired. The DGL is giving you ping issues because you are 50ft? have you tried reducing that range and seeing if you still get the same issues? Anyways I really want to hear what you do about this issue.

--
Chris

[PurpleAkuma]

I'll think about it for the wireless bridge. Sometimes the ping isn't that bad but right now I'm getting terrible issues. There are constant spikes of up to 1000 ms every 3-4 seconds.